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Desktop Support Active Directory

Bengaluru, Karnataka, India
May 22, 2018

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Naveen Kumar.R

System admin

Phone 901-***-****


To obtain a challenge position with career growth opportunities in the area of electronics, and computer science, and to be associated with a progressive organization that gives me scope to exhibit and enhance my knowledge and skills. With the well versed with system admin roles. Experience 2016-11 – present Desktop Support Engineer

Progressive Infotech Pvt Ltd

● installing and configuring and maintaining all windows and MAC versions OS.

● Assembling, hardware up gradation troubleshooting

● Windows and MAC maintenance, dual booting, upgrade & update the windows

● MS outlook configuration, backup,restore & troubleshooting with MAC and windows

● Disk Management, partitions

● Supporting and Troubleshooting MAC OS and mac applications.

● Adding MAC to domain and managing MAC machines profiles.

● Antivirus, patches update & virus protection

● Scanner and printer’s configuration & troubleshooting

● troubleshooting of hardware and O/S

● working with AD, TCP/IP, DNS, DHCP concepts

● Working with Firewall concepts.

● Knowledge of working with VPN

● Data Backup and Restore, sharing folder, sharing device & Printer.

● AD management with MAC environment and managing DHCP and DNS.

● OS and antivirus Patches & Updates with productivity improvement including MAC environment.

● MAC expert and knowledge on Linux.

● All types of windows, Linux, mac operating system installation and configurations support.

● Worked as a system administrator and part of server team and MAC desktop support.

● Managing AD and group policy’s PAN over India including MAC environment.

● Configuring and working with DC and working with AD, domains and workgroup for different location

● Managing understanding with group polices and security, sharing and their polices with MAC.

● Completely responsible for MAC managing, configuration and troubleshooting for all location.

● Installing and configuring and maintain all application software for Macintosh

● Manage Macintosh environment at Air watch/Casper.

● Researched new application for the Macintosh environment.

● Test all new software application for the Macintosh computers.

● Make and push packages for approved software for the Macintosh computers

● Run maintenance on Macintosh computers. Using Apple Remote Desktop

● Run software scans on Macintosh computers for unapproved software.

● Gathered quote from vendors and researched for new vendors.

● Order Macintosh equipment and other equipment for Mac environment. 2015-06 – 2016-07 Desktop Support Engineer

Texport Oversys Pvt Ltd

● installing and configuring and maintain all application software

● installing and configuring and maintaining all windows versions Operating systems.

● configuring and maintain mails like outlook, outlook express.

● Knowledge working with AD, DNS, DHCP.

● Knowledge of working with VPN.

● Wireless access point solutions and troubleshooting day by day user.

● Technical issue, working with OTRS ticketing system.

● Install and configuring of antivirus MacAfee.

2014-03 – 2015-05 Customer Support Executive

Intarvo Technologies

Education 2009 – 2013 Bachelors of Science []

Govt Science College, Chitradurga

2007 – 2009 Intermediate PUC Science

Vidya Pre-University College, Tumkur

2007 High School

Assumption High School, Hiriyur

Skills Operating Systems, windows 2000, XP 2003 server, vista and windows 7/8/10. & MAC, Good knowledge in System Centre Operations Manager. Thorough knowledge in Windows 2000/2003/2008 networking environment Fully proficient at LAN, WAN, and Wireless building, cable installation and testing Extensive knowledge in Microsoft Windows Platforms (9.x, NT, 2000, 2003, 2008, Exchange Server, Active Directory

Exchange Server 2003, 2007

Configuration and Managing of Servers and Workstations and MAC machines. In-depth knowledge in Microsoft Windows 2000, 2003 & 2008 Active Directory Extensive knowledge in Computer Hardware Extensive knowledge in Symantec Backup

Exec Good troubleshooting skills

Now Leaning System Center Data Protection Manager


● Basic computers with internet concept from SNS networks.

● MS-office concepts from SNS networks.

● A+ and N+ from SNS networks.

Personal Memorable _ Name – Naveen Kumar

Father name – Rama Naik

Mother name – Sharada Bai

Date of Birth – 17/04/1992

Languages Known – Kannada, English, Hindi

Hiriyur Taluk, Chitradurga District, Karnataka

Naveen Kumar. R

Email –

Phone - 901-***-****

Contact this candidate