Marta A. Cotto
Hollis, NY *****
(C) 646-***-**** (H) 347-***-**** email: *********@***.***
SKILLS:
Typing (60 wpm) WordPerfect Outlook SSI
PowerPoint MS Excel Aeos Affinity / Rhumba
MS Word Windows Eagle Epic & Citrix
Bilingual (Fluent: English / Spanish – (Verbal & Written skills) Speak, Read, and write)
EXPERIENCE: Winston Staffing Services, LLC New York, NY
(Mt Sinai Medical Center - Long Island) Nov. 2017 – Present
November 1, 2017 – Present
Patient Coordinator
Setting up appointments for patients using Epic and Citrix software
Verifying Insurance
Registering new patients and confirming appointments
Perform Data Entry entries
Lloyd Staffing Agency February 2017 – September 2017
(Northwell Medical Center)
Accounts Receivables Clerk
Obtained claims from worklist and verify insurance using Aeos, Eagle, SSI and Affinity
Call insurance carriers to verify claim status
Write notes in Aeos and Eagle verifying the status of claim
Call patients to verify insurance and/or policy number
Request Medical records and mail out to insurance carrier
Obtain claim status through carrier websites
Scan payment EOB’s and email to Manager
Performed various related duties as assigned
EMBLEM HEALTH
October 1998 – October 2015
Administrative Assistant
Took dictation and prepared minutes for meetings
Handled Director’s calendar and set up meetings
Maintained and updated a database of accounts for the Reps. using MS Excel & Word
Provided Administrative Support to the Sales Team
Answered multi-lines telephone calls
Sorted incoming faxes, interoffice mail, and distributed to appropriate department
Made Rep. code and address changes in Rhumba software
Verified Service area Zip Codes confirmations for accounts
Received and distributed e-mails for Account Managers
Coordinated monthly Renewal letters for Account Managers
Arranged monthly Dental Renewal Letters
Typed memos and correspondence in Microsoft Word
Ensured client checks were delivered to Cashier’s Department and logged in
Ordered office supplies
Processed E-Pinks for Marketing Department (changes to client’s account)
Scheduled meetings and reserved Conference Rooms
Ordered food for meetings and arranged for Cab service
Performed various related duties as assigned by Director
Marta A. Cotto
Hollis, NY 11423
(C) 646-***-**** (H) 347-***-**** email: *********@***.***
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Project Return Foundation – Bronx, NY (Internship)
Secretary
Typed confidential Legal Contracts / Letters
Answered multi-lines telephone calls
Filed confidential medical forms
Took and transcribed minutes of meetings
Typed memos and letters
EDUCATION: York College – Queens, NY
Certificate in Legal Secretary Studies
Drake School of the Bronx – Bronx, NY
Diploma in Executive Office Specialist
South Bronx High School – Bronx, NY
Regents High School Diploma
REFERENCES: Available upon request