Nina L. Houston Associate Project Manager
*********@*****.***
PROFESSIONAL SUMMARY
•Confident, detail-oriented and results-driven Associate Project Manager/Project Coordinator with proven ability to accomplish teamwork with all levels of management with polished professionalism and integrity
•Ability to combine Project Management practices with Agile development through Scrum practices
•Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams
•Demonstrated success with project status reporting, project planning, resource scheduling and management, scheduling and facilitating meetings, coordinating and maintaining project artifacts in team room database and meeting deadlines of multiple projects
•Ensured that objectives were accomplished in accordance with outlined priorities
•Delegated responsibilities and designed time schedules. PMP training
•Exposure to PMBOK and formal PM methodologies
EDUCATION
Masters of Business Administration (M.B.A.) Student, Commercial Real Estate 01/2015 – 05/2017
ROOSEVELT UNIVERSITY, Chicago, IL (anticipated Graduation 05/2017)
JOHN MARSHALL SCHOOL OF LAW, Real Estate Fair Housing, Fair Lending; Chicago, IL 01/2016 – 06/2016
Project Management and Real Estate Construction Management
TURNER SCHOOL OF CONSTRUCTION MANAGEMENT, Chicago, IL
Bachelor of Science, Computer Information Systems and Management,
NATIONAL LOUIS UNIVERSITY, Chicago, IL
AWARDS/HONORS/MEMBERSHIPS
SIOR (Industrial and Office Realtors Chicago Chapter) - Len Caldeira Scholarship Winner 12/2016
IREM (Institute of Real Management Chicago Chapter) Present
NAIOP (Commercial Real Estate Development) Present
PMI (Project Management Institute) 04/2012
PROFESSIONAL EXPERIENCE
COOK COUNTY Bureau of Technology – Assistant Project Manager (Consultant)/DTI, inc.) 05/2017 - 03/2018
Project: Integrated Property Tax System (IL Tax Reform software system implementation)
Assistant Project Manager assigned to the Cook County Assessor Team
Worked collaboratively with Project Manager and Team Leads in updating and maintaining the Project
Plan for accuracy and baselining of the plan via Microsoft Project
Assisted in organizing and facilitating Agile and Scrum meetings, which included Sprint Planning (6-week sprints) with flexibility on length based on immediate functionality concerns
Responsible for project coordination including planning and implementing content across all work flows while ensuring that security, risk and compliance requirements were accomplished.
Proactively identified and tracked project risk and developed mitigation plans to manage risk
Daily Scrums or Standups, Sprint Check-In, Sprint Review and Retrospective.
Documented workflow
Created Project Reports via Microsoft Project/Excel to monitor the planned activity late tasks and critical tasks
Created the initial RAID Log (Risk, Action item, Issues, Decision) to monitor the overall activity of the Project
Created the Traceability Matrix template for use in tracing the requirements through testing and validation process to completion
Scheduled the project meetings as required and documented meeting minutes and Action Items for distribution to the project team
Compiled the project Status Report for weekly reporting to Stakeholders of Project's overall health
Developed and maintained relationships with Project Stakeholders to obtain healthy
Maintained SharePoint database (document repository) with Project artifacts
BMO Harris Bank – Project Controller/ Consultant 07/2016 – 11/2016
Project: Department of Labor Fiduciary Rule
Project Controller/Senior Project Coordinator
Worked collaboratively with Program Manager and Project Managers in developing and maintaining Project deliverables and Scope up-to-date and accurate
Scheduled various Team meetings and Stakeholder meetings
Created Action Item log for various project committees
Documented Meeting Minutes and Action Items for distribution to the project team
Developed and maintained relationships with Project Stakeholders to obtain Project status and Project’s overall health
Maintained SharePoint database (document repository) with Project artifacts
Created Financial Tracker (Excel) for Budget analysis and forecasting
Created and ran various Crystal Reports to track Project Issues, Risks, Decisions and status for Project Status Report distribution to Project team and Executive Stakeholders
Inputted Project Milestones into Clarity (Project Management software tool) for Project tracking
Livingston International - Senior Project Manager Coordinator (consultant) 09/2014 - 02/2015
Senior Project Management Coordinator/Associate Project Manager
Worked collaboratively with Project Managers in developing and maintaining project schedules, action items, issues, risks, status and scope up-to-date and accurate, Document and disseminate meeting minutes to the project team
Developed and maintained relationships with project stakeholder to obtain project objectives
Maintained SharePoint database (document repository) with project artifacts
BlueCross BlueShield of Illinois - (Consultant) 07/2012 - 07/2014
Project: Affordable Healthcare Act/Obamacare Project
Senior Project Management Coordinator/Associate Project Manager
•Worked collaboratively with Project Managers in developing and maintaining project schedules, issues, risks, status and scope up to date and accurate
•Involved with team management, planning, customer support, and process management.
•Focused solely on healthcare IT domain, partnered with SALESFORCE.COM team in documenting the Infrastructure change and migration to the new Cloud computing needed for unlimited storage due to the NGEN (Next Generation in Healthcare) or Obamacare/Affordable Healthcare Act
•Infrastructure Experience- documented implementation servers and desktops; Move, Add, Changes
•Knowledge of Project Management Methodologies: PMBOK
•Knowledge of Enterprise Infrastructure Understanding of MS Project, Office and Visio
•Developed and maintained relationships with project stakeholder to obtain project objectives
•Arranged project document repository within the guidelines of departmental methodology and standards
•Facilitated documentation at quality standards to pass NAIC/MAR audits
•Scheduled and set up meetings; SCRUM meetings using AGILE methodology
•Provided daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity and budget burn rate
•Performed Agile project management activities including planning, execution, tracking and reporting
•Managed and developed issues and risk logs and follow-up on Action Items
•Proactively identified and tracked project risk and developed mitigation plans to manage risk
•Spearheaded meetings as requested by Project Manager
•Assisted and developed weekly status reports
•Documented and disseminated meeting minutes to project team
•Prepared presentations and/or meeting materials
•Assisted and followed up with preparation of project artifacts
•Coordinated and documented the accurate approvals needed for projects artifacts and lifecycle phases
•Coordinated the preparation of financial forecast
•Managed and followed up with project team members on resource requisitions and ETCs (Estimates to Completion)
•Demonstrated expertise in the following:
•Clarity/Open Workbench (OWB)
NESS Technologies Project Management Associate/Coordinator (contract) 04/2012 - 07/2012
•Processed Change Agent/Six Sigma Methodology
•Vendor Management Review/Scorecard Assessment
•Cost Savings Presentation
•Participated in cross-project planning to resolve conflicts in project priorities, resourcing, schedule and scope
•Liaison with management at all levels of the business, managing their expectations for project delivery, escalating project issues, risks, and recommendations to leadership as appropriate
MICMICRO TRAIN TECHNOLOGIES/Professional Training Institute 09/2010 - 11/2011
Project Management Professional Training
•(PMP Certification in progress) PMI.org
•Six Sigma Green Belt Training (Certification in progress) Deming Institute
•Business Analysis, Managing Projects with Microsoft Project, SharePoint 2007
TOWERS PERRIN LLP 02/2008 - 11/2009
Project Manager/Project Administrator
•Created Scope of Work for client signature for new business
•Processed revenue events and billing clients, reconciled unpaid invoices via Oracle
•Arranged travel and managed expense reports, budgets and scheduling for Principals, Project Managers and Consultants.
•Assisted in PowerPoint presentations layout and designed Benefits Packages/Brochures.
•Microsoft Office 2003 Certified (trained peers on MS office applications)
ACCENTURE HR SERVICES 08/2004 - 08/2007
Senior Project Coordinator/Senior Executive Assistant
•Reviewed, addressed and completed Service Requests
•Created and maintained Excel spreadsheets and Visio flowcharts
•Managed expense reports, budgets and scheduling
•Created and maintained SharePoint database site for team
•Developed daily Exception Reports and Approved payments online via Bank's website.
•Processed purchase orders for legal department via PeopleSoft tool
•Scheduled and tracked all projects
•Designed and managed presentations and supplemental information for Executives
•Managed high level Executives calendars
•Managed and resolved outstanding issues of unpaid invoices
BLUECROSS BLUESHIELD ASSOCIATION
Administrative Assistant 06/2002 - 08/2004
•Direct report and support to Vice President /IT Department
•Scheduled meetings and maintained calendar
•Prepared purchase requisitions, check requests, and seminar training forms.
•Helpdesk Support Analyst/Database Maintenance
•Screened callers for Technical and Business issues on various software applications
•Ensured all inquiries received via e-mail or phone is placed into PVCS Tracker database immediately for research and resolution in a timely and efficient manner.
•Maintained client database, created and generated reports, tables and queries.
•Ensured timely distribution and mailing of membership I.D. cards.
ARTHUR ANDERSEN LLP 09/1998 - 06/2002
Executive Assistant
•Processed client accounting billings, designed PowerPoint presentations, MS Excel spreadsheets with mathematical formulas to update and track manager and staff expenses, monthly client billings for the Audit department.
•Built database for client information (Access/Excel), instructed support staff on software applications, scheduled and arranged conference meetings, flight arrangements, and calendar maintenance.
•Ordered supplies via E-Way (i.e. fax machine supplies and office supplies)
•Scheduled training courses for managers and communicated with clients regularly regarding conference scheduling.
TECHNICAL SKILLS
Core Competencies:
oProject Planning/Execution
oAGILE methodology and SCRUM practices
oMicrosoft Project Scheduling
oProductivity and Efficiency Improvement
oInfrastructure changes and Migration of Application (i.e. tracking Moves, Changes and Adds)
oWork Breakdown Structures (WBS)
oGANTT Charts / MS Project
oITIL Methodology: align business and IT
oKnowledge of Enterprise Infrastructure
Skill(s)
# of yrs. exp
Project Management
6
Project Coordination and administration
10
Project Documentation
10
Project Scheduling & Maintenance
5
PMO experience
6
Financial Forecasting
10
Meeting Coordination & Facilitation
10
Issue/Risk tracking
6
Resource Allocation
6
Status Reporting
10
Formal methodology experience or training
4
MS Project 2013
5
MS Office (Excel, PowerPoint, Word)
10
MS Visio
5
SharePoint 2010
3
Certifications
MS Office Certificate 2003
PMP (Project Management training certificate (12/2011) pursuing PMP certification)
ITIL (Information Technology Infrastructure Library Foundation Certificate)
Six Sigma Green Belt training
Professional License/Associations:
PMI - Project Management Institute Member
Naperville Six Sigma Green Belt Member ITIL v3 Foundations Certification
Century 21 Pro-Team/Broker - Sales Agent
Technical Proficiencies:
Platforms: Windows 95/98//2000/XP; Windows 2003, 2007, 2010, 2016
Database and SharePoint 2005/2007/2010
PM Software: Clarity, Spotfire (Crystal Reports)
Software: Microsoft Project, MSOffice (Word, Excel, PowerPoint, Access, Visio) Outlook, Lotus Notes
Languages: COBOL, HTML, Java Script, Visual Basic