Maria Gabriela Alfaro De Emad
*****.********@*****.***
South Irvine
Objective:
Seeking a position in an organization by utilizing my skills and knowledge to positively affect a corporation.
Qualifications:
Well-organized individual able to handle day-to day operations with a focus on efficiency and time management.
Developing intra-office communication protocols, streaming administrative procedures, office staff supervision and task delegation.
Ability to wear multiple hats.
High energy, problem solver and solution oriented.
Skilled by using computer, photocopier, fax machine, calculator and other office equipment.
Reliable and ethical, able to maintain employee’s confidentiality.
Quick Books online knowledge.
Management Skills.
Bilingual Spanish and English.
Professional Experience:
Eurolighting /Wixol Construction Inc. Oct 2016 -Nov 2017
Business Office Manager
Maintains office efficiency by planning and implementing office systems and layouts.
Job start up duties
Completes operational requirements by scheduling and assigning employees to job assignments; following up on work results.
Keeps owners and business partners informed by reviewing and analyzing special reports; summarizing information; identifying trends
Maintaining office staff by recruiting, orientating, and training employees.
Maintaining professionalism and technical knowledge by attending educational workshops and training.
Customer service.
Resolve customer questions/concerns.
Invoicing/Collections.
Estimates.
Answer incoming calls.
Accounts Payable/Receivable.
Payroll and timecard responsibilities.
Maintaining HR files.
Accounts Reconciliation in Quick Books online.
Bank Deposits.
Barranca Surgery Center (SCA) Oct 2014-Oct 2016
HR Support /Business Clerk /Surgery Scheduler
Creating employee files.
Gathering information such as contact numbers, professional, educational history, current job title and salary information.
HR Support.
Admin Support.
Medical Records.
Surgery Scheduling.
Herbalife International Dec 2011 - June 2014
International President's Executive Assistant
Guest greeting and welcoming.
Maintaining Executive Schedule by planning and scheduling meetings, conference calls and travel.
Reading proof, researching, routing correspondence, drafting letters and documents, collecting and analyzing information.
Travel Coordination/Arrangements
Editing, formatting, retrieving, copying and scanning documents.
Assigned work to clerical staff.
Ordering of new furniture equipment and supplies for the healthy smoothie shops.
Creating and elaborating presentations for the customers as well as the team.
Recruiting new team members.
Team Training.
Customer follow-up.
Inventory Control.
Bank Deposits.
Accounts Payable and Receivable.
Representation in absence of the President Executive in meetings, speaking in behalf of the President.
Business Cleaning Services Dec 2010 - Dec 2011
Administrative Assistant
Accounts Receivable
Accounts Payable.
Cliental Estimates.
Pay Roll.
Promo Pieces.
Cliental Data Base.
Errands.
Alicia Chiropractic Clinic Sept 2007 - Dec 2010
Director of Technical Services
Greet Patients in a friendly manner.
Answering and screening phones..
Route Doctors and Patients to the correct terminal.
Scheduling Appointments.
Services Coordination.
Faxing, Copying, Emailing, Filing.
Patient’s Financial Plans.
Confirmation and follow up calls.
Promo Pieces.
Slusher Chiropractic Life Center May 2004 - Aug 2007
Chiropractic Assistant/Insurance Biller
Greet Patients in a friendly manner.
Scheduling.
Answering and screening phone calls.
Verifying Insurance Benefits.
Insurance Billing.
Presenting cash financial plans to the patients.
Collections.
Western Medical Center Feb 2004 - March 2004
Front Desk Office
Greeting Patients in a friendly manner
Scheduling Appointments
Answering and screening phone calls
Making Patients files
Filing, Copying, Emailing
Confirmation Calls
Follow up calls
Tat 2 Be Gone Medical Group Sept 2002- Feb 2004
Front Desk Clerk
Greeting Patients in a friendly manner
Answering Phones
Follow up calls
Data Entry
Filing, Copying / Daily Batching Reports
EDUCATION:
Landmark Education.
Coastline ROP.
Microsoft Office.
Business in Technology ( Enhanced Solutions with fully management skills by converging technology and business strategy as an emerging evolution of information used with different programs such as Word, Excel, Power Point, Outlook).
Santa Ana College.
Basic Computer Certification 1, 2.
Loara High School 1992 to 1994.
Liceo Dr. Jose Maria Castro Madriz (Costa Rica)1994-1996.
Medical Soft-Wares:
Chiro- Soft.
Eon Systems.
Surgi-Care.
Memberships:
E-Business Center.
Financial Success System (FSS).
References:
Available upon Request.