Sales Customer Service

Rasheem Woodbury

908-***-**** *******.********@*****.*** Bronx, NY 10462

MBA Graduate with Multi-Unit Retail P&L, Project/Product/Private Brand Management, CPG, Merchandising, Sales, and Business Development experience.

Selected out of 32 District Managers for new role as Project Manager for a regional special assignment. Selected to manage store level operational data and develop plans to efficiently roll out a new $100M retail ordering system throughout 96 stores. In executing initiatives, worked with and trained 110 Franchisees and over 300 store employees on how to use new ordering system. Collaborated with vendors and four internal company departments.

Provided daily retail merchandising and business strategy for a multi-unit group of 15 retail stores. Increased store sales by 6.2% over budget in 2015 versus prior year.

Grew underperforming store sales by 11% vs. prior year: First DM in the PennJersey Zone to formulate a detailed plan to grow sales and customer count for underperforming stores. In addition, first DM to incorporate fresh food/snack sampling plans to help increase unit sales and build customer product awareness. Used ROI assessment and opportunity cost to design influential business cases for Franchisees.

Can function and succeed in a Franchise and Big Box Retail business model. Built great business and personal relationships with over 80 Franchisee business owners across Northern and Central New Jersey.

Formulated merchandising, pricing, and sales plans for over 5 product category lines and over 1200 store items that met the retail needs of over 280,000 customers a month.

Additional experience

Franchise Business Model Vendor Contract Negotiation MS Excel/PowerPoint Business Development Merchandising

Project Management Team Building/Coaching Food Service Customer Service Retail P&L Management Retail POS

Professional Experience

District Manager

7-Eleven, North jersey 2013-Present

Used business quantitative skills, influence, customer service, and sales tactics to manage and consult on a multi-unit $33 million dollar Franchisee retail business.

Overseeing and consulting on the P&L, inventory, and merchandise for a group of 15 stores in the North Jersey area.

Coached over 30 Franchisees and 40 Store Managers on improving store operations and retail business practices.

Planning and leading 15 meetings per week with Franchisees and store managers during store visits to ensure that sales, merchandise, product promotions, policies, and customer services meet corporate targets.

Monitoring all aspects of store operations, providing coaching, training, and operating consultation.

Used proprietary business systems to reduce store shrinkage and food write-offs by $6000-$10,000 per quarter, increase top selling items in the store, and promote efficiency to maximize store profitability.

Appointed District Manager team DSD specialist. Responsible for analyzing and reporting data on the store’s vendor purchasing levels for over 96 stores in the North Jersey Market.

Facilitated the vendor and franchisee relationship for over 20 vendors. Worked and partnered with vendors like Coke, Pepsi, Red Bull, Frito-Lay, Logic, Mclane Distribution, RJ Reynolds, Bimbo Foods, In-Motion, and Hershey to ensure accurate pricing, effective product merchandising, and new product learning for store sales teams.

Rasheem Woodbury 908-***-**** *******.********@*****.*** Page 2

Business Development Executive

Business Monitor International, New York, NY 2012-2013

Employed consultative sales methodologies to promote macroeconomic and proprietary emerging market research to strategic planning and business development executives of Fortune 1000 companies in the Northeast. Our research covered various industries including telecommunications, oil and gas, metals, mining, infrastructure, and retail.

Cold Called and networked to build a pipeline of over 500 strong prospects

Formulated detailed presentations that highlighted over 75k macroeconomic and industry raw data indicators

Sold analytical market research services that helped companies better forecast global projects, revenue, and growth opportunities by measuring industry statistics, risk/reward ratings, SWOT analysis, and market reports.

Account Director

Thomson Reuters-GRC, New York, NY 2010-2012

Sold compliance software solutions (priced up to $100K) to compliance, risk, and audit professionals; enhanced customer service and retention by assisting with employee training and reporting on internal policies and regulatory updates.

Consulted on and sold compliance software for legal, risk, and compliance departments of brokerage and investment firms, medical devices, manufacturing, and pharmaceutical verticals.

Pitched to 3,000 prospects by spearheading and managing enterprise presence at four industry trade shows and conferences per year (i.e. American Society for Training & Development Conference)

Sales Account Executive

Mimeo, New York, NY 2008-2010

Exercised large volume cold calling and executed online presentations to sell unique online printing solutions to corporate training, sales, finance, and marketing departments; specialized in ecommerce and content management sales.

Designed 5 sales and customer surveys to help gather vital feedback from my customers that lead to enhanced customer services, better up-selling opportunities, and sharper understanding of customers’ internal business plans and SaaS needs.

Grew a zero dollar portfolio of accounts to $350K by using strong analytical and critical thinking skills that helped to quantify the value that potential clients will gain from using our print technology

Expanded and diversified accounts by using sales account portfolio data analyses to target Mimeo’s services to the right client base, geography, and business unit.

Collaborated with C-level executive teams from multiple departments to design and/or revitalize their internal document printing and content storage infrastructure; heightened client retention and satisfaction with product solutions.

Garnered experience in selling SaaS business software solutions to high-level executives in diverse industries.

Education

MBA Management Seton Hall University Stillman School of Business

Relevant Coursework: Managing Knowledge Workers, Financial Reports, Analytical Methods,

Negotiating Strategies, Organization and Market Dynamics, International Business Perspectives, Sales

B.A. Economics Brandeis University

Community Work/Additional Training

Philadelphia Chapter: Big Brother Big Sister Mentor Volunteer 2005 – 2014

Toastmasters international - Einstein Toastmasters Club Member

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