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Scrum Master

Location:
Frisco, Texas, United States
Posted:
May 28, 2018

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Resume:

Experience Summary:

Over **+ years of IT industry experience in areas of Scrum Master, Project Management and Project Delivery.

Extensive knowledge and experience in adopting SAFe Agile & traditional Waterfall SDLC Project methodologies acquired through taking up the roles of a Scrum Master /Iteration Manager & Project Manager.

Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

Accomplished servant-leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.

Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.

Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.

Represent the team daily at the Scrum of Scrums meeting to report impediments for escalation.

As a team facilitator continuously try to improve performance in the areas of quality, predictability, flow, and velocity that helps the team to focus on the goal of PI Objectives.

Coached and mentored several lead architects, engineers and business owners and guided them to adopt Agile principles.

Removed impediments and blockers with external teams helped team in increased productivity and increased team velocity by 25%.

Successfully led the PI planning / release envisioning session with multiple teams and resolved conflicts and guides the team(s) toward the right balance on trade-offs for business requirements and dependency between the teams. This helped in removing dependencies issues between the teams and accelerated time to value.

Led the Continuous Integration / Continuous Deployment initiative in team that helped in reducing QA efforts by 25% percent thus gives better code quality and faster time to market for committed business values.

In-Depth understanding of different automation framework approaches and technology stacks.

Managing project engagements, multi-vendor teams in Onshore/Offshore Global Delivery Model.

Experience in client relationship & engagement management and internal process improvement initiatives at project/organization level.

Knowledge and experience of Project Management with excellent time management skills with proven ability to work accurately and quickly prioritize coordinate and consolidate tasks.

Possesses good verbal and written communication skills, presentation, interpersonal skills and leadership qualities.

Technical Skills:

Languages: Java, C, C++, XML/XSL, SQL, PL/SQL, Visual Basic, COBOL.

Version Control: GIT, CVS, SharePoint

RDBMS: Oracle10g, DB2, SQL Server 2000/5, MS Access

S/W tools & Utilities: Microsoft Visio, TOAD, AQT.

Application Servers: WebLogic, JBoss, JRun, WebSphere

Reporting Tools: Crystal Reports, Extended Report, Log4J

Project Mgmt Tools: ALM QC, JIRA

Education/Certification:

Certified Project Manager. (Certification# 233***********)

Certified Scrum Master. (Certification# 764***********, Exp: 06/2019)

Certified Scaled Scrum Expert (Certification# 111***********)

Certified Scrum Product Owner (Certification# 764***********, Exp: 08/2020)

Pursuing AWS Solution Architect Associate Certification.

Master of Business Administration (MBA) in Leadership.

Bachelor in Engineering in Computer Science from Utkal University, India

Professional Experience:

Project Name : Revenue Recognition

Client : Frontier Communications, USA

Domain : Telecom, Billing

Team Size : 7

Duration : Oct 2017 – Present

Role : Scrum Master (SAFe Agile)

Project Description:

Frontier Revenue Recognition Project has been initiated to design and implement new revenue recognition processes as required to become compliant with the new revenue recognition standard. End to End data migration and validation from source (DPI) and target application (ARRE). Analize the Billing structures.

Created the Release Plan, Implementation plan, testing strategy document and Statement of Work that helped in reducing scope creep and helped proper engagement with external vendors and teams.

As a Scrum Master, facilitate all Scrum ceremonies like Sprint planning, Daily stand up, Sprint review session, Sprint Retrospectives.

Facilitated backlog refinement sessions with focus on delivery of prioritized requirements.

Facilitated preparation and readiness for ART events including PI Planning, System Demo and Inspect and Adapt.

Represent the team daily at the Scrum of Scrums meeting to report impediments for escalation.

As Scrum Master built a forum that helps the team coordinate with other teams on the Agile Release Train (ART)

As a team facilitator continuously try to improve performance in the areas of quality, predictability, flow, and velocity that helps the team to focus on the goal of PI Objectives.

Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction..

As a Servant leader, successfully Manage multiple modules and releases, facilitating collaboration between various vendors and cross functional teams, with both on-site and off-shore resources.

Led the release planning with multiple teams and resolved conflicts and guides the team(s) toward the right balance on trade-offs for business requirements and dependency between the teams.

Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.

Mentored and motivated team to adopt CI/CD process and as a result team start releasing small increments to staging environment that helps getting quick feedback from pilot clients before product gets released to market.

Led the discussion to have minimum viable product. This helped business to focus on the Core Value Proposition.Provided support to Product owner during Product Backlog management techniques also during finalizing/manage the Product backlog.

Provide support and helps the Scrum team and stackholders understand and enact Scrum and empirical product development.

Communicated the progress to senior management thru 'Burndown Charts'. Monitored the Quality thru metrics and mentored team thru the project management processes.

Project Name : BMS, Production Validation

Client : AT&T Inc, USA

Domain : Telecom

Team Size : 15

Duration : April 2016 – Sept 2017

Role : Scrum Master

Project Description:

In support of AT&T’s strategy to managing various Layer2 and Layer3 products (AVPN, MIS, BVIOP, IPTF, Ethernet etc) is to ensure application is configured and functioning correctly in production environment before end user start using the application.

Work closely with Business Lead during Blueprint stage, also involved during preparation of AS-IS Phase (including QADB Preparation, Configuration of BBP to SAP).

Utilized Agile Scrum practices to help the team increase their velocity by 20 % within the first year on Agile adoption.

Coached and empowered teams to self-organize and grow cross-functionally.

Faciliated Release Plan, Sprint Planning, Sprint Reviews, System Demo, Retrospective meetings, and Backlog refinements.

Facilitated preparation and readiness for ART events including PI Planning, System Demo and Inspect and Adapt.

Built a forum that helps the team coordinate with other teams on the ART.

Faclilitated Daily Scrums/Standups, removed team impediments to allow the team to deliver the spirnt goals and incremental shippable products. Utilized in-house (TDP) and JIRA tools to track monitor and report progress of sprints and overall products (burndown charts)

Lead the retrospective sessions with team in every Sprint and used feedbacks from these sessions as process improvement that helped team in increased performance and productivity.

Removed obstacle for the team by escalating an issue to Release Engineers resulting in early delivery of customer issue solution. Customer provided positive feedback.

Collaborated with members of the product, Business, and technical Teams to develop and maintain product Backlogs.

Performs capacity planning and infrastructure right sizing considering the resource utilization trends

Managed Web apps enhancements and defects for the network statistics/logs collection and analysis (requirements, estimation, prioritization, development, testing and implementations).

Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices that helps in team productivity.

Monitor closing on Cloud migration, managing customer information in AWS Cloud as a strategic member and work closly with AWS Solution Architect team.

Provided extensive support during the Production migration and warranty period and resolve issues as quick possible.

Project Name : VZ3, Conversion

Client : Frontier Communications, USA

Domain : Telecom

Team Size : 11

Duration : Aug 2015 – Mar 2016

Role : Scrum Master

Data Conversion Validation Analyst involved in Network Inventory migration project.

Designated Scrum Master for Network Inventory Data Conversion.

Accomplished delivering small and medium scale projects within aligned timelines, scope, quality and cost.

Faclilitated Scrum ceremonies like Sprint planning, Daily stand up, Sprint refinement session, show and tell session, System Demo, retrospectives for lesson learnt, Scrum of Scrum).

Responsible to prepare Definition of Ready (DoR) and Definition of Done (DOD) for scrum team for better understanding of user stories.

Supported the product owner to come up with set of stories for better understanding for estimate and development. Also worked with them on Artifacts Such as Product Backlog, Spring Backlog, Sprint Burndown, and Release Burndown.

Managed DW enhancements and defects for the network statistics/logs collection and analysis (requirements, estimation, prioritization, development, testing and implementations).

Lead the retrospective sessions with team in every Sprint and mantained feedbacks from these sessions as process improvement that helped team in increased performance and productivity.

Track and communicate team velocity and sprint/release progress.

Led the Continous Integration/Continous Deployment initiative in team that helped in reducing QA efforts.

Collaborate with development teams to plan project sprints, facilitates Sprint Planning meetings.

Instrumental in setting up engagement portal and manage engagement requests within the team.

Improve Agile Maturity from Improvising to Matured status.

Coordinated with customers & stakeholders to gather requirements and manage expectations.

Project Name : Ethernet Network Infrastructure

Client : AT&T Inc, CA USA

Domain : Telecom

Duration : May 2006 – Aug 2015

Role : Scrum Master/Project Manager

Project Description:

Involved in several release of AT&T commerial products like ADSL, IPAG Releases with various Modules and product designs. (EMT, ASE, EMUX, FBS, Multi-UNI NTE, Multi NNI, MPA, Direct LEC, OPT-E-WAN, ASE, EMC, Multi-GE, ETTCS, PPCOS etc.)

Primary Responsibilities:

Handled a variety of Agile Scrum and waterfall projects right from pre-initiation phase to post implementation phase and ensured proper hand off to the production support team.

Coached/Mentored a cross functional team of 12 resources to deliver quality products which led to over $3.5M in revenue for the year of 2010/2011.

Managed all Scrum activities which include leading scrum ceremonies (Sprint planning, Daily stand up, Sprint refinement session, show and tell session, System Demo, retrospectives for lesson learnt, Scrum of Scrum).

Responsible for delivering small and medium scale projects within aligned timelines, scope, quality and cost.

Faclilitated team and cross-team Retrospectives to build good working relationships with the agile teams.

Oversees all development activities at the program level and the individual project level.

Successfully managed multiple projects and releases, facilitating collaboration between various vendors and cross functional teams, with both on-site and off-shore resources.

Supported team by removing impediments and external interferences.

Analyze the design of the entire Architectural Framework for several releases of Ethernet products.

Working with technical team to see an opportunity for taking initiatives that will improve the current architecture and implement technical upgrades in current technology stack. Facilitating these action items by taking them as Technical debt stories in Sprint.

Collaborated with management teams to deliver assigned programs – Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process.

Developed and initiated internal processes to improve program delivery within specific timeframes

Pro-actively analyze current processes, practices and suggest/ drive improvements.

Coordinating with the different application teams for any kind of issue escalation, data setup

Prepare and provide the knowledge transfer deck to the test team during the planing phase of the project.

Documenting, implementing, monitoring, and enforcing all processes and procedures as per the organization standard.

Project Name : UCR, Covansys India

Domain : Banking

Duration : August 2002 – May 2006

Role : Project Lead

Primary Responsibilities: Involved in several releases of QA Phases

Reviewed Business Requirement Documents and the Functional specifications

Analyzed the Business Requirements Specification, System Requirements Specification and User Interface Specification documents

Created Test plan, Test Design and responsible for implementation of Test cases as Automated Test Scripts

Developed test cases to perform Manual and Automated testing on the application.

Designed detailed test cases based on design documents, UI wire frames and test specifications.

Developed test scripts on application using QTP to perform regression and functional testing.

Inserted GUI checkpoints, Database Checkpoints, Text checkpoints and Bitmap checkpoints in QTP using VB Script.

Automated and validated Frontend screens related to deferent types of Policies, Coverages, Ratings, Forms, Billing related screens etc with QTP

Performed data driven testing and validated the test results.

Worked with Oracle for testing database integrity using TOAD tool.

Reported bugs using online error tracking system that was developed in Test Director.



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