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Manager Sales

San Antonio, Texas, United States
May 27, 2018

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Reginald Richmond

Police Officer - Fort Bend County Sheriff Office

Houston, TX 77025


Operation Manager /Project Manager Federal Emergency Management Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Operations Manager

Witt O'Brien's - Washington, DC

August 2016 to Present

Supervised Debri monitors

Worked with Contractors

Measured trucks for certification

Setup Debri monitor sites(DMS)

I.T for Debri Pro

Lead over 200 workers

Project Management Methodologies

Merger and Acquisitions

Part of Strategic team in Program Management Office Excellent Communication skills

Proficiency in MS Tools like Excel, PPT and MS Project Good Team player

Committed and work in global model of onsite - offshore Provide documentation of debris removal quantities by street, route, and date. This documentation shall be in an Excel format or other formats utilizing a FEMA approved Automated Debris Management System (ADMS) including providing their own tablets or other similar electronic type devices; Completed and submit to PC and/or any additional governmental agency all documentation that is required for CalRecycle to receive the maximum reimbursement for all covered debris removal and related costs; Watched and advised the debris cleanup crew’s activities if any health and safety or environmental control controls and/or activities (i.e. controlling dust, water run-off of burnash, etc.) should be addressed during the cleanup operation;

Filled out and submitted daily activity logs per property documenting Contractor labor staff and hours, equipment used, trucks that hauled materials from the property, disposal and/or recycling sites materials taken to, and other activities occurring under their watch throughout the day Certified in Fema 100,200,700,800, 326,26,910

Provide Data Analysis

Ran Excel spreadsheets and Debri Pro

Police Officer

Fort Bend County Sheriff Office - Richmond, TX

June 2009 to Present

* Discipline/Case Manager 2000 cases

* Disciplined leader with the proven ability to remain calm and deliver results in high-pressure situations

* Excel at solving problems independently while incorporating sound advice from peers and superiors

* Exceptional written and verbal communication skills; trustworthy in handling sensitive information

* Capacity to assist diverse populations with compassion, patience, and understanding

* Adept at guiding, influencing, and empowering others to maintain law and order

* Skilled at resolving conflicts and diffusing hostility amidst adversity

* Enthusiasm for working with the community to create preventive solutions

* Demonstrated ability to use discretion wisely and make positive impressions within the community

* Skilled in Special Investigations and C.I.T Training

* Skilled in Investigating PREA assessments and case loads Special Response Team trainer and Lead team leader Human Resource Supervisor

US Army - Ellington Field, TX

September 2003 to September 2011

* Job Coached/Training Non-Commissioned Officer/Supervisor

* Supervised a team of eight clerical personnel in support of 7,000 employees

* Planned and carried out policies relating to all phases of personnel activity

* Kept record of insurance coverage, pension plan and personnel transactions, such as hires, promotions, transfers and termination

* Prepared reports and recommended procedures to reduce absenteeism and turnover

* Wrote, designed and produced Standard Operating Procedures of Human Resources functions streamlining efficiency

* Amended the existing drug policy reducing the processing time required by approximately 50%

* Oversaw personnel hiring and terminations; ensured accuracy of database and managed systems access

* Revised process of end-of -career documentation which involved three separate proofread reviews to ensure accuracy.

Store Manager /Market Manager

CVS Pharmacy - Houston, TX

March 2003 to September 2005

* Functioned as a Store Manager in a 100 million plus location, always as one of the top three volume stores in the Houston-Metro District

* Exceeded yearly budget sales with margin expectations exceeded in all

* Reduced shrink from an initial 2.98% to sales to 1.7% to sales in FY 2004

* Direct responsibility for 9 Departments with $40-$60 million in annual sales

* Corresponding scheduling and P/R accountability

* Maintain all departments at or above budgeted sales goals

* Responsible for overall supervision, training, mentoring, and appraisal /review of all management and associates

* Maintained appropriate stock levels to support sales and maximize margin utilizing buyer, vendor, and systematic assets

* Direct/ ensure integrity of all merchandising functions including ad sets, resets, planograms, signing and display standards

* Conceptualized and employed an innovative plan, with input from the management team, after completion of the SWOT analysis

* Designed, developed and implemented three and five year plans, including a plan to revisit at mid-year and annually for adjustments and changes

Project Manager/Store Manager

Jewel-Osco - Chicago, IL

April 2000 to March 2003

* Managed a minimum of 92 employees at each store, carrying primary Profit and Loss responsibilities

* Built exceptional morale by modeling customer service with employees: creating relationship by learning first and last names of all 92 employees, walking through store greeting each employee every morning, listing, coaching, problem-solving

* Retail Merchandising and display

* Leadership, training, and team building

* Greatly surpassed quotas by generating $20M in merchandise sales

* Drove all efforts to maintain the highest level of merchandising standards

* Oversaw the budget process through optimal staffing while keeping salary cost below profit plan guidelines

* Facilitated weekly strategic and tactical meetings with management team to plan and brainstorm on activities, sets, marketing, and upcoming deadlines to maximize results and reduce non-productive exercises. Education

B.S in Criminal Justice Administration

University of Phoenix - Houston, TX

2011 to 2013

Certification in Law Enforcement

HCC Police Academy - Houston, TX

2005 to 2006

B.A in Sociology

Illinois State University - Normal, IL

1998 to 2000

A.A.S in Liberal Arts

Lincoln College - Normal, IL

1993 to 1998


Military (10+ years), Law Enforcement (10+ years), Management (10+ years), Microsoft Office suites, Excel spreadsheets, Cobal, Debri pro (10+ years), Human Resource recruiting and retention (10+ years), Management, Project, Operation (10+ years), Policy Development (10+ years), Police Instructor (5 years), Data Entry, Data Anaylst

(10+ years), Business Analysis (10+ years), Business Analysis (10+ years), Billing (10+ years), Excel (10+ years), Risk Management (10+ years), Database Management (10+ years), Strategic Planning (10+ years), Consulting (10+ years), Conflict Resolution (10+ years), Data Mining (10+ years) Military Service

Branch: Army

Service Country: United States

Rank: SSG


Soldier of the Year

September 2005

Won Soldier of the Year for being and outstanding soldier. Numerous commander coins and awards. Nominated in 2012 for Deputy of the month.


Tcloese, CDL A,Twic, Basic Plus, Fema 100,200,700,800,326,26,910 NCCER, OSHA 10, 30, Basic Construction Safety

Army Inspector Certification

September 2007 to Present

Inspecting all inventory

Human Resource investigations

All government allegations

Arbitration and Mediation Certification

July 2014 to Present

Mediatating family court cases and veteran court cases

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