Office Manager

Arthur Vartanyan

North Nollywood, CA 818-***-**** ***************@*****.***

Arthur Vartanyan: age 52, fluent in English, Armenian, and Russian; excellent business and people skills, problem solver and goal-oriented with strong leadership capabilities. Objective: To assist your Practice to reach its fullest growth potential with 20 years of Management and Administration experience and skills.

Responsibilities:

Daily management of entire operation of dental practice, weekly and monthly reports. Financial arrangements, sales presentations and closing; marketing, advertising, recall/referral set up Human Resources coordinating, implementing and enforcing office policies, etc.

• Keep a business profitable.

• Responsible for expansion of the business

• Effectively manage staff productivity, on-the-job training, developing and maintaining a team environment.

• Build team morale and end office rivalries. Get the entire team excited about, and believing in, the growth prospects of the business.

• Implement a business incentive plan for optimum growth and profit.

• Set challenging, realistic goals for business and reach goal set in the time limit chosen. I have proven practical experience and expertise in business management, financial analysis, business planning and staff management with successful track record of increasing the profitability, job satisfaction, and the organization of business.

Detail oriented, multitasker with excellent bookkeeping and office administration experience. Excellent QuickBooks skills, strong skills with Word, Excel, Outlook, and CRM. Able to make and maintain an organized filling system; General office administrating, Payroll Supervised, managed, motivated, and trained staff for many years. Planed growth and expansion.

Qualification Highlights

• I have developed a complete method for Treatment Plan Acceptance with detailed Outline for Case Closing. This exceptional method will allow closing on Case Presentation regardless of patient’s objections.

• Staff training is the essential part of practice success. I apply specific office staff strategies and systems that will consistently increase production, collections and new patient flow, with daily reports to inform the Doctor.

• I train office staff to develop absolute communication skills that build confidence and trust when making financial agreements, collecting up front, greeting patients, answering the telephone, preventing and resolving complaints, reactivating and attracting patients.

• Maintain high standards and in-depth product knowledge through continuous training and high- quality customer satisfaction goals.

• Proven ability to build dynamic teams and foster highly productive workplace environment.

• Able to make and maintain an organized filling system; General office administration, Payroll. Work Experience

THE DENTAL OFFICE OF SIMI VALLEY 2018- Present

Simi Valley, CA

Manager, consultant, trainer, treatment coordinator Managing and growing a practice for absentee owners WHITE GLOVE LOGISTICS March 2015 – 2017

Carson, CA

Managing day to day office operation for high-end furniture delivery, storage, and installation company ENERGY REMODELING, INC 2014 - February 2015

Van Nuys, CA

Confirmation and Rehash Department manager for leading solar company. Managing of a team of telemarketers contacting customers before and after the sales. CITI DENTAL GROUP 2010- April 2012

Reseda, CA 818-***-****

Manager, consultant, trainer, treatment coordinator Developed and managed the practice for Kamran Tabib, D.D.S. WINNETKA DENTAL PRACTICE 2004-2009

Winnetka, CA 818-***-****

Founder, manager, treatment coordinator

Started, developed, managed and sold the practice. SMILE TODATY 2007

Thousand Oaks, CA 805-***-****

Manager, consultant

5 months project developing and managing the office for Greg Rubin, D.D.S. Garik Melitonyan, D.D.S. 2005-2006

Santa Clarita, CA 818-***-****

Manager, consultant

Started, developed and managed the practice

6 months project developing and managing the office for Marina Gold, MD HAWTHORNE DENTAL 2001-2003

Hawthorne, CA 310-***-****

Founder, manager

Started, developed, managed and sold the practice. Education: Polytechnic Institute of Yerevan, Armenia Major: Mechanical Engineering

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