. Ritika Bahal
Mobile Number:-956*******/702*******
Mail Id: -***************@*****.***
OBJECTIVE
To achieve a challenging position, utilizing my abilities developed through my experienced, education with an opportunity for career growth based on my merits and to promote the growth of organisation.
BRIEF SYNOPSIS
PGDBM with specialisation in Marketing and HR whereas experience in overall 2 Years 4 Months in Sales and Marketing, Business Development, Operations Management and Client Relationship Management. Currently associated with Reliance Communication as Retail Area Manager. Fair understanding in increasing Sales Revenue, Developing Profitability and Productive business relationship, building an extensive client base, and market development.
ORGANISATIONAL SCAN
Key Deliverables:
Sales: - Taking Care of the sales with focus on achieving predefined sales target and growth across western zone. Forecasting and planning monthly & quarterly sales target and executing them in given time frame.
Business Development: - Executing the long term business directions of the zone to ensure maximum profitability in line with organisational objective.
Operations: - Managing activities, finalization of deals for smooth execution of sales and order processing.
Relationship Management: - Managing customer centric operation and ensuring satisfaction by achieving delivery timelines and service quality norms.
NOTEABLE ATTAINMENTS
Successfully achieved the sales target from the western zone with overall 40% of zonal sale.
Has been awarded strike force for best store ET in M&G 2015.
Has been awarded as a pillar of strength for Retail Function for Goa Zone 2015.
Awarded as Rank 1st in M&G in Vijeta Contest for Aurangabad Cidco Retail Store.
Best Awarded for Excellence Customer Experience at Goa.
Second Topper from Nagpur University in MBA-15.
Senior Training and Placement Coordinator.
ROLES AND RESOPNSIBLITIES
Achieve sales target for all products.
Ensure and monitor quality of acquisition through store.
Deliver revenue targets for the store.
Increase revenue per footfall by aiding customer purchase decision.
Achieve Profitability targets for the store.
Minimize Losses from pilferage(wastage) and shrinkage(unidentified losses)
Manage Churn and achieve customer satisfaction for walk-in customer.
Ensure adherence to store process in terms of documentation and system
Ensure others Operations feasibility.
CAREER COUNTER
Designation: - Retail Area Manager at Reliance Communication.
: - senior-Ex Store Manager at Vodafone Cellular Ltd.
: - Trainee at All India Reporters.
KEY STRENGTH
Territory Growth Management.
Strategic Market Planning.
Recruiting and Staff Initiatives.
Team Leadership, Coaching and Mentoring.
Responsible for Arranging the Training Session for Team.
EXPERIENCE
Retail Area Manager at Reliance Communication (6 Months)
Senior-Ex Store Manager at Vodafone Cellular Ltd (1Year 8 Months)
Summer Internship at All India Reporters (45 Days)
Internship at Big Bazaar (1 Month)
TECHNICAL QUALIFICATION
Advanced Knowledge of MS-CIT
Course on Computer Concept
EDUCATIONAL QUALIFICATION
EDUCATION
SCHOOL/COLLEGE
BOARD /UNIVERSITY
YEAR OF PASSING
SSC
Adarsh Vidya Mandir
State Board
2008
HSC
C.B.Adarsh Vidya Mandir
State Board
2010
Graduation
Kamla Nehru Mahavidylaya
RTMNU University
2013
Post-Graduation
Datta Megha Institute of Management and Studies
RTMNU University
2015
CARRER SUMMARY
Dedicated Manager with a strong work ethic and ability to lasting client Relationship.
Experienced in Operations Management, Sales, Budget Development, Staffing & Cost Control.
Well- Experience in managing different Channels.
Achieved Ever Highest Net Post-paid from Territory.
Adept at Communicating Effectively with Customers, Vendors and Staff.
Able to Motivate Employees to Perform at their Maximum Potential.
Responsible For Retail and Corporate Business.
Responsible for Business Profitability.
Building Better Relationship with excellent customer experience.
PERSONAL DETAILS
Name: - RITIKA BAHAL
Permanent Address: - Plot No.25 Hanuman Nagar Nagpur
Date of Birth: - 04-08-1992
Gender:-Female
Nationality:-Indian
Marital Status: - Single
Language Known:-English, Hindi, Marathi and Punjabi.
I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief.