VALERIE DAVIS

: 917-***-**** : *** Lenox Ave New York, NY 10039 : ac5rnn@r.postjobfree.com

PROFESSIONAL PROFILE

Creative, effective, detail oriented and dexterous professional with over 10years experience spanning across: Salon Coordinator, Salon Manager and Party Coordinator; delivering and meeting organization targets and deadlines. Adept at multitasking, defining problem and proffering solution to ensure the continuity of operations and ascertain the goals of the organization. CORE COMPETENCIES

Highly Organized Professional Natural Leader Computing and Internet Proficient

Customer Satisfaction Orientation Time Management Aptitude Report Development

Administrative Support Expertise Personal Creativity Effectiveness Excellent Communication

Critical Thinking Aptitude Supervision Expertise Management Aptitude PROFESSIONAL SUMMARY

Focused executive personnel with topnotch capability on customer service, operational standards and administrative orientation in building business through team development by training, motivating, managing, and scheduling necessary sales staff.

Adept at planning, executing and managing events with strong concentration on creating memorable experience for guests/visitors.

Possess a strong set of transferable skills from a professional background including, innovative skill, strong analytical skills, active team player, strong work ethic and capable of independent problem solving.

Outstanding ability in coordinating pre, post and continuous involvement in administration duties, processes and project.

Exceptional ability to supervise, coordinate and manage administration goals and target through compact relationship with clients, personnel, staff and management board.

PROFESSIONAL EXPERIENCE

FREDERIC FEKKAI, NEW YORK, NY April 2017- Present

Position/Job Roles: Salon Coordinator

Roles & Responsibilities:

Responsible for assisting customers with purchase and/or additional lines of service.

Responsible for supervising front desk staff, assisting in front desk training and managing activities of front desk personnel.

Responsible for welcoming, receiving and managing all clients’ needs including: managing appointments and handling heavy volume phone lines among others.

Responsible for scheduling future appointments for clients upon checkouts, walk-ins and over the phone.

Acting as a liaison between manager and staff as well as between staff and clients.

Managing salon operations including booth leasing, bookkeeping, accounting, multi-line phone, scheduling, and social media platforms, in addition to being in-charge of generating retail sales, retail inventory and staff scheduling.

Actively involved in administrative work, such as creating expense reports, reporting all yearly, monthly and weekly sales to the necessary department.

DRYBAR, NEW YORK, NY Oct. 2012– April 2017

Position/Job Roles: Salon Manager/East Coast Trainer Roles & Responsibilities:

Diligently supervised all stylist and front desk personnel with utmost commitment and dedication.

Professionally promote the ethics of team building through developing positive relationship with clientele by ensuring that clients experience are exceptional all the time.

Managed salon operations and ensured that all employees are fulfilling their duties including; services and management.

Successfully trained all employees (new hires and developed future candidates for management positions).

Lead team and drive business to exceed sales revenue and client count goals through efficient communication, effective management and sustainable strategy to service delivery.

Successfully rehabilitated a shop in need and made all goals attainable and achievable.

Maximized team and individual performance through consistent coaching and feedback assessment using performance management processes.

Handled all financial reporting with regards to expense control and audit including; inventory, payroll and scheduling.

Traveled to all new opening locations on the east coast to hire and train new front desk employees. VALERIE DAVIS

: 917-***-**** : 700 Lenox Ave New York, NY 10039 : ac5rnn@r.postjobfree.com UNO CHICAGO GRILL, NEW YORK, NY June 2008 – January 2013 Position/Job Roles: Host Lead/ Party Coordinator

Roles & Responsibilities:

Trained and mentored new employees, handled payment transaction and provided strategic plan to event hosting.

Designed timelines, layouts and production schedules to streamline events and increase efficiency.

Planned, hosted and managed all children birthday parties.

Acted as lead customer service representative in the areas of ticketing, tourism, and sales.

Greeted and seated all guests; managed, checked and coordinated reservations.

Visited venues to plan layout of seating and decorations, negotiated price and secured event space

Coordinated and monitored event timelines and ensured all deadlines were met. EDUCATIONAL BACKGROUND

ORTHEASTERN UNIVERSITY

Bachelor’s degree, Communications

SKILLS HIGHLIGHT

Possessed high value customer satisfaction accompanied with lot of fantastic customer reviews.

Excellently skilled in the usage of Microsoft Office Suite packages such as (Microsoft Word, Microsoft Excel, Outlook and Microsoft PowerPoint).

Exceptionally ability in using Adobe Photoshop, Mac OS, Google docs, POS system.

Professionally adept in the usage of Concur expense management, Kronos, Millennium and Booker (salon system)

Capable of working in diverse environments and handling multiple tasks. REFERENCES

Available on request.

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