Sign in

Customer Service Office

Racine, Wisconsin, 53405, United States
$13 to$15
May 28, 2018

Contact this candidate


**** ****** ******, ******, ** ***** 262-***-****

Office Clerk – Customer Service

Polite Strong written and verbal communication skills Attentive to customer needs Friendly

Relevant Skills & Experience

Customer Service

Answering telephone calls and calling customers to inform of service completion

Placing special orders for customers using pre-determined paper form

Assisting customers using a number system

Finding happy solutions to customer problems

Maintaining cleanliness of work area through sweeping, mopping, wiping, and disinfecting

Following appropriate safety and sanitation practices by checking food temperatures, etc.

Office Support / Documentation

Entering data into multiple computerized systems

Returning defective items to appropriate department for correction

Reviewing documents for accuracy, comparing with item specifications, and notifying appropriate staff if corrections are needed

Testing and reviewing products for quality control before customer purchase

Cross-trained into different departments to assist when needed

Quickly learning new processes and operation of office equipment

Utilizing attention to detail, manual dexterity, and visual acuity to identify product issues

Work History

Sept 2017 to Current S.C Johnson Racine, WI

Production Operator

Demonstrate skill and proficiency in every position on production line.

Accurately perform quality assurance check of product.

Proficiently pack and palletize product.

Troubleshoot deficiencies on the line and make adjustments as needed to ensure proper workflow of product.

Effectively communicate with team members and leadership to address any workflow issues.

Ensure hourly production goals are on target and met.

Properly follow all safety measures.

Aug 2016 to June 2017 A.N. T Transportation Kenosha, WI

Transportation Driver

Effectively communicate with dispatch to determine daily transportation schedule.

Ensure all safety measures are met and followed prior to and during transportation of clients.

Safely transport clients to and from various medical appointments.

June 2016 to Aug 2016 Urban League of Racine Racine, WI


Provided customer service, faxed, emailed, answered incoming calls,

Run the lunch and afterschool program with the children.

September 2010 to April 2016 CNH (Case New Holland) Racine, WI

Manufacturing Transmission Assembler

Quickly and efficiently assemble machine parts on a line, using electric hand tools

February 2015 to October 2015 Festival Foods Racine, WI

Deli Department

Provided customer service, took customer orders, and replenished food items

June 2005 to September 2010 Ruud Lighting Racine, WI

Manufacturing Assembler

Assembled small fixtures through multiple steps on assembly line


Gateway Technical College Racine, WI

Health Unit Coordinator Diploma (5 of 20 credits completed)

Courses: Healthcare Customer Service, Intro to Healthcare Computing

Case High School Racine, WI

High School Diploma


Amy Tapp SC Johnson 262-***-****

Jeff Berby SC Johnson 262-***-**** indicates professional reference

Contact this candidate