Antonesha Dennis
Phone: 786-***-**** Email: **********@*****.***
Address: ***** ** ***** *****, *****, Florida 33170
Seeking a challenging position to utilize my strong organizational and interpersonal skills to aid in the growth and development of a reputable company where loyalty, experience, and dedication are a required skill set.
Skills
•Proficient in Microsoft Office (Word, Excel, Outlook, Publisher)
•Proven attention to detail and accuracy
•Excellent organizational skills
•Experience in handling confidential paperwork
•Strong work ethics
•Excellent communication and interpersonal skills
•Capable of effectively working both independently and within a group/team setting
Work Experience
Jan 2018 - Present MEDICAL RECORDS CLERK Dade Corrrectional Instituion, Miami, FL
•Data entry
•Schedule appointments
•Enter encounters in system
•Pull and file charts
•Answer telephones
•Print call-out sheets for Dr's and counselors
•File and fax documents in an efficient and timely manner
Aug 2017 – Dec 2017 SCHOOL CROSSING GUARD Miami-Dade Police Department, Miami, FL
•Direct and escort pedestrians safely across streets, stopping traffic as necessary
•Guide or control vehicular or pedestrian traffic at places such as railroad crossings and intersections
•Inform drivers of detour routes though construction sites
•Learn the location and purpose of street traffic signs within assigned patrol areas
Apr 2014 – Oct 2014 SALES ASSOCIATE Walgreens, Miami, FL
•Process customer purchases, returns, and exchanges at the cash register
•Effectively resolve customer issues and answer questions about policies, products, and services
•Answer telephones and direct messages and questions as necessary
•Perform stocking and replenishing services as necessary
•Perform routine cleanings of the aisles and restrooms
Jan 2012 – Mar 2014 DATA ENTRY OPERATOR University of Miami, Miami, FL
•Schedule appointments
•Answer phones and direct calls to appropriate personnel
•File and fax documents in an efficient and timely manner
•Issue and process parking citations
Dec 2011 – Dec 2012 CREW MEMBER Shrimpies Seafood -N- Chicken, Miami Gardens, FL
•Prepare quality food while following all safety and sanitation guidelines
•Effectively operate the switchboard to record guest orders accurately
•Respond to guest requests in a respectful manner
•Become well-versed with the dining menu, learning and memorizing seasonal items as they are implemented
•Perform register closing, lobby cleaning, and other duties as necessary
Education
June 2010 HIGH SCHOOL DIPLOMA South Miami Senior High School, Miami, FL