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Microsoft Office Manager

Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Salary:
3000
Posted:
May 24, 2018

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Resume:

Kogulabalan S/O Ulaganathan

No **-*B Jalan Cahaya 14,

Taman Cahaya,68000 Ampang,

Selangor.

H/P No: 016-*******

Email : ac5k86@r.postjobfree.com

PERSONAL PARTICULARS

Name : Kogulabalan S/O Ulaganathan

Gender :Male

I/C No : 850***-**-****

Date Of Birth : 15 April 1985

Marital Status : Single

Nationality : Malaysia

Race : Indian

Religion : Hindu

Health :Excellent

Language Spoken : English, Bahasa Malaysia & Tamil

Language Written : English, Bahasa Malaysia & Tamil

CAREER OBJECTIVE

“ To be part of growing team and provide best service ”

SKILLS

Microsoft office & internet : Advanced

Administration work : Advanced

Letter writing : Advanced

Typing : Advanced

.

EDUCATIONAL BACKGROUND

Highest education

Year : 2002

Result Achieved : Sijil Pelajaran Malaysia (SPM-PASS)

Year :2005

Result Achieved : Sijil Tinggi Pelajaran Malaysia (STPM-4 Principals)

CURRUCULUM ACTIVITIES

Tamil Society Secretary

Cadet Police

Club members of SLAD-skim lencana anti dadah (ANTI-DRUG)

EMPLOYMENT HISTORY

Name of Company : VISI LA security

Department : ADMIN

Designation : Admin Officer

Date Joined : 3 Jan 2017 - 28th Feb 2018 (Contract)

Job Description : Prepare regular reports on expenses and office budgets

Maintain and update company databases

: Organize a filing system for important and confidential `

company documents

: Answer queries by employees and clients

: Distribute and store correspondence (e.g. letters, emails and

packages)

: Prepare reports and presentations with statistical data, as

assigned

Name of Company : CIMB BANK(CARD CENTRE)-(I-CIMB SDN BHD)

Department : Unsecured Collection Centre

Designation : Officer – Collection

Date Joined : 1 July 2009 - 30 Dec 2016

Job Description : (2 month due-)-Negotiate with customer & convince customer to

make payment to regulate their Credit card.

Effective follow up on promise to pay customer

Issue (LOD) letter of demand to refuse to pay customer.

: During on accounts in 30days queue, persuade customer to settle

arrears. Ensure individual and team target are met.

: Monitor delinquent credit card through telephone calls and other

mode of communication to remind customer of payment.

: Attend to walk in/ on call customers’ inquiries, resolve

Customer’s complaint and direct negotiation with customers on

Restructuring of repayment scheme(FRS/RBS).

: Preparing instruction to commence legal actions for delinquent

accounts / send reminder letter for payments.

: Exercising discretionary authority in accordance to prescribed

guideline and ensure compliance of internal procedures, Bank

Negara’s guidelines and regulations, ISO 9001:2000

Standards and ECM guidelines.

: Undertake any other duties which may assign by management

from time to time.

STRENGHTS

Able to work well with team members and set a very high standard of achievements.

Have a good interpersonal skills and time management.

Can work with minimum supervision.

Good working knowledge in Microsoft Office (Excel, Word, Power Point).

Can handle a small group.

PREFERENCE

Possess Own Transport: Yes

Last Drawn Salary : RM 3 000.00

Expected Salary : RM 3 200.00

REFERENCE

Name : Mr.Sharma

Company : VISI LA security

Position : Business Development Manager

No Tel (M/P) : 016-*******

Name : Nurul Afifah bt Baharin

Company : CIMB BANK

Position : Assistant Vice President

Department : Credit Control-Cards

Unsecured Collection Centre

Consumer Credit Operations

No Tel (M/P) : 012-*******

(B/P) : 03-20364591

Name : Fauzana Bt Din

Company : CIMB BANK

Position : Assistant Manager

Department : Credit Control-Cards

Unsecured Collection Centre

Consumer Credit Operations

No Tel (M/P) : 019-*******

(B/P) : 03-21732638



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