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Customer Service Sales

Levittown, Pennsylvania, United States
May 22, 2018

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Judith Baroli


** ***** **

Levittown Pa 19056

Customer Service Specialist

Calkins/Gatehouse Media

November 1988 - Februrary 2018

Professional Summary

A seasoned professional with experience in the customer service and call center enviroment

Major strengths include telephone etiquette and a professional under pressure. A professional who takes pride in her work and is well organized and dependible.

Professional Experiece

Calkins/Gatehouse Media

8400 Route 13

Levittown Pa 19057


November 1988 - February 2018

One on One with customers via telelphones and emails. Answer all incoming calls and emails to the customer service department. Assisted customers with billing and other issues related to newspapers and digital content.

Resolve customer issues quickly and efficently.

Achieved and exceeded sales goals and service preference requests throuh new customer sales.

Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Processed paymnts and new customer orders.


Northeast HighSchool Philadelphia Pa.


MS Windows, Excellent Communication Skills, Creative Problem Solving, Newzware. Shoretell, Writing Smart Goals.

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