Edwin Shealy
Charleston, SC **407
***********@*****.***
OBJECTIVE
Motivated customer service specialist with over 14 years retail experience in a fast paced, team based enviroment seeks postion within a stable, company with growth and longetivity. STRENGTHS
Customer service professional skilled in training staff and establishing rapport with clients. Exceptional communication and computer capabilities. Extensive experience operating reach truck,slip truck, order picker, and electric pallet jack.
*Trusted Key Hold
*Shipping and Receiving
*Strong client relations
*Creative problem solver
*Inventory Management
*Quick Learner
*Familiarity with DOT regulations
*Strong knowledge of OSHA regulations
EXPERIENCE
Electrical Euipment Company, 7269 B Cross Park Rd, North Charleston, SC 29418 Inside Sales Rep, 5/2017 Present
Sold electrical supplies to customers. Shipping and Receiving. Unloaded and loaded freight. Provided quotes to customers and outside sales representantives. Operated forklift. cycle counts. Put up and rotated stock. Proficient in SXE and word excel. Knowledgable in Eaton and Siemens products. Fire safety. OSHA safety and regualtions.
Cregger Company (Spherion Staffing), 4115 Dorchester Rd, North Charleston, SC 29405 Counter Sales Rep, 1/2017 4/2017
Sold HVAC supplies to contractors and customers. Shipping and Receiving. Operated forklift. Loaded and unloaded freight. Cycle counts. Deliveries. Kept warehouse clean. Kept track of serial numbers on HVAC system. Assisted outside sales reps.
East Coast Bedding, INC, 436 Industrial Road Summerville, SC 29483 ( Trace Staffing Service ) Production/Forklift, 2/2016 10/2016
Shipping and receiving of orders.Stocking warehouse. Working on production line Ensured efficient operation for receiving imports, stock allocations, inventory controls, order picking and packing, and all aspects of shipping customer orders on a timely and cost effective basis. Ensured quality control standards were maintained. Ensured compliance with DOT regulations. Promoted safety awareness and a professional working environment. Received orders and prepared merchandise for shipping. Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity. Ability to forecast supply and materials requirements accurately. Inventoried merchandise and maintained records. Maintained neat and orderly stockroom. Operated forklift, and physically loaded and unloaded freight. Operated forklift, electric pallet jack, and other bulk material transportation devices.Worked with the machine operators on the production line
Graybar Electric Compamy, 745 Sunset Blvd. West Columbia, SC 29169 Counter Sales/Warehouse, 05/2001 08/2015
Achieved consistently high client satisfaction ratings. Excellent rapport building, presentation, and closing skills. Maintained orderly store appearance. Worked directly with customers assisting in sales, resolving problems and ensuring maintenance of productive customer relations. Ensured efficient operation for receiving imports, stock allocations, inventory controls, order picking and packing, and all aspects of shipping customer orders on a timely and cost effective basis. Ensured quality control standards were maintained. Ensured compliance with DOT regulations. Ensured timely shipments to customers according to their specifications. Coordinated returns with freight carriers. Received orders and prepared merchandise for shipping. Prioritized workflow and established effective freight scheduling. Promoted safety awareness and a professional working environment. Provided on site troubleshooting and monitored customer concerns. Scheduled deliveries. Designed, developed, and implemented forklift training according to OSHA standards. Completed physical inventories and cycle audits. Increased the amount of on time receipts and deliveries. Certified material handling equipment instructor. Analyzed and improved departmental operations resulting in increased productivity. Developed and implemented a warehouse safety program. Participated in all aspects of warehouse duties including stocking, pulling orders, and packaging. Maintained stock levels for finished and raw materials. Maintained records on damaged goods and returns. Inventoried merchandise and maintained records. Maintained neat and orderly stockroom. Operated forklift, and physically loaded and unloaded freight. Operated forklift, electric pallet jack, and other bulk material transportation devices. Organized loading and unloading equipment expediting freight movement. Managed shipping and receiving including warehousing and inventory control. Supervised loading of supplies for multiple customers into correct sequence and truck. Cleaned and maintained the warehouse in compliance with OSHA safety standards. Worked with the Inside Sales Representative and the Outside Sales Representatives. I received Technical training at Schneider Electric ( Square D ) Hopkins, SC 29061 S.C Department Of Mental Health 2414 Bull Street Columbia, SC 29201 Supply Specialist 3 Supervisor 01/1985 05/2001
Supervised employees. Ensured efficient operation for receiving imports, stock allocations, inventory controls, order picking and packing, and all aspects of shipping customer orders on a timely and cost effective basis. Developed staffing plans, work schedules, budgets, and time lines. Evaluated, established goals, and set performance standards. Ensured timely shipments to customers according to their specifications. Ensured quality control standards were maintained. Ensured compliance with DOT regulations. Established basic computerized tracking procedures. Coordinated transportation requirements for road movements. Reported information through formal and informal methods. Implemented a vendor partnering program. Coordinated the implementation and integration of multiple operations support systems. Created, implemented, and managed production programs. Coordinated returns with freight carriers. Coordinated machinery maintenance schedules and building facilities team. Conducted daily cycle counts and investigated inventory discrepancies and vendor receipt errors. Communicated with staff in all departments and at all levels. Attended training courses to reinforce quality control procedures. Analyzed and improved departmental operations resulting in increased productivity. Maintained monthly computerized inventory reconciliation. Notified vendors of non conformances. Organized loading and unloading equipment expediting freight movement. Managed warehouse and fleet operations. Introduced a company wide attendance policy for employees. Planned strategies to reduce costs, improve quality, and meet future requirements. Initiated a vendor analysis program. Worked with suppliers to improve quality and reduce defects. Skilled in customer and employee communications. Trained and monitored performance and accuracy of quality control staff. Experienced in all phases of shipping, receiving, and inventory control. Experienced in operating various forklifts. Experienced in project budgeting and cost containment.Ordered, Issued, Stocked Automotive Parts for the Automotive Technicians for the fleet of vehicles ( 150 vehicles ) that SCDMH was responsible for. I was responsible for making sure the Pharmacy, Supply Points, and the Mental Health Centers had the supplies they needed to take care of the Patients. I was responsible for making sure that the two Engineering Supply Points had the materials they needed to ensure the Maintenance Technicians had the materials they needed to do the necessary remodels, new constructon and repairs at the hospital
Glassmaster Boat Company 120 Glassmaster Road Lexington, SC 29072 Supervisor, 1/1983 1/1985
Supervised employees. Generated system audit reports, error and accident reports, and laboratory record review audits. Ensured quality control standards were maintained. Ensured quality through testing raw materials and in process samples. Ensured raw product weights matched production specifications. Ensured timely shipments to customers according to their specifications. Established an assessment program to identify defect prone modules and processes. Evaluated, established goals, and set performance standards. Ensured compliance of process controls at machining and assembly areas. Developed staffing plans, work schedules, budgets, and time lines. Reported information through formal and informal methods. Responsible for all aspects of operations on the outbound shift. Coordinated commercial carriers for movement of goods. Promoted safety awareness and a professional working environment. Received orders and prepared merchandise for shipping. Responsible for schedules, meeting deadlines, budgets, and producing quality work. Skilled in all aspects of warehousing and inventory control. Skilled at organizing complex projects, defining project priorities, and delegating tasks. Processed all freight claims for the warehouse. Controlled purchasing and inventory levels. Analyzed and improved departmental operations. Controlled costs by encouraging higher employee performance, setting stringent goals, and developing detailed expense forecasting procedures. Anticipated and ordered all shipping and production supplies. Maintained material master records, forecasts, consumption averages, and material profile analyses. Planned, coordinated, and directed a quality control program designed to ensure production of products that consistently meet established standards. Solved problems in a professional and concerne EDUCATION
Midlands Techincal College, 1260 Lexington Drive, West Columbia, SC 29170 Automotive Collision Repair Graduated 06/1981
GPA: 4.0