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Manager Project

Detroit, Michigan, United States
May 28, 2018

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Wonda Ross

Livonia, Michigan* 248-***-**** *

Summary of Highlights:

Extensive experience in Information Technology for large Enterprise Resource Planning (ERP) Applications, Payroll Program Management, Infrastructure installations, migrations, and testing lead.

Experienced subject matter expert in PeopleSoft 9.1 (HRMS) Human Resource Management Systems, Human Resources functions such as: payroll, benefits administration, time and labor, and pension administration.

Experienced in Human Capital Management including ePerformance, eProfile, ePay, eBenefits, eDevelopment, eTime, eRecruit, Talent Acquisition Manager, and Candidate Gateway systems.

HCM lead, selected staffing model, designed, configured, tested and documented Staffing transactions, designed built and documented all Organizations, supported design and mapping of security roles, designed and deployed update processes

Prepared Test Plans for System Testing, Extended System Testing and User Acceptance Testing

Multiple years of consulting experience working for healthcare, banking, automotive, retail, professional services, educational institutions, financial systems, manufacturing, and public sector industries and the federal government.

Consulting experience in a variety of different vertical markets such as: federal government, healthcare, banking, automotive, retail, educational institutions, financial systems, manufacturing, and public sector industries to name a few, with up to 600,000 active and non-active employees budgets ranging from $10m to over $30m.


Senior HCM Program Manager June 2016 – present

PJML Technologies, Lake Mary, Florida

In this role, I provide subject matter expert consulting and support services for large scale PeopleSoft, Oracle HR, and financials projects for consulting companies and public sector client corporations. This includes:

Oversight of any ongoing project implementation plans or program/portfolio consisting of multiple $4m to $200m+ projects including management of all project tasks, project cost, schedule, and setting productivity benchmarks to enable teams to produce timely deliverables.

Advising senior executives on the assessment, planning, and implementation of technology projects, programs, as well as provide solutions for stakeholders and other key contributors. Consults on portfolio management practices such as business cases and return of investment, development, capital planning decision process, and tool/system governance.

Worked with SME’s to gather requirements and prepare Integration scripts for End to End (Integration) testing

Conducted System Testing, Extended System Testing and User Acceptance Testing

Troubleshoot extensively to analyze the business logic for trapping errors in system testing and Extended System Testing (Integration) testing

Manager-Global Payroll and Finance Operations January 2016 – June 2016

Verizon Communications, Lake Mary, Florida

Responsible for managing multiple projects for the migration from PeopleSoft to Infor HCM for a large fortune 500 company. Managed several payroll teams and groups located in multiple countries in a large global environment. Other responsibilities included:

Conducting project management consulting services that brought oversight and technical and functional direction for various customer payroll systems.

Developing work plans and schedules, tracking project milestones, conducting risk analysis, and delivering services to end user communities using an Agile and JIRA methodologies.

Participating in sales cycle to estimate efforts for services and convey project expectation methodologies.

Developing and managing training projects and materials and delivers across multiple teams and groups within virtual settings.

Accomplishments: Migrated customer information from PeopleSoft (VZW) to Infor (VZTime) platform, which consisted of data in excess of over 200,000 management exempt employees with budgets over eight figures.

PeopleSoft HCM Manager November 2013 – June 2015

IBM Corporation, Rocket Center, West Virginia

Lead, managed, deployed, and supported clients on PeopleSoft 9.1 and Human Resources, Payroll, Position Management, Time and Labor, Profile Management, Employee Self Service, and Benefits implementation. This includes providing Tier 2 and 3 application, technical, and Production support for business owners, project sponsors. I also trained technical teams on the function and business requirements of the applications. I also designed and delivered working solutions in compliance with Federal Government Regulations and Procedures. Other responsibilities included:

Management of PeopleSoft Implementation of North American Payroll, Global Payroll, Human Resources, Compensation, Base Benefits, Time and Labor interface, and Self-Service modules.

Providing functional subject matter expertise in documenting current processes and providing recommendations on PeopleSoft business processes mapping and design; including providing expertise knowledge in evaluating, designing configuration, and testing strategy of Human Resources, NA Payroll, Benefits, and Compensation modules. Provided functional expertise in configuring and testing Payroll for North America, and Self-Service functionality.

Working closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective HCM solutions as an alternative to custom processes. Including creating functional requirements to support specific business processes and company policies.

Lead and documented fit/gap analysis sessions, define current business processes and design future model using PeopleSoft delivered functionality and mapping company specific business needs.

Facilitated discussions on customization and third party vendor selection to integrate core PeopleSoft functionality: provide recommendations on pay cycle definitions, regulatory reporting, and time and attendance system review; provided input and mapping definition for payroll data conversion. Define functional security permission lists and roles assigned to multiple levels of users including Global super users.

Prepared Test Plans for System Testing, Extended System Testing and User Acceptance Testing.

Recorded all the Test results.

Recorded all the defects and coordinated with Technical teams.

Senior Technology Project Manager June 2011 – June 2012

Genesis10 Bank of America Corporation, Troy, Michigan

Managed multiple projects for Bank of America Network Device Windows 7 implementation on multiple platforms geographically dispersed, ERP environments. Other duties include:

Providing global project management experience with oversight of mission critical projects that included working with managers and project teams in various countries including Japan, China, Europe, India, and others. This included developing the project scope, plans, and resource requirements; drove projects to completion by managing schedules, risks, and migration plans; and maintaining project detail via the SharePoint site.

Leading and consulting on project financial forecasting and reporting, and managed geographically distributed resources to the customers.

Managed applications through rationalization, packaging, UAT, and deployment to all employees.


Managed the migration of networks and infrastructures of 450,000 desktops and laptops.

Redesigned and enhanced processes and database systems to provide better functionality, lower cost and provide better ability to manage and deploy Windows 7 and application infrastructure.

Integrated with peer Infrastructure leadership managers in design and implementation for Windows7 rollout.

Designed and implemented Microsoft SharePoint solution for project management to manage tasks, issues risks, document content management, and all other aspects of Windows Deployment project.

Senior ERP Director November 2000-June 2011

Peak Performance Technology Partners, East Providence, Rhode Island

Responsible for directing all projects for the PeopleSoft implementations utilizing the (SDLC) Systems Development Lifecycle, and Project Management Body of Knowledge methodologies. I also managed PeopleSoft and Oracle applications including other related hardware Infrastructures and software applications.

Managed and oversaw the roles and responsibilities of up to 65 PeopleSoft Team members: Project Managers, Database Administrators, Functional/Technical Consultants, Application Developers, and Senior Business Systems Analysts, implementing/upgrading (HCM) Human Capital Management 9.x (performance, profile, ePay, eBenefits, eDevelopment, and eTime, eRecruit (Talent Acquisition Manager, and Candidate Gateway) in a Healthcare Industry. Designed project objectives and deliverables included in Project’s (WBS) Work Breakdown Structure while assisting with budgets of up to $20m.

Directed, managed, and assigned work and priorities to cross-functional PeopleSoft Teams of 55 Consultants in eight departments Supported and maintained Portfolio Level Governance control procedures for managing portfolio wide initiatives such as resource utilization, financials and portfolio development and maintenance.

Managed the development of a large multifarious Data Warehousing solutions and database reporting system for clients and operation administration utilizing SQL, Oracle, and Crystal Reports.

Conducted training plans and materials to improve the skill level and capabilities of project managers within the project portfolio.

Produced portfolio level reporting to ensure projects progress against key criteria such as cost, schedule, risks, issues and benefits were accurately reflected. These reports and presentations were to C level management, Technical Staff, external clients, and vendors.

Enforced project management methodologies to ensure a consistent approach to project delivery.

Directed and implemented PeopleSoft Projects in pioneer corporations with extensive experience and knowledge in the following fields: ERP Solutions (Supply Chain Management, Financial, Human Resources, Distributions, Accounting, Data Warehousing, and Manufacturing).

Developed and responded to Request for Proposals and Request for Information and presented to clients and C Level Executives.

Architectural Consultant/ Pre Sales Consultant 1999-2000

Unisys Corporation, Plymouth, Michigan

Managed and assisted the portfolio sales executives, sales managers, and directors on all assigned PeopleSoft clients and related projects. Planned, installed, and implemented guidance, direction, and PeopleSoft training to department’s support teams up to operation of over 50 sales executives within the North East Region utilizing extensive project management methodologies and principles. Participated in sales quotas and goals to meet sales expectations.

Accomplishments: Acquired sales over $7.5 million for PeopleSoft (HRMS) Human Resource Management Systems and Financials.


Master of Business Administration - University of Dallas Irving, Texas (currently pursuing)

Bachelor of Science, Computer Science, - Southern A & M University Baton Rouge, Louisiana


Computer Skills Hardware and Software include:

Windows - 1998, 2000, NT, XP, Vista, and Window 7, 8, and 10

Microsoft Project 2007, 2010, 2013, 2016

Office Professional - Word, PowerPoint, Outlook, Access, SharePoint, and Excel 2007, 2010, 2013, 2016

Agile Project Management Tools and Techniques, JIRA

PMBOK - Project Management Body of Knowledge

PMM Project Management Methodology

RUP and COMPASS Methodology

ADP Workforce Now – Payroll, Benefits, Time & Attendance, Human Resources, and Talent Management

PEOPLESOFT - HCM HUMAN CAPITAL MANAGEMENT - performance, eProfile, ePay, eBenefits,

eDevelopment, eTime, eRecruit (Talent Acquisition Manager and Candidate Gateway)


Based Benefits, Benefits Administration, Time and Labor, and Pension Administration

PeopleSoft Supply Chain Management and Financials - General Ledger, Time and Expense, Accounts

Receivable, Accounts Payable, Treasury Management, Inventory

PeopleSoft- CRM Customer Relationship Management-Sales, Marketing, Helpdesk, Support, and


Oracle Human Resources, Oracle Financials, Oracle Reports SQL, PL/SQL

Infor HCM-Time and Labor, Payroll, Absence Management, Benefits

Programming Languages

IBM PC, several other IBM platforms (Legacy Systems)

UNIX (Sun Solaris, HPUX), and Unisys Platform

JAVA, Shell Scripts (Pearl, C, Korn, and Bourne shells)

XML, HTML, and various other Software Language


PeopleSoft HRMS Certification - PeopleSoft (HRMS) Human Resource Management System

Certification: Payroll and Time and Labor

(PMP) Certification - (pursuing)

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