FRANKIE ANDERSON
*** ********* **, *******, ** **591
**.***********@*****.***
WORK EXPERIENCE
FEDEX OFFICE
*** ******* ********* ****, *******, CA 94591
Center Lead Consultant (Supervisor), April 2018 – present
GRATON RESORT & CASINO
288 Golf Course Drive W, Rohnert Park, CA 94928
Table Games Dealer, Assistant Trainer & Job Coach, April 2015 – April 2018
FEDEX GROUND
5191 Fermi Drive, Fairfield, CA 94534
Materials Handler, September 2012 – April 2015
COUSHATTA CASINO RESORT
777 Coushatta Drive, Kinder, LA 70648
Table Games Dealer, November 2009 – April 2012
EDUCATION
VALLEJO HIGH SCHOOL, VALLEJO, CA
High School Diploma, June 2006
REFERENCES
Sean Robinson
Casino Operations Manager, Graton Resort & Casino
SKILLS
As a Table Games Dealer I provided excellent customer service and entertainment for nearly 6 years.
I was responsible for maintaining the integrity of the game, enforcing all house rules and regulations, performing high level math at a fast pace, all the while ensuring the guest’s needs were met and they were left with a pleasant experience.
As an Assistant Trainer I was responsible for introducing new hires to the essentials of card dealing as well as educating them on all of the house policies and procedures. As a Job Coach I would then “shadow” the new hires through their first week on the job, ensuring their transition from the dealer school to the main floor was as smooth as possible.
With Fedex I acquired over 3 years of warehouse experience, including shipping and printing. I was responsible for tracking and transporting materials, prepping trucks for delivery, maintaining a clean work environment, understanding the value of teamwork, continuous lifting of packages weighting up to 50lbs or more, and building a strong work ethic that I’ve been able to carry with me throughout my entire career.