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Customer Service Data Entry

Location:
Seattle, Washington, United States
Salary:
20/hr
Posted:
May 30, 2018

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Resume:

Gregory Miller

**** *** ***. * *******, WA ***** 206-***-****

ac5okr@r.postjobfree.com

Skills and Experience:

Extensive experience in data entry and data analysis

Full Bookkeeping Cycle: Accounts Payable and Receivable, General Journal, General Ledger, Coding, Reconciliation of Expense Accounts, Reconciliation of Bank Statements, Vendor Statements, Sales-and-Cash-Receipts Reconciliation, and Closing Adjustments.

Office Management: Proofing, copying, and managing inventory, secretarial support and customer service, data entry, filing, mailroom duties; call-center experience; strong organizational skills.

Management: Trained and supervised workgroup of 3 in Capital Campaign supply-room, seasonally for two years (United Way of King County)

Communications Skills: Excellent oral and written communications skills.

Experienced/Skilled at the following computer programs:

oMicrosoft Outlook, Word, Excel, PowerPoint, Access (Microsoft Office Suite)

oKeyboarding (50 wpm, and 10-Key by sight & touch

oQuickBooks, Oracle, MAS200, SAP Systems Software, Peachtree

Education:

A.A.S., Accounting

South Seattle Community College

B.A., Sociology

Excelsior College, State University of New York

(Transcripts available upon request)

Work History:

Bookkeeping:

American Northwest Distributors Seattle, WA March-May 2018

(temp-assignment through Terra Staffing)

Oleg Fedechkin, Accounting Manager

Reconciling bank-statements

Reconciliation of cash & charge-receipts

Posting data in database

Using proprietary software, as well as Excel spreadsheets

Trident Seafoods Seattle, WA January-February 2018

(temp-assignment through Terra Staffing)

Mike Tidwell, Accounting Manager

Reconciling bank-statements

Reconciliation of cash & charge-receipts

Posting data in database

Using proprietary software, as well as Excel spreadsheets

Accountemps Staffing Services Seattle, WA June-December 2017

Temporary assignments at:

Committee for Children

True Brands, Inc.

Posting invoices

Tracking bills

General ledger

Reconciliation of cash and charge receipts

Kaufer’s Religious Supplies, Inc. Seattle, WA July 2014 – May 2017

Posting invoices

Tracking bills

Doing weekly check-runs

Maintaining general ledger & general journal; making daily & weekly entries and updates

Reconciliation of cash and charge receipts

Reconciliation of bank-statements and vendor-statements

Wire-transfers; online banking transfers

Credit-card payments

Using QuickBooks

Birthright of Seattle, Inc. Seattle, WA July 2008 – June 2014 (part-time employment) (20 hrs/wk)

(This was part-time, while I was also working a full-time position at the VA Hospital)

Posting invoices

Tracking bills

General ledger

Reconciliation of cash and charge receipts

Maintaining & updating donor-base

Using QuickBooks

Data Analyst/Data Research Seattle, WA December 2012 – April 2014

Contract-position with Adecco Professional Staffing

Russell Investment Group

Private Client Services, Retail Operations and Strategic Analysis

Sorting and filing employees’ data

Data entry: inputting data on employees in database

Answering telephones; fielding questions from doctors, patients, pharmacists, etc.

Weekly setting up of onboarding agendas/orientation scheduling for new hires

Other multi-task duties as assigned

Customer Service Representative

VA Hospital – Puget Sound Seattle, WA March 2008 – March 2012

Contract-position with Almond & Associates Staffing Agency

Program Support Assistant

General Internal Medicine Clinic Performing following duties:

Receiving patient records and ensuring that all necessary health/administrative information are integrated into CPRS, on a timely basis and within established guidelines.

Gathering and exchanging information, scheduling/coordinating examinations; obtaining, clarifying, and/or giving facts regarding procedures, hospital policy, and/or scheduling requirements

Performing receptionist duties, customer service and other duties assigned for proper and timely treatment of patients, as well as other clerical duties

Scheduling appointments and maintaining appointment schedules; checking in patients; making appointments; checking out patients after their appointments and making appropriate follow-up actions per primary care providers

Providing support to physicians, physician’s assistants, nurses, advanced registered nurse practitioners, dieticians, social workers, and other professional staff

Providing support to one or more outpatient clinics, to effectively carry out day-to-day administrative operations of the clinic

Updating and verifying demographic information, collecting insurance information, data entry, notifying patient of his/her scheduled appointments

Recording, reviewing, compiling, and interpreting medical data and information incidental to a variety of patient care and treatment activities

Answering calls in the call-center, in a timely manner, taking care of customers’ needs in a courteous manner

Starbucks, Inc. Seattle, WA September 2004 – May 2007

Contract-position through Parker Temporary Services

Accounts Payable & Receivable Specialist, working at the following contract-positions:

Starbucks Corporate Headquarters: Central Invoicing Department; Merchandise Planning/Supply-Chain Operations

Performing the following functions:

Tracking customer-service requests, using multiple Excel spreadsheets

Tracking merchandise inventory; filling orders from inventory

Inputting/processing data (approx 50 invoices per day)

Daily coding and posting of invoices (approx 50 invoices per day)

Reconciliation of cash-receipts (approx 50 per day)

Becoming proficient in the following software:

Siebel 7 Software; Oracle Financials Software

United Way of King County Seattle, WA 1998 – 2002

Administrative Assistant team – Community Services Department

Clerical & office skills, and administrative functions: Word-processing, spreadsheet management, managing files and records

Office Management: Taking minutes, proofing, copying, managing inventory, secretarial support and customer-service, data entry, filing, mailroom duties, telephone reception (multi-line telephone system) (4 lines)

Used Word documents for memos and various forms to be filled out on a daily, weekly, or monthly basis; received and obtained information from all relevant sources to transcribe, fax, and record information to complete the job

Campaign Supply Management

Managed inventory: Tracking and keeping close accounts of inventory; making sure that all items in inventory were in stock

With the help of a computer spreadsheet program, calculator, and phone system, to pass and receive information to various personnel

The computer was an essential part of the job for preparing and keeping inventory, personnel changes, and monetary balances; along with the use of Word documents for memos and various forms to be filled out on a daily, weekly, or monthly basis

Management: Trained and supervised workgroup of 3 in Capital Campaign supply room, seasonally for two years



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