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Manager Customer Service

Redondo Beach, California, United States
May 28, 2018

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Andy Abrams

***** **********

Torrance, CA *****



Responsible, dependable, detail oriented team member who also works well independently

Organized, ability to multitask and prioritize

Professional with years of experience in office administration, customer service and sales


2010-present: BIG 5 Sporting Goods- Assistant Manager

Ensure completion of weekly projects and special projects

Manage the Opening and Closing duties of retail stores

Accurately book entries into journals

Audit sales and projections daily, weekly, monthly, quarterly and yearly

Reconcile employee timecards

Ship and receive merchandise from internal and external suppliers

Daily management of employees, perform cash deposits

2006-2010: Adverb Communications – Owner

Work with media company to elicit investments into privately funded movie

Develop leads, follow-up, and client interaction for production of film project

Research budgets and revenue streams of similar film styles

2002-2005: SunAmerica Securities – Registered Representative

Responsible for complete and accurate paperwork for compliance purposes

Develop client and investor relationships

Create marketing materials

1988-2002: Flue Steam, Incorporated

Field work on locations for commercial services to restaurants

Create work proposals for new customers

Schedule workers and work sites for service

Service manager for existing customers

Responsible for follow up of customer questions, complaints

EDUCATION: University of California, Santa Barbara: BA Communications

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