Business Analyst

Gurinder Kaur Hadwaans

**** ****** ********* *** ***,

LaSalle, QC H8N 1Y2

Tel: 514-***-****

****************@*****.***

https://www.linkedin.com/in/gurinder-hadwaans-aaaa58162/

1.5 years of experience as business analyst providing highest quality solutions.

Strong technical writing skills to design process maps and use cases using UML's.

Expertise in business analysis, quality assurance and software development life cycle.

Implemented project management methodologies like Agile, SDLC in the development process.

Team player with excellent interpersonal skills and ability to work in cross-departmental teams.

Experience with phased project implementation, with emphasis on requirement definition through high degree client interaction.

Proficiency in identifying, documenting and analyzing Business requirement specifications.

Ability to communicate with technical and non-technical staff at all levels of organization. EDUCATION

Comprehensive Business Analysis Jan 2018 – Pursuing McGill University, Montreal, QC

Master of Arts Jul 2013 – Apr 2015

Punjabi University Patiala, Punjab, India

Relevant Topics: Software Requirement Gathering, Unified Modeling Language, User Stories. COMPUTER SKILLS

Tools MS Word, MS Excel, MS Power Point, MS Visio

Testing Platforms JIRA, SharePoint

Process Methodologies Software Development Life Cycle, Unified Modeling Language(UML), Waterfall, Agile. Operating System Windows, MacOS, Ubuntu/Linux, Android WORK RELATED EXPERIENCE

Business Analyst Dec 2016 – Till Date

Informatique WBC, Canada

Service domain:

Designed UML diagrams to show main components of the system.

Worked on creation of Domain Model, Use Cases and other supplementary specifications.

Evaluated defects and coordinated with development team to get it resolved.

Provided training to client regarding newly developed system

Collaborated effectively with client, managers, SMEs and development teams to finalize business requirements

Prepared Test cases for the applications and coordinated with client during User Acceptance Testing phase.

Delivered projects with quality even in strict deadlines.

Involved in cost benefit analysis of various solution approaches for business requirement.

Documented Process Maps, Work Flow Diagrams.

Documented client’s complaints and coordinated with team to resolve them.

Worked on changes requested by client and altered the Change Management Plan accordingly.

Gathered requirements, analyzed and prepared project deliverables such as Business Requirement Document.

Retail domain:

Prepared ER Diagrams to model the data to be used in the process.

Mapped the data from existing system with new system to remove redundancy.

Coordinated with various teams - Development, Quality Assurance, Client Support to ensure the system is developed as per the user requirements.

Conducted Joined Application Design (JAD) sessions among business, project manager, SME and developers.

Escalated blocking issues, well before time, to the attention of the project manager.

Adhered to the deployment processes and validate all specifications and standards before Go Live.

Created test cases for all the testing phases from Integration Testing to User Acceptance Testing to make sure that all the important testing scenarios are covered.

Participated in the requirement gathering meetings and finalized the requirements.

Identified underlying risk and issues in the project and document business solution to overcome it.

Prepared Use case model, business vision presentation, process mapping and sequence flow diagram’s during requirement gathering.

Improved system efficiency by identifying gaps in existing business processes or systems and created detailed business requirements.

Developed business modeling using Use case diagrams, user stories, activity diagrams and data-flow diagrams.

Supported UAT team in the implementation of user acceptance testing with a focus on documenting defects.

AWARDS

Awarded ‘Best Team Player’ award.

Awarded 'On The Spot' award.

EXTRA ACTIVITIES

Participated in cultural activities till State level.

Participated in Lachine Marathon in 2017.

Keen interest in cycling, swimming.

Contact this candidate