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Manager Office

Location:
San Juan Bautista, California, 95045, United States
Posted:
May 28, 2018

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Resume:

KARLA PATTERSON

408-***-**** ● ac5m9l@r.postjobfree.com ● www.linkedin.com/in/karla-patterson-3236a81/

Summary of Qualifications

Constantly find ways to streamline operations ● Jump at opportunities to improve building/employee satisfaction

● Team player with strong organizational skills and a keen ability for multi-tasking. Intensely detailed oriented, highly self- motivated with a strong work ethic, and the ability to interact and work seamlessly across all functional levels.

● Excel at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency, customer satisfaction and the bottom line.

● Highly adaptable at managing a variety of job functions in a complex start up, non-profit or corporate environment. Key Skills

Experience

Office & Facilities Manager 02/15-Present

Udacity - Mountain View, CA

Manage all facilities for education start up in both Mountain View, Los Altos and San Francisco locations.

• Manage Office Administrators in Mountain View and San Francisco

• Liaison between property managers and company

• Respond and manage facilities tickets in Jira system

• Manage construction projects, moves, adds and changes

• Budget tracking and approvals. Create new vendors in Concur and NetSuite

• Special event management. Including holiday/office parties, happy hours, summer bbq’s, Bring your child to work day. Run donation drives such as food, gift and pet

• Respond to HVAC, electrical, plumbing or other infrastructure issues

• Furniture procurement and/or disposal

• Develop and manage emergency response plan

Operations Manager 01/14–09/14

Homeless Services Center - Santa Cruz, CA

Hands on management to keep all facilities running smoothly and safely. Including family shelter, kitchen/cafeteria, shelter restroom/shower/laundry facility, recuperative care center, single onsite housing

• Supervise Custodian and Maintenance tech

• Plan day to day interactions with contractors, architects, suppliers, vendors, participants, volunteers, movers and local government agencies for the successful implementation of concurring construction/capital improvement projects. Purchase equipment, furniture and supplies for organization

• HR management. Collaborate with staff and vendors to create, implement and manage policies and procedures

• Assessing, evaluating and coding all vendor bills for payment

• Evaluation and maintenance of all insurance needs - from company liability to employee benefits

• Work closely with IT contractor to manage the server, all computers, phones and related equipment for the Organization

● Office & Facilities Management

● Teambuilding & Supervision

● Troubleshooting/Repairs

● Policy & Procedure Creation

● Sense of Humor

● Adds/Moves/Changes

● Notary Public

● Budget Creation & Tracking

● Impeccable Customer Service

● Able to Maintain Confidentiality

● Building TI’s/Closures

● Meeting & Event Planning

● Vendor Management

● Expense Reduction

● OSHA Compliance

Small Business Owner 09/12–09/13

City Farmz - Campbell, CA

• Develop, design, open and run Urban Farm retail business. Acquire and manage distributors

• Maintain all A/P, A/R, taxes, inventory, trouble shooting, sales, marketing, advertising, insurance, lease administration, city or county issues

• Manage website design, marketing and all social media for store

• Develop and manage onsite classes for customers

• Deal with any and all customer or building issues, complaints or problems Facilities Supervisor 05/08–09/12

Synopsys - Mountain View, CA

• Manage U.S. & Canadian office service vendors including food services, janitorial, landscape, beverage and vending, reprographics, office supplies, plants and all related budgets and metrics

• Responsible for $5 million yearly budget, including creation, forecasting, RFP’s and management review

• Manage opening, closing and consolidation of sites, M&A’s, building acquisitions, turnovers and TI’s

• Project planning, design & execution

• Track and submit cross charges between Facilities and other departments

• Monitor and report on departmental budget, submitting purchase and contract requisitions, validate and submit invoices. Run budget reports, forecasting monthly/quarterly/annual status, report GL level status to Facilities Manager

• Coordinate charitable sales and donations of furniture, equipment and office items.

• Problem solving using SAP & Ariba

Office & Facilities Manager 03/04–05/08

Synplicity - Sunnyvale, CA (Acquired by Synopsys)

• Manage building operations for 66,000 square foot corporate headquarters including plumbing, electrical, HVAC, security, janitorial, shipping, business cards and letterhead, furniture acquisition, office and break room supplies. Organize company meetings, parties and events.

• Manage front desk receptionist

• Oversee and supervise internal construction and/or build-out projects

• Manage AP function for all facilities invoices

• Manage all aspects of corporate apartment, travel and cell phone program Office & Facilities Manager 8/02–10/03

Cardica, Inc - Redwood City, CA

• Maintain and facilitate all building services for medical device start-up including phone and voicemail systems, security, HVAC, janitorial, plumbing, electrical, first-aid, reception, mail and break room, office and shipping supplies, cubical reconfiguration and procurement.

• Manage corporate relocation to 80,000 sq. foot facility, manage all facilities related move projects & issues

• Support Executives, AP, QA, IT, R&D, HR and Materials departments

• Maintain all NDA’s and MSDS binders

• Plan and organize all company meetings, parties and special events Executive Assistant 03/01-08/02

SeeCommerce - Palo Alto, CA

Supervisor of Facilities Operations 11/98–03/01

Hyperion Solutions - Sunnyvale, CA

EDUCATION

Bachelor of Arts, Sociology San Jose State University, CA. Cum Laude



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