Customer Service Data Entry
Resume:
Latisha Wiley
North Chicago, IL
*****************@*****.***
I am a hard-working individual look to become part of an administrative team, so that I can use and expand my clerical back round.
Authorized to work in the US for any employer
Work Experience
Clerical Assistant
Cornfields Inc./Eagle Food Group - Waukegan, IL
June 2015 to December 2017
Enter customers' orders, maintain customer orders, insure timely deliveries of product. Worked side by side with the production team to insure demands and rush orders were meant in a timely fashion.
Processed Invoices once product was received at is destination. Food Service Supervisor
2013 to 2014
Supervised employees and assisted customers in a high-volume hospital cafeteria. Oversaw that safety and sanitary condition were up to standards. Handled cash transactions with employees and concluded in end day procedures. Some short order cooking required and handle vendor check in information. Administrative Supervisor
SERCO INC - Great Lakes, IL
2004 to 2011
Responsible for coordinating all office functions and supervising a team of ten administrative professionals
(In Processing) incoming Navy Recruits.
Responsible for Quality Insurance reports on Navy Personnel Service Records, Pay Allowances and qualifying Dependent allowances.
Created a document tracking system, which gave daily reports on missing, incomplete, and errors caught by the Quality Assurance checks.
Receptionist/Administrative Assistant
Millennium Data Systems Inc - Great Lakes, IL
2000 to 2004
Data Entry (Navy Contractor), Issued military I.D. cards and dependent applications. Scheduled test dates and set up for military advancement exams. Gave detailed briefs to (In-Processing), new recruits on Military Pay exemptions, Family Benefits, and I.D card instructions.
Quickly became a trusted assistant to the company president, executive staff and office manager and earned a reputation for maintaining a positive attitude and producing high-quality work. Awards
Skills
QUALITY ASSURANCE, DATA ENTRY, RECEPTIONIST, CUSTOMER SERVICE, EXCEL Additional Information
Key Skills
Office Management Teambuilding & Supervision 10 yrs. Customer Service Microsoft Word, Excel, PowerPoint Staff Development & Training Data Entry Records Management Multi-Tasking Quality Assurance
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