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Customer Service Medical

Location:
Wickliffe, Ohio, 44092, United States
Posted:
May 25, 2018

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Resume:

SUSAN M. BALSITIS

Fairport Harbor, Ohio *****

440-***-**** (cell)

ac5l3j@r.postjobfree.com

CAREER SUMMARY:

Medical Transcriptionist/Secretary/Receptionist. Along with a strong medical background, I have a solid work history in customer service. I have also worked phones scheduling appointments for patients in a hospital setting as well as in an MRI imaging center.

PROFESSIONAL EXPERIENCE

TRANSFER EXPRESS, 7650 Tyler Blvd., Mentor, Oh 44060 (3/17 – 3/18)

Dealer Services Specialist, Member of a large team of specialists answering high inbound volume call center.

Day consists of answering calls from our dealers all over the country. Our dealers send in artwork which we place orders for and make custom transfers for t-shirts and various other garments.

TTI FLOORCARE, 7005 Cochran Rd., Glenwillow, Oh 44139 (7/14 – 9/16)

Same description as Everstaff below.

Promoted to Corporate Receptionist/Operator for Dirt Devil, Hoover, and Oreck Vacuums. (7/15-9/16)

EVERSTAFF, 6500 ROCKSIDE RD., 385, Independence, Oh 44131(12/13 – 7/14)

Customer Service in Call Center Environment

Assignment at TTI Floorcare in Glenwillow, Ohio

Member of a large group answering questions and taking orders for Dirt Devil and Hoover customers. Majority of day consists of walking customers through use of their vacuum cleaners, carpet washers, and battery operated units.

THOMAS EMPLOYMENT – Mentor, Ohio 44060 (07/13 – 10/13)

Telemarketing, sales.

A part of a small group of temporary employees making up to 25 to 30 phone calls per hour for various promotions at Work Place Media in Mentor. Consistently making quotas set forth by WPM.

Marc’s – Painesville, Painesville, Ohio 44077 (07/12 – 02/13)

Cashier, Customer Service

During the period of time reflected here, I spent most of 2010 recovering from arm surgery. In 2011, I was in Florida caring for a sick relative. I have also spent most of this gap time helping care for my grandchildren.

ALLIANCE STAFFING SOLUTIONS, 6200 Rocksidewoods Blvd., Independence, Oh 44131-2333 (11/08 - 7/09)

Administrative Medical Secretary, Temporary Position with University Hospitals in Cardiovascular

Department (03/09 - 07/09)

EASTSIDE IMAGING, Willoughby, Ohio (03/2004 – 04/2008)

Medical Transcriptionist/Secretary/Receptionist –

Radiology Transcription – Includes MRI, CT, X-Rays, Ultrasounds, Mammograms, Bone Density studies, and Cardiovascular CT scans. Other than typing reports for Eastside Imaging, we also typed for eight (8) outside facilities.

FAIRVIEW GENERAL HOSPITAL, Cleveland, Ohio (08/2002 – 01/2004)

Medical Secretary/Transcriptionist, Pathology Department

CLEVELAND CLINIC FOUNDATION, Cleveland, Ohio (09/1997 – 03/2002)

Medical Secretary – Neurology Department

Medical Secretary – Neurosurgery Department

Medical Secretary – Managed Care Department

Medical Secretary/Transcriptionist – Radiation/Oncology Department

EDUCATION:

CLEVELAND INSTITUTE OF DENTAL AND MEDICAL ASSISTANTS, Mentor, Ohio (09/1988 – 05/1989)

Executive Medical Secretary, **Graduated with a 98% average.

Mentor High School

*Graduated in 1976

Rev. 12/2017



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