Administrative Assistant Customer Care

Patricia A. Owens

*** ******** ****** *****, *********, KY 40517 859-***-**** ***********@*****.***

Objective

Objective is to be an Asset to an employer with my 40 plus years of experience as an assistant in the professional and corporate arena.

Education

GENERAL EDUCATION 1969 HENRY CLAY HIGH SCHOOL

Major: General

Minor: General

Related coursework: General

ASSOCIATES 1969-1971 LEXINGTON BUSINESS SCHOOL

Major: Business

Minor: Business

Related coursework: Typing, stenography, computer

Skills & Abilities

MANAGEMENT

Managed Work Study Students at UK

SALES

Banking Products to customers

COMMUNICATION

Team Player

Strong Verbal Communication

LEADERSHIP

Team Leadership, conflict resolution, and team liaison

Experience

CLIENT RELATIONSHIP REPRESENTIVE PNC BANK NOVEMBER 1990-DECEMBER 2016

Assisted Senior Vice President of the Business Banking Department along with 9 Business Bankers. Customer care with loans and processes. Processed loans from application to booking. Team Liaison for bank branches and business banking officers.

ADMINISTRATIVE ASSISTANT UNIVERSITY OF KENTUCKY JULY 1978-NOVEMBER 1990

Administrative Assistant in UK Art Museum for Director

Assistant to Honors Program Director

Assistant to Appalachian Program Director

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