HE, Benefits, Customer Service 38 years of working experience

Jeanie Smith

Address:

**** ******* ******

Groves, Texas 77619

Phone: 409-***-****

Education: Graduate of Nederland High School 1979

Work Experience: I have 38 years of experience in Human Resources and most of my expertise in benefits.

1978-1980 -- Midwestern Siding Supply-Beaumont Texas

Duties: Made appointments over the phone for Salesmen to meet with customers to discuss siding possibilities.

1980-1983 -- National Life & Accident Insurance Company

Duties: took payments for premiums, handled hospital indemnity claims, handled death claims, helped with underwriting life insurance policies, and took weekly deposits from insurance agents of their weekly premium collections, made deposits and input information in computer of premiums paid to home office.

1983-1984 Helena Laboratories

Duties: Personnel Secretary handled on boarding; made badges and helped with paperwork for new hires. I handled attendance records for the plant and vacation request and sick day request for associates. Maintained HR files set up interviews and called references for applicants, handled insurance questions and issues for associates.

1984 –2018 CHRISTUS Hospital

Duties: Started with CHRISTUS St Elizabeth Hospital in Insurance for Associates, filed all insurance claims for Associates, verified coverage on each claim submitted and copied each claim and matched up EOBS and helped with problems and inquiries from insurance carrier. I also handled Worker Compensation for the hospital employee’s, filing appropriate claim forms and required forms to OSHA. I called references, did typing test made badges, handled input for increases along with figuring merit increases bonuses and made sure Managers turned evaluations timely. I did competency board reports reporting delinquent competencies issues, file audits to verify appropriate information obtained for Joint Commission surveys and participated in Joint Commission surveys. I also was the Benefit Representative for the Setx Region which is CHRISTUS ST Elizabeth, St Mary and Jasper Memorial Hospital, I handled the benefits assuring information about all benefits are explained to Associates in the region by meetings email blasts and mailings, helping with benefit issues, death claims, Input for deductions and direct deposits maintained and input for payroll. I was the go to for benefit information; I handled Service Awards and the annual banquet, retirement seminars and benefit and health fairs for the region. I was also presenter for Benefits in Orientation twice monthly for all new hires.

My most recent position was Recruiting Coordinator for Setx region of Christus Health. I was responsible for the on boarding of Associates, collected and downloaded documents such as license, CPR and certifications, education first source verified all licenses and certification and education and did background checks on all associates; responsible for I9 certifications downloading i9 documents to agency. I scheduled Associates for drug screens an appropriate health and occupation testing. I made sure all documents and onboarding task were complete to send to HRIS. I set appointments with new hires to go over policies, dress codes, insurance and on boarding process and assuring all forms and information is complete of hiring. I handled all open positions reports and post positions on career site.

References:

Wilda Provo-Recruiter Phone: 409-***-****

Amy Lockhart-Talent Management Recruiter Phone: 409-***-****

JoAnn Franks-Records Manager Phone: 409-***-****

Cathy Knuth- HR Manager---Phone 409-***-****

Ann Hall-HR Assistant and Recruiter Phone-713-***-****

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