Administrative Assistant Nursing

ANNA STACEY

**** ********* **., ********, ** ****1

Home: 513-***-**** **********@*****.***

SUMMARY

Service-oriented Clinical Coordinator with a solid history of achievement, seeking a position as an Administrative Assistant. Motivated leader with strong organizational and prioritization skills.

SKILLS

Excellent Verbal & Written Communication, Exceptional Customer and Personal Service, Motivated Leader, Critical Thinking, Administration and Management, Complex Problem Solving, Strategic Planning, Staff Training/Policy Development, Operations Analysis, Excellent Time Management, Detail-Oriented, Strong Computer Skills/Knowledge

EXPERIENCE

Clinical Coordinator 03/2011 to 03/2018

Fort Hamilton Hospital - Hamilton, OH

Perform administrative and managerial functions, such as taking responsibility for a

unit's staff, budget, planning, and long-range goals.

Schedule and coordinate unit meetings.

Direct or supervise less-skilled nursing or healthcare personnel and supervise unit.

Set up and manage paper or electronic filing systems, recording information, updating

paperwork, or maintaining documents, such as attendance records, correspondence, or

other material.

Analyze internal processes and recommend and implement procedural or policy

changes to improve operations.

Perform payroll functions, such as maintaining timekeeping information and

processing and submitting payroll.

Operate office equipment, such as fax machines, copiers, or phone systems.

Participate in Clinical Ladder program to ensure process improvement on unit.

Serve as a preceptor/mentor for new and existing employees in areas of patient care,

policies and procedures with demonstrated leadership skills.

Provide and arrange for training and instruction of auxiliary personnel and students.

Maintain accurate, detailed reports and records.

Record patients' medical information and vital signs.

Place order for, interpret, and evaluate diagnostic tests to identify and assess patient's

condition.

Modify patient treatment plans as indicated by patients' responses and conditions.

Consult and coordinate with healthcare team members comprised of physician,

dietitian, social worker, case manager, and physical therapist to assess, plan,

implement, and evaluate patient care plans.

Observe nurses and visit patients to ensure proper nursing care.

Prepare patients for and assist with examinations or treatments.

Prioritize and delegate assignments, contributing to a higher standard of patient care

and staff retention.

Act as a patient advocate and implement total patient care through a team nursing

process covering up to 37 high acuity patients per shift.

Registrar 12/2007 to 01/2011

Mercy Health - Springdale Occupational Health and Urgent Care - Cincinnati, OH

Complete forms in accordance with company procedures.

Answer all incoming calls and schedule appointments.

Collect patient information and verify insurance details.

Ensure patient charts and documents are completed.

Process patient request and applications in a timely manner.

Calculate financial details on patient liability.

Maintain scheduling and event calendars.

Greet visitors or callers and handle their inquiries or direct them to the appropriate

persons according to their needs.

Schedule and confirm appointments for patients.

Make copies of correspondence or other printed material.

Locate and attach appropriate files to incoming correspondence requiring replies.

Open, read, route, and distribute incoming mail or other materials and answer routine

letters.

Order and dispense supplies.

Learn to operate new office technologies as they are developed and implemented.

Supervise other clerical staff and provide training and orientation to new staff.

Train and assist staff with computer usage.

Support and assist with patient care.

EDUCATION

Galen College of Nursing Oct 2010

Cincinnati, OH

Associate of Science: Nursing

Dean's List Honoree, 8 semesters.

Graduated with honors.

Kettering College - Ollie Davis Medical Arts and Education Center Present

Dayton, OH

Bachelor of Science: Nursing

Dean's List Honoree, 7 semesters.

Awarded Reynolds Scholarship.

CERTIFICATIONS

ONS Chemotherapy & Biotherapy Provider

Medical/Surgical Certification

Basic Life Support (BLS)

CPR certified through American Heart Association

Contact this candidate