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Medical Office Manager, Front Office, Office Supervisor

Tacoma, Washington, United States
May 30, 2018

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Michelle L. Lehman

**** ***** ** ** *

Graham, WA 98338


Summary: I am looking to grow with a reputable company where I can use what I have learned over the last 20 years as well as learn new skills. My MOTTO is: “Follow up and Follow through”

About Me: I have a genuine love for people and love to be able to help others whether it be a patient or a coworker I believe working together makes the most out of any situation.

I have many years of office management skills and patient customer service skills, Medical Records Processing, I have extensive EMR software skills and I love to be challenged as well as work in a face paced environment. I have strong attention to details. I am HIPPA compliant.

I am reliable and dependable with a proven track record to be Consistent and Professional as well as Capable and Optimistic.


Dr. Shahinaz Soliman

Front and Back Office Medical Assistant and Assistant Manager

2009 to 04/2018

Scheduled Pre Ops and Surgeries.

Handled all in house office complaints and all incoming office complaints.

Extensive EMR skills and computer knowledge.

Was instrumental in keeping all necessary log books such as compliance's up to date.

I have a 100% pass rate on audits from Medicare, Care 1st, Blue Shield and Blue Cross.

Verified Insurances and collected co-pays and balances.

Inventoried and ordered medical supplies and materials.

Successfully handled office emergencies.

Handled all mail and paid office bills and took checks for deposit.

Scheduled and handled all office open house events for Botox and fillers events.

Excellent phone etiquette and ability to problem solve.

I love a challenge and love working in a team environment or on my own.

HIPPA Compliant and Proactive.

Processed all Medical Records for Insurance companies, Subpoenas from Law offices, and Patient requests.

Filled patient physical exam forms

Extensive Medical Terminology skills

Extensive knowledge in discerning medical emergencies

Extensive knowledge in Medications

Extensive knowledge in written medical vocabulary


Bryman College: Medical Assistant

Clover Technical College: GED

NCCT: Certified Medical Assistant


CPR Adults and Infants, Blood Born Pathogens, BLS

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