Administrative Assistant Executive

Brenda C. Rollinson

** ******** ****** *********, ** 06770

Cell: 760-***-**** Google VM 760-***-**** ************@*****.*** ABOUT ME

I am a sharp, confident, and happy individual who desires much more than just a job, but a thriving career. Desire to plant roots and become an active member of the local community. I am a proactive team player who excels in a goal-oriented, dynamic and ever changing work place utilizing her maturity, leadership skills, and previous work experience. My career path is diverse. I am an out-of-the box thinker. A hard worker who has grown and developed her skill set throughout her career I am confident I possess the skill set necessary to become a strong addition to your ‘team.’ MY OBJECTIVE

To provide professional administrative support to all levels of management. Seeking an employer who realizes their strengths lie within their valued employees. One who fosters a healthy working environment, meaningful work-life balance and provides the means to make this happen. Looking for a great company with room to grow both personally and professionally within the organization.

KEY ATTRIBUTES

Able to pass background investigation and drug testing for drug-free workplace environments.

Ten years active US Navy – Honorable discharge, Veteran, possessed Security Clearance.

US citizen able to work with all necessary documentation.

Willing to relocate, if necessary.

Sensitive to and understanding of diversity in the workplace, to include; socioeconomic, cultural, disability, and ethnic backgrounds of all.

Proficient in Quick Books, Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook, Publisher), Adobe Photo Shop, Adobe Acrobat IX, Google Chrome, Google Docs. Operates proficiently fax, copy machine, multi-line phones, various social media platforms, and proficient 10-key data entry skills, types 85 wpm. Able to take notes and transcribe meeting minutes for distribution.

Implements mature effective work habits, time and workload management skills, and mastery of personal accountability while working with diverse executive teams and other staff members of all levels.

Exercises sound reasoning and analytical thinking; using facts, knowledge and data to problem solve issues.

Executes refined verbal and written communication skills; not afraid to ask questions to complete the job at hand.

Strong organizational skills, adaptable to changing environments and new demands.

Able to work in a fast-paced high pressure environment when necessary while multi-tasking.

Understands safety, confidentiality and security issues in all work environments. WORK HISTORY

Administrative Assistant 01/01/16 to 4/27/18

Wesley House Family Services, Key West, FL 33040

Full-time position created to fill an administrative void in Full Case Management working directly with 18 full case managers and 3 behavioral therapists daily. Provided all necessary administrative support to staff.

Worked closely with Department of Children and Families, local police and sheriff’s department, hospitals and in-patient facilities for behavioral challenged families.

Back up receptionist. Supply and inventory control for supplies and materials needed.

Duties included: expense and mileage reporting for department, created purchase orders and invoicing for payment, credit card reconciliation for full case managers, scheduler of medical and dental needs for children in agency care, coordinated travel for staff and children both domestic and internationally, verified insurance and Medicaid information for treatment necessary. Scheduled all conference rooms, meeting rooms, and therapy rooms on master calendar with constant changes. Scheduled transportation of children and families to and from appointments in Miami. Requested medical and dental records from doctors providing service to clients. Records Management Specialist 08/31/15 to 12/31/15 Wesley House Family Services, Key West, FL 33040 Part Time Position

Solely responsible for preparing all clients documents for scanning and daily uploading to offsite secure server to be used by other state and government agencies in Florida.

Maintained appropriate logs for destruction of documents for monthly shredding.

Handled all court documentation, medical reports, behavioral assessments, UAs, and drug screening for all parties in compliance with HIPPA regulations, as well as, proper storage of HIPPA documents, social security cards, birth certificates, finger print cards, for children in WHFS care. Area Business Specialist 05/24/2015 to 08/28/15

Lower Keys Chamber of Commerce, Big Pine Key, FL 33043 Part Time Position

Assisted as needed at Business Socials, General Membership Meetings and Chamber events.

Responsible for greeting visitors in the Visitor’s Center and providing requested information in a friendly, knowledgeable and upbeat manner by acknowledging visitors immediately.

Solicited for donations and meeting sponsorships from local area businesses for all Chamber events.

Updated website membership directory daily.

Gathered information and prepared weekly e-blast for distribution to all Chamber member lists.

Maintained brochure racks of member propaganda.

Inventoried and ordered supplies as needed.

Patient Care Coordinator / Ofce Administrator 06/30/2014 to 05/17/2015 Sears Hearing Center by Beltone, Key West FL Part Time Position

Managed the patient process as iinternal Care coordinator.

Answered phones/emails, procesed incoming mail from various sources including news print copy and direct mail.

Scheduled appointments and follow up appointments for current and past patients.

Cash management/banking in a retail setting including closeouts and bank deposits.

Verified insurance with provider and collected co-payments. Maintained patient records in accordance with HIPPA regulations.

Assisted in financing process for hearing aids with customers and lenders. Dementia Patient Care / Elderly Caregiver 06/16/2014 to 08/31/2016 Provided daily care to aging terminally ill patients Key West, FL Part time Position

• Assisted patients with activities essential to their daily lives, while allowing them to stay in their homes.

• Provided love and dignity, toileting, showering/bathing, dressing, oral hygiene, incontinence assistance, nutritious meal preparation, medication administration, oxygen tank inventory, scheduling and attending doctor and visiting nurse appointments, experienced in checking blood pressure, pulse, respiration, temperature and other vital signs, skilled in performing housekeeping, pet care and providing companionship.

• First Aid trained and CPR certified.

Designs by Rénraw, Sole Proprietress (Independent Contractor 1099) 04/1/1993 to 09/1/2009 Virtual Assistant –- Executive Assistant -- Administrative Assistant, San Marcos CA

Created, marketed, managed and ran a day-to-day virtual administrative services company to various professional trade association clients in need of impeccable top-notch professional business office services, without the need to possess a full-time onsite employee with benefits. Served as Office and Business Manager for various clients over 16 years.

• Administrative and personal assistant for C-3 Executive and Vice President level managers on Board of Directors.

• Delivered excellent professional management services to several different and diverse 501c3 non-profit professional trade associations.

• Coordinated and executed all banking, accounts receivable and payable services, invoicing, credit card processing, and financial reports utilizing Quick Books.

• Performed transcription of data into proper format for distribution.

• Meeting and event planner working with venue staff directly.

• Experienced fundraiser, coordinating silent auction and live auction activities, distribution and payment collection.

• Prepared annual budgeting, financial reports, and non-profit tax preparation for review by CPA.

• Coordinated annual membership renewal process and annual elections balloting and meeting.

• Planned and executed monthly educational meetings for professional associations’ credentialing purposes.

• Newsletter publisher of bi-monthly 18-page printed and 1st class presort mailed newsletter.

• Solicited quotes and multiple bids for goods and services.

• Creatively involved in website management with webmaster. EDUCATION

MiraCosta Community College, Oceanside CA 8/14/12 to Spring 2014 Course of Study: Business Administration

Goal: Obtain Bachelor’s Degree in Business Administration Katherine Gibbs Secretarial School, Norwalk CT 9/5/1977 to 6/16/1979 AA Degree: Secretarial Sciences

Other

Previous 20-year member of ASAE (American Society of Association Executives), previous member of local Chamber of Commerce, Kiwanis and Rotary Clubs in San Marcos, CA, active in supporting VFW and American Legions in San Marcos, CA, Breast Cancer Research, women’s bicycling and Harley women’s riding groups, female Veteran homeless advocate.

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