Sarah Flannagan

Wake Forest, NC 919-***-**** ac5qhs@r.postjobfree.com

Project Manager/ Business Management

A highly motivated and detail oriented business professional transitioning from the academic to corporate environment. Successfully oversaw university-focused projects gaining experience in, Agile project management, project planning, fiscal management, resource planning, training, mentoring, and relationship building. Confident and self-motivated excelling in the areas of strategic planning, risk management, conflict resolution and problem solving, prioritization, coordination and process improvement. Supported marketing and business development initiatives. Education

East Carolina University – Greenville, NC

Bachelors of Science, Business Administration & Management – May 2018 GPA 3.35/4.0

Honors/Achievements

Successfully obtained Bachelor of Science/BBA in 3 years Microsoft Certified Professional

Honor Roll – Spring 2016 – Present

Kappa Delta Sorority – Spring 2016 - Present

Key Skills & Expertise

ü Project Planning ü Coaching and Mentoring

ü Stakeholder Relationship Management ü Risk Management ü Executive Level Reporting ü Customer Management

ü Project Planning/Portfolio Planning ü Sales & Marketing Team Engagement ü Microsoft Office Suite ü Change Management

ü Relationship building ü Ability to Influence Across an Organization ü Motivational ü Agile / Scrum Master

ü Process improvement ü Collaboration

Professional Experience

East Carolina University/Joyner Library Greenville, NC May 2017-Present Project Manager

• Held a position of organizational leadership supporting library executive leadership team by, creating schedules, budgeting, strategic planning, and facilitated conflict resolution across the team

• Utilized Agile principles in the role of Scrum Master in Agile projects focused on process improvement.

• Consolidate and provide documentation, reports and data analysis to department leads and external clients in a useful and well-organized manner

• Supervised and mentored junior front office staff while overseeing operational support. As the team lead oversaw, meeting facilitation, verbal and written internal and external communications, and developed training programs for junior staff members

• Executed travel coordination, and oversaw expense reporting across the organization East Carolina Junior Volleyball Club Greenville, NC June 2017-Present Coach

• Monitoring and enhancing performance by providing constructive feedback and encouragement

• Engage in all internal and external volleyball games and provide support and efficient feedback to the team

• Collaborate in all coach’s meetings at various levels and organizations to keep track of latest information and techniques regarding games

• Organize, conduct and evaluate individual and team practices, training sessions and various competitions on weekly basis to ensure team’s development Backfins Crab House Wake Forest, NC July 2014-Present Hostesses/ Waitress

• Maintained professional customer service to more than 60 customers per shift working collectively with a team of 10 associates

• Communicated information about how various menu items are prepared

• Ensured quantity, quality, and accuracy of 60 plus customers a day

• Transmitted orders to the kitchen and ensured all orders were fulfilled in an efficient manner

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