Customer Service Data Entry

OBJECTIVE

Seeking a position where I can utilize the skills that I have developed through education, personal experience and prior employers, with the opportunity for potential growth and advancement within the company. I work well with others I embrace the team player model as well as work great under pressure, and possess the ability to multi-task. I would be an asset to a company that can enhance and diversify my skills by offering a challenging work environment. Experienced receptionist professional with strong leadership and relationship-building skills

SKILLS

*Customer Service *Xerox & Filing *Distribute mail FedEx & UPS *Data Entry & Faxing

*Answer Multiple Phone lines *Computer Literate *Schedule Appointments * Bilingual Spanish/English

EDUCATION

University of Phoenix, La Palma, CA

June 2013

Bachelor’s in Criminal Justice

Pro-tech Incorporated, Downey, CA

Microsoft Office: Word, Excel, Power Point, and Access

April 2008

(Certificates Completed)

Downey High School, Downey, CA

High School Diploma

June 2006

EXPERIENCE

GC Services Irwindale, CA March 2015 to

Collector Present

Customer service, Collecting unpaid accounts for Courts and Sprint

Los Padrinos Juvenile Hall (Temp Agency, Apple One) Torrance, CA

Clerical

Developed customer service skills, data entry, faxing, filing, Xerox, PDF, assisting September 2013

Director, work order desk, business office, procurement, release and admissions desk to February 2015

Payroll office, File Room

Child Support Services (Temp Agency Apple One), Los Angeles, CA

Receptionist/Clerical

Sept. 2011 to Dec. 2011

Developed customer skills, administered appointments and mail, data entry, faxing,

Filing, and Xerox, gained customer service skills.

Child Support Services (Temp Agency Select Remedy), Los Angeles, CA

Feb. 2009 to March 2010

Receptionist/Clerical

Developed customer skills, administered appointments and mail, data entry, faxing,

Filing, and Xerox, gained customer service skills

Child Support Services (Temp Agency Apple One), Los Angeles, CA

July 2008 to Dec. 2008

Clerical

Developed customer skills, assisting supervisor, answer multiple line calls

Downey Adult School, Downey, CA

Clerical (volunteer)

Sept. 2006 to Jan. 2008

Developed customer skill, data entry, faxing, filing, counted inventory and Xerox, gained customer service skills, met with students, and graded all work.

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