Office Manager

CHERLYN SAWYER

*** ***** ******, ****** ****, NJ 07305 H: 201-***-**** C: 201-***-**** *******.*******@*****.***

SUMMARY

Telephone Switchboard Operator for 23 years. Telephone Switchboard Supervisor for 15 years, and

supervised a team of 5 people, training, resolving issues, and scheduling responsibilities. Also, answered

a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible

and hardworking with the drive to succeed.

HIGHLIGHTS

Professional and mature Strong problem solver

Self-starter Dedicated team player

Meeting planning Strong interpersonal skills

ACCOMPLISHMENTS

Increased office organization by developing more efficient filing system and

customer database protocols. Planned and executed all aspects of a major

office headquarter move. Coordinated all department functions for team of [5]+

employees.

EXPERIENCE

Present Women Rising, Inc.

Workforce Development Training Program –Learning the latest Microsoft Computer

Applications and cover letter development, networking opportunities with

Employers and assist with job placement

08/1993 to 03/2016 Telephone Switchboard Operator

Conde' Nast Magazine New York, NY 10048

Managed the receptionist area, including greeting visitors and responding to

telephone and in-person requests for information. Handled all media and public

relations inquiries. Served as central point of contact for all outside vendors

needing to gain access to the building. Maintained an up-to-date department

organizational chart. Made copies, sent faxes and handled all incoming and

outgoing correspondence. Facilitated working relationships with co-tenants and

building management. Organized files, developed spreadsheets, faxed reports

and scanned documents. Created weekly and monthly reports and

presentations. Managed the day-to-day calendar for the company's senior

director. Managed daily office operations and maintenance of equipment.

06/1983 to 11/1992 Office Manager

Schomburg Center for Research in Black Hi New York, NY 10037

Drafted meeting agendas, supplied advance materials and executed follow-up

for meetings and team conferences. Managed the receptionist area, including

greeting visitors and responding to telephone and in-person requests for

information. Served as central point of contact for all outside vendors needing to

gain access to the building. Planned meetings and prepared conference rooms.

Maintained an up-to-date department organizational chart. Dispersed incoming

mail to correct recipients throughout the office. Supplied key cards and building access to employees and visitors. Made copies, sent faxes and handled all incoming and outgoing correspondence. Facilitated working relationships with co-tenants and building management. Created weekly and monthly reports and presentations. Managed the day-to-day calendar for the company's senior director. Received and distributed faxes and mail in a timely manner. Managed daily office operations and maintenance of equipment.

EDUCATION

Taylor Business Institute New York, NY 10011

AOS degree

Secretarial Science

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