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Customer Service Care

Location:
Muscat, Muscat Governorate, Oman
Salary:
300 kwd
Posted:
May 24, 2018

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Resume:

TABREJ MUSTAFA MAHADIK

EMail:ac5k8d@r.postjobfree.com (Contact) +968********

OBJECTIVE:

Looking for challenging and rewarding role in Travel & Tourism Industry, within an ambitious and vibrant team that will enable me to make an effective contribution to the business.

PROFILE SUMMARY:

I am a well presented, sales driven and experienced travel agent with over 4years experience in the travel and tourism industry. Experienced in providing excellent customer care and ensuring the best travel and accommodation are provided for customers, including corporate.

I am confident and outgoing, able to build good relations with customers and proven to help as much as possible by arranging tailor made holiday/travel packages for short and long haul destinations. As a self-starting person, I am highly motivated and able to exceed targets and enjoy the challenge of working in under pressure. Working experience on systems such as Galileo,SABRE,AMADEUS

WORK EXPERIENCE:

Asfiya Holidays, India as Travel Consultant from July-2013 to october-2014.

Grand Muscat Tours and Travels in Oman as Counter staff from November-2014 to Till Date.

PROFFESSIONAL QUALIFICATION:

•Completed Diploma In ( International Airlines And Travel Management from INDIA INTERNATIONAL TRADE CENTRE(IITC)IATA

•Diploma In Computer Management

•Appeared IATA/UFTAA Exam in March 2010

•English Type Writing @ 30 W.P.M.

•MS Office-Word,Excel,Power point.

•Valid Indian driving license

Trainings Attended with INDIA INTERNATIONAL TRADE CENTRE

•Training attended for Galileo Basic CRS. (IITC.)

•Training attended for Sabre CRS .

•Training attended for Amadeus CRS

EDUCATIONAL QUALIFICATION:

•(H.S.C.)

•(S.S.C.)

JOB RESPONSIBILITIES:

Responsible for the accurate booking of all travel and accommodation.

Dealing with enquiries both over the phone and face to face.

Researching other rates and discounts within the travel industry to maintain competitive rates and deals.

Accurately recording information on company database and regular reporting back to management.

Booking VIP travel reservations.

Responsible for working in a successful team, creating imaginative marketing and promotional material.

Providing a personal customer service, making every customer feel special.

Achieved results, from browsing for best suited destinations to confirmation and booking, being part of the customers dream holiday which is extremely rewarding.

Worked with customers to create an exciting travel itinerary, tailor made to what the customer specified.

PERSONAL DETAILS:

Date of Birth : 23-April-1986

Nationality : Indian

Marital Status : Single

Gender : Male

Languages know : English, Arabic, Marathi, Urdu and Hindi.

Passport No : P7131663

Current Address : Al Hail Muscat Oman

Declaration:

I declared that the above particular furnished by me are correct & true to the best of my knowledge & belief.

Place: Muscat Tabrej Mustafa Mahadik



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