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Manager Engineer

Cromwell, Connecticut, United States
May 29, 2018

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Steven Donato

** ***** **** **. *** Fairfield, CT. 06812

Cell: 203-***-**** Home: 203-***-****

Email: Skype: steven.donato


Software Management: VMware Horizon View 6.2, VSphere 6, Veeam, QNAP, BackupExec, NetApp OnCommand, HP CommandView EVA, Service Now, Autotask, Kaseya, Goverlan, SCCM, JAMF, AD 2012, ADFS 2012, Group Policy Manager, Office 365, Certificate Management, Cisco ASDM, Cisco IOS and NetApp command line, Solarwinds Orion, Barracuda WebApp Firewall/Spam Firewall/Message Archiver, Symantec Enterprise Vault, Evault InfoStage, Windows 7/10, Server 2012/2016, Exchange 2010, MacOS 10.7-10.13, Citrix XenApp 6.0, XenServer 6.0

Hardware Management: HP Proliant DL Series Servers, Dell PowerEdge R Series Servers, NetApp 2020/2040/3250, SUN 7310, HP EVA 8000, QNAP NAS, Cisco Routers, Cisco ASA Firewalls, Cisco L3 Switches, Peplink Load Balancers, Cisco MDS Fiber Switches, RoboTel Language Lab, APC Power Systems.

Network Support Engineer: Presidio, New York, NY. March 2018 – Present

Short Term Firewall Management contract for Webster Bank

Providing Firewall management diagnostics to reduce complexity and increase security for Webster Bank.

Main responsibilities included:

Analyze existing firewall rules using Firemon and QRadar to locate redundancies and unused rules.

Analyze firewall configurations to locate rules that cancel each other out an make changes to correct errors.

Submit tickets using Service Now, requesting changes to the firewall configuration files.

Analyze firewall rules to determine whether certain rules are necessary.

Discuss access needs of departments and configure new rules to support those needs.

Deploy new rules based on the department needs and submit Service Now tickets to have those rules engaged.

Network Specialist: TEKsystems Inc. Stamford, CT. September 2017 – February 2018

Short Term Network Administration contract for Southern Westchester BOCES

Providing on-site IT support to Katonah Lewisboro and White Plains School districts.

Main responsibilities included:

AD 2012 Group Policy management involving web browsers and application deployment.

Deploying a Win10 VMware Horizon View Desktop pool for White Plains School District.

Maintaining SAN storage LUNS within VMware VSphere 5.5 for White Plains Schools.

Deploying JAMF Pro to the Katonah Lewisboro schools for management of all apple products.

Performing end-user support for all teachers and administrators.

Classroom installation of PC’s, Interactive Projectors, Printers, Wi-Fi, Laptops and iPads.

Repairing Single Sign-on access to Microsoft OneDrive for the White Plains School District.

Deploying and maintaining Office 365 Single Sign-on accounts with AD 2012.

Senior Network Engineer: Apex Technical Services LLC. Norwalk, CT May 2017 – August 2017

Providing Managed Network Services and support for all Apex clients.

Main responsibilities included:

• Performed new client infrastructure discovery to document all hardware, software, security, ISP and cloud provider info in order to accurately provide managed services.

• Network redesign and installation prior to a VMware Farm deployment.

• Deployment of a Veeam backup solution to replace existing MS and BackupExec environments.

• Deployment of a Cisco ASA 5525 to replace sub-standard Linksys home router/firewall.

• Deployed multiple Site-to-Site VPNs between Sonicwall firewalls.

• Built a 2016 AD infrastructure; configuring GPOs, permissions, file sharing, and user profiles.

• Providing tier III tech support for end users and IT personnel on Windows 10 and Office 365.

• Detailed use of Autotask client management, and Kaseya VSA remote control systems.

IT Manager: SS&C GlobeOp Yorktown Hts. NY October 2011- September 2016

Long Term IT Management contract position for Lighthouse Investment Partners

Responsible for the coordination of all Managed Service support between Lighthouse and SS&C GlobeOp departments. Served as a hands-on manager leading an IT team of 4 in the planning, budgeting, design, implementation and support of the technology infrastructure for this global investment management client of the firm including:

-Servers, Virtualization, Storage, Networks, Backup, Disaster Recovery, and Security

Main responsibilities included:

• Construction of a multiple VMware VSphere 5.5/6 server farms featuring High Availability Clusters with Enhanced vMotion capabilities for incompatible Host Hardware i.e. (Dell, HP).

• Construction of multiple VMware VDI environments in primary and COLO data centers.

• Performing VMFS3 to VMFS5 data migration to overcome VMware LUN expansion limitations.

• Performed P2V operations on 50 production servers.

• Design and implementation of multiple data centers with built-in redundancy for power, servers, shared storage, network hardware, LAN, MPLS, and Internet circuits.

• Lead a team to deploy a secure, public facing portal for VMware Horizon Remote Desktop access.

• Planning and deployment of Cisco ASA5520 firewalls in remote satellite offices to support redundant 100meg Internet circuits and MPLS links to a DR datacenter.

• Installation and tri-annual testing of a Disaster Recovery vSphere 5.5 Farm with NetApp active replication of critical production servers.

• Management, installation and support for NetApp 3250, NetApp 2040, NetApp 2020, and SUN 7310 Storage Area Networks, with Snap Mirror replication between Production and DR.

• Deployment of Veeam Backup/Replication on QNAP Storage across all locations.

• Enforcing all Network, Storage, and Backup Retention protocols to ensure governmental compliance.

• Tier 3 Support for MAC OS, Apple IOS, Android OS, and Windows 10 devices.

• Deployment of Wildcard SSL and SAN certificates for public facing web portals, VPN portals, and Exchange 2010 webmail using Comodo.

• Deployment of XenServer 6.0 test farms to support XenDesktop 6.0 remote desktop environments for comparison with VMware Horizon View performance.

• Responsible for deployment and administration using Solarwinds Orion Network Performance Monitor, Solarwinds Storage Manager, Cat Tools, and Net flow.

• Managed AD 2008 – AD 2012R2 upgrade with Windows 2012 Remote Application services.

• Deployed AD 2012 Group Policies for customization of VMware Horizon View desktops and Remote App deployment.

Systems Architect: Technodyne LLC. Wayne, NJ. November 2010- June 2011

An IT service management company

Main responsibilities included:

• Construction of a VMware server farm with vCloud Director, VMware Chargeback, Nimsoft Monitoring, and a custom built client web portal to provide IaaS and SaaS to customers.

• Launching a VMware View Environment to support a 60-user office.

• Providing research and documentation outlining performance and pricing differences between VMware vSphere and Citrix Xenserver for customer projects.

• Providing Troubleshooting, Security Management, and redeployment of HP Systems Insight Manager at a customer data center.

• Organizing a Backup/Disaster Recovery strategy to assist customers in choosing the most effective and inexpensive data protection plan.

Systems Engineer: Toluna USA Wilton Ct. June 2005 – November 2010

An online panel research and survey provider.

Main responsibilities included:

• Design and construction of three VMware VSphere 4 server farms.

• Migration of 50 development servers from physical to virtual machines.

• Performing in-house and COLO disaster recovery testing using Evault InfoStage.

• Administration of an HP EVA8000 SAN using Command View EVA.

Voice/Data Network Designer: Topline Communications, Mahopac, NY. January 2003-June 2005

A Communications company providing LAN/WAN security, and telephony support.

Main responsibilities included:

• Planning and implementation of network office layouts for clients and Data Centers.

• Supervising 5 field service techs on remote client installs.

• Administration of Win 2K/2003, Active Directory, and Exchange 2k/2003 servers.

• Multi-office VPN configuration through Sonicwall VPN management.

Network Engineer/Manager: Candie’s Inc. Valhalla, NY. January 1999 – November 2002

A wholesale/retail fashion footwear manufacturer/distribution company.

Main responsibilities included:

• Completion of a full Win 2K AD migration, including Exchange 5.5 to 2K.

• Training (9) technicians to rebuild hardware and software on client PCs.

• Planning, two corporate HQ and four departmental relocations to satellite offices.


Associate Science Degree – CAD Design – Waterbury State Technical College – GPA 3.47 9/91–12/93


MCP, MCP+I, MCSE 7/98–2/2000


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