Service Representative Customer
Resume:
NELINIO VOLCY
West Palm Beach, FL
********@*******.***
TEACHER, offering experience providing educational instruction to students, specializing in social studies.
AREAS OF STRENGTH
Bilingual Communication
Ability to analyze and adapt
Organization and Planning
Excellent communication skills
Decision Making & Problem Solving
Approachable & Patient
Create Objectives & Lesson Plans
Motivated Self-Starter
Proficient in Microsoft Office
PROFESSIONAL EMPLOYMENT
Sub-Teacher
Palm Beach School District, West Palm Beach, FL 2017-Present
Create teaching material in social studies according to school curriculum
Lead discussions and activities to increase students’ learning
Assess students’ need and adapt lessons plans to match students’ academic ability
Pest Control Technician
Hometeam Pest Control, Lake Worth, FL 2015-2017
Developed relationship with customers to provide a satisfying customer experience
Maintained records and files, and prepared reports
Maintained knowledge of applicable laws, rules and regulations
Performed tasks including locating, identifying, destroying, controlling and repelling pests
Responsible for conducting pest control operations in several locations
Maintained a keen approach to the job and listened attentively to ensure all customer needs were met.
Customer Service Representative
Advanced Auto, Lake Worth, FL 2011-2015
Sold automotive products to meet the customer's needs
Recorded all sales/customer transactions using POS Systems
Assisted management with organizing merchandise displays
Processed customer cash, credit and check payments
Made deliveries to customers upon request
Warehouse Worker
Caribbean Goods, West Palm Beach, FL 2009-2011
Verified accuracy of food shipments to Haiti by counting, weighing and packing items
Inspected shipments for damage and defects; ensured shipping fees were paid
Drove truck to various locations to deliver merchandise for shipping
Billing Processor
GWN Securities, Palm Beach Gardens, FL 2006-2009
Compiled data, computed fees/charges and prepared invoices for payments regarding client retirement funds
Processed outbound electronic bill submissions to payers
Maintained payment statements and assisted in data validation and audit findings
Ensured accurate and timely reporting of financial information
Responsible for book keeping and servicing accounts
EDUCATION
BS Degree, Finance, University of South Florida, Tampa, FL
CERTIFICATIONS & LICENSES
Licensed Teacher, State of Florida
Licensed Claim Adjuster 6.20, State of Florida
Contact this candidate