LaTisha Waddell
**** ****** **** **********, ** 40213
Phone: 502-***-****
***********@*****.***
PROFESSIONAL SUMMARY
Dedicated and focused secretary who excels at prioritizing, completing multiple tasks simultaneously. Specialize in administrative support to program staff. Committed to delivering high quality results with little supervision. Energetic, organized and professional. Ability to maintain confidentiality, follow directions and apply proper policies, procedures and guidelines. Self-motivated, goal oriented team player with strong interpersonal skills and sales aptitude.
AREAS OF EXPERTISE
Microsoft Office proficiency Time management and KronosBusiness writing Professional and matureQuickBooks expert Strong problem solverSelf-directed Resourceful
WORK EXPERIENCE
Program Support Coordinator, 03/2014 to CurrentNeuroRestorative Kentucky -- Louisville, KY Drafted meeting’s agenda supplied advance materials and executed follow-up for meetings and conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Addresses customer questions and concerns by phone and in person; files disputes or refers to appropriate internal resources for resolution as appropriate. Submit invoices and pay different invoices with personal business credit card. Maintain consumer checkbooks and corresponding receipts, reconcile bank statements, generate individual monthly financial reports, provide an accounting of funds to the legal guardian or individual on a quarterly basis, and protect individuals’ money from misuse by others. Write assessments as needed, document training for new employees and at new employeeorientation, clerical duties and Payroll. Provides timely attention and response to information sent by various funding sources; DHS, Housing Authority, Social Security, etc. Performs other job related duties or special projects as assigned.
Administrative Assistant, 07/2005 to 04/2013Care of Angels -- Louisville, KY Created PowerPoint presentation used for business development. Posted open positions on company and social media websites. Created weekly and monthly reports and presentations, clerical duties, Payroll, and Accounts Payable and Receivable. Managed the day-to-day calendar for the company. Proactively seeks ways to develop and expand customer relationships through marketing displays, call programs, and other prospecting techniques.
Secretary, 01/2013 to 01/2014United States Census Bureau -- Jeffersonville, IN Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Received and screened a high volume of internal and external communications, including email and post. Properly routed agreements, contracts and invoices through the signature process. Call Center setting.
EDUCATION
Decker College -- Medical Assisting, 2004 -- Louisville, KY