Anushi Shrivastava

Chicago, IL ***** 309-***-****

linkedin.com/in/anushi-shrivastavaba/ ac5okv@r.postjobfree.com

Professional Summary:

Proactive, analytical and self-directed solutions driven solution-oriented Business Analyst with over 5 years of experience and possessing a unique combination of skills, including business analysis, project management, quality assurance experience in top-tier organizations.

Excellent understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Development Methodologies like Waterfall and Agile/Scrum process.

Ability to work cohesively with all Stakeholders to perform requirement elicitation using Joint Application Development (JAD), Requirement workshops, Brainstorming, Interviews, Focus Groups, Prototyping, Surveys and Questionnaires and formulate functional models and prototypes to meet stakeholder expectations.

Involved in scrum ceremonies like product grooming, story sizing, sprint planning, daily standup calls, retrospectives and sprint demo also participated in defect triage meetings with developers, test leads and QA coordinator to prioritize issues, identify open issues and set deadlines for inclusions in the build.

Workflow optimization by understanding business applications and business needs and write up and prioritize customer centric documents like User Stories for Product Backlogs, Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS) and testing documents.

Good understanding in creating and maintaining Requirements Traceability Matrix (RTM), performing GAP analysis, SWOT analysis, Cost benefit analysis, ROI analysis, and Responsible, Accountable, Consulted, and Informed (RACI) Matrix.

Hands on experience with analytics tool like SQL and Tableau.

Experience in Requirement Management and Test Management tools ALM (Application Life Cycle Management), Bugzilla and JIRA.

Strong knowledge in project management skills including planning, scheduling and monitoring.

Quick learner, self-starter with excellent analytical, communication and interpersonal skills, a strong team player with good work ethics.

Core qualifications:

Business Analysis

Process Analysis, and Execution Analysis

Requirement Elicitation, Analysis and Management

Gap Analysis, Risk Assessment, and Mitigation

Agile, Scrum, Waterfall

Critical Thinking and Change Management

Business Process Improvement

Client Interfacing and Problem Solving

Facilitator,Negotiator,Planner, Communicator

Business Artifacts Documentations

Strong Problem-Solving Aptitude

Project Management

Technical Skills:

Skills

Experience

Total Years

Last used

Windows, Unix, Linux

Visio, Draw.io, Sketch

Waterfall, Agile, Scrum

Microsoft Word, Excel, PowerPoint

QlikView, Tableau

JIRA

Proficient

Proficient

Proficient

Proficient

Proficient

Proficient

5

4

5

8

3

3

Current

Current

Current

Current

Current

Current

Certifications :

Google Analytics

Professional Affiliations

ISM Associates Inc. Chicago, IL

Business Analyst Dec 2015 - Present

Project Description May 2017 –Present

ISM Associates Inc. offers wide range of technology services and solutions in Application Development, System Analysis, End to End Software Testing and IT training through highly effective partnership to its clients in Insurance, Healthcare, Banking and Retail Industry. This is a web environment e-commerce project.

Responsibilities:

Perform user story gathering from the business users of the system while adhering to Agile-Scrum processes and its best practices.

Work with the business owner, project manager, and technical team to document the product's vision and establish the project scope.

Collaborate with business users of Digital Marketing teams, Vendors, IT teams to introduce process to analyze market-based statistics and analytics for better ROI.

Prepare Use Case, User Story, and Activity Diagrams to further develop Epics and User Stories.

Attended scrum ceremonies like Product Grooming, Sprint Planning, Retrospective, Sprint Review, Daily Scrum Meetings and Defect Triage Meetings.

Involved in sprint planning to create the team capacity matrix, created subtasks for user stories, estimated the story points that can be pulled in to the current sprint and reviewed the committed user stories and acceptance criteria with the scrum team.

Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases.

Generated burn down charts, velocity diagram, defect reports, requirement traceability matrix and execution reports using JIRA and ALM.

Responsible for analyzing existing procedures, evaluate, and identify improvements.

Ensure end to end functional integration of Digital solutions for the better functioning of website.

Regular data extraction from internal DB (SQL), Google Analytics, Adobe Suite, and additional data sources for creating reports in Tableau.

In charge of developing a project schedule focusing on measuring work progress, managing resource assignments, tracking milestones and monitoring metrics.

Project Description Dec 2015 – May 2017

UHG is an operating division of UnitedHealth Group, the largest single health carrier in the United States. Our family of companies delivers innovative products and services to approximately 70 million Americans. United Healthcare's nationwide network includes 704,966 physicians and health care professionals, 80,000 dentists and 5,580 hospitals. Our pharmaceutical management programs provide more affordable access to drugs for 13 million people. As a part of Portal team, we strive to provide the best online secure services to members and providers for accessing various information.

Responsibilities:

Healthcare environment focusing on eCommerce web and mobile applications development and enhancements in Agile environment. Liaison between business partners, technical, and Quality Assurance teams.

Gathered and documented Epics, User Stories, Acceptance Criteria, and Requirement Traceability Matrix ensuring accuracy, completeness, redundancy and testability.

Analyzed customers data and validated the business rules against it to identify the change in the plan premiums based on the geo location, age group and tobacco usage.

Clearly defined and communicated project activities and team responsibilities; illustrated goals and requirements, leveraging expertise in RACI Chart development and critical path analysis to ensure successful implementation.

Gathered, analyzed, and presented utilization data to management and systematically identified and analyzed patterns of over/under utilization and inefficient use of resources.

Worked in conjunction with functional department head evaluate IT utilization support and effectiveness and recommend improvements.

Performed GAP analysis, root cause analysis, impact analysis and also prepared the system process flows.

Reported the bugs, Email notifications to the developers using Test Director.

Created SQL queries to pull the test data from the operational database and collaborated with the test teams and validate the increase testing efficiency.

Collaborate with Product owners and key stakeholders to elicit, review, prioritize, analyze and size user stories. Document user stories with acceptance criteria, including supporting materials such as use cases, process flows and data diagrams.

Regular data extraction from internal DB (SQL), Google Analytics, Adobe Suite, and additional data sources for creating reports in Tableau.

Provided comprehensive support to all end users and stakeholders through training and documentation.

Synechron Technologies Bloomington, IL

Business Analyst Sep 2013 – Feb 2015

Project Description:

State Farm is a large group of insurance and financial services companies throughout the United States with corporate headquarters in Bloomington, Illinois. The group's main business is State Farm Mutual Automobile Insurance Company, a mutual insurance firm that also owns the other State Farm companies. As a part of Strategic Migration, Data, Information and Strategies (DIS) and Geo-Metric Information Systems (GIS) are moving towards open source EDW solutions, to enable accurate and faster guided data analytics towards operational reports used for Marketing.

Responsibilities:

In charge of developing a project schedule focusing on measuring work progress, managing resource assignments, tracking milestones and monitoring metrics.

Assist the Project Manager in Project Plan, Work Breakdown Structure, Schedule Development, Facilitating Processes and Re-planning efforts.

Conducted JAD (Joint Application Design), knowledge sharing sessions for better understanding and refining of requirements in coordination with multiple teams. Clarified and prioritized requirements by conducting brainstorming sessions with the stakeholders and SMEs.

Conducted multiple interviews to clarify requirements in order to identify and document use cases.

Created system documentation such as Business Requirement Document, User Guides, Knowledge docs, Functional Specifications, and Application Support docs.

Participated in Change control meetings recommending appropriate action after analysis of changing requirements.

Provided project manager with regular status updates assisting the overall project management initiative.

Create, update and execute Release Plans, Release Schedule, and Release Summary and Implementation Test Plans.

Responsible for analyzing existing procedures and evaluate requested requirements to identify system changes.

Education

Loyola University Chicago, Chicago, IL

Quinlan School of Business Masters of Science: Integrated Marketing Communications - May 2017

Rajiv Gandhi Technical University, Indore, India

Indore Institute of Science and technology

Bachelor of Engineering: Computer Engineering - May 2010

Academic Volunteer Affiliations

Quinlan Graduate Marketing Association, Loyola University – Chicago, IL

Vice President of Programs and Public Relations

Responsible for developing, recommending, and implementing programs.

Promote the events and affairs of the collegiate chapter to the school, community and to develop relationships within the graduate student groups.

Quinlan Graduate Business Association, Loyola University - Chicago, IL

Executive Secretary

Marketing events on social media to increase participation.

Coordinate the development of new programs and means of communications with students and assist with event preparations and academic activities.

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