Management

Location:

Chicago, IL

Posted:

May 22, 2018

Contact this candidate

Resume:

Kem H. Chong

*** **** **** ******, ***. ***

Chicago, IL 60616-2261.

Cellular: +1-312-***-****

E-mail: ********@*****.***

Nationality: USA

Languages: English, Chinese (Cantonese, Mandarin), Malay (Malaysia, Indonesia)

Senior Executive Management

Marketing & Business Development ~ Global Management

● Accomplished Executive with domestic and international experience in operations, P&L oversight, multichannel product distribution, and marketing involving both start-up and growth organizations.

● Innovative and results-driven leader focused on achieving exceptional results in highly competitive environments that demand continuous improvement.

● High-integrity, energetic leader known for ability to envision and create successful outcomes in basic complex situations.

● Talent for proactively identifying and resolving problems – controlling costs, maximizing productivity, delivering multi-million dollar profit increases, and improving customer service to meet ever changing needs in the industry.

● Build solid track record of success leading start-ups, turnarounds and rapidly growing companies.

● Solid education and technical background, able to provide recommendation that create new products and revenue streams.

● High-level negotiation skills. Competent at leading a negotiation.

● A collaborative partner who is capable of, and willing to work with peers and leadership to foster an organization with World Class standard operating practices, cost measures and reporting systems.

● Strategic planning/thinking skills, coupled with analytical and execution skills.

● Demonstrated ability to interface with top executive and senior level management, both internally and externally.

CORE COMPETENCIES

Vision and Leadership

P&L Management

Financial Management

Operations Management

Risk Management

Growth and Expansion

Requirements Planning

Technology Development

Product Development

Tactical Market Planning

Global Strategic Alliances

Management Development

Budget / Sales Forecasting

Good Listener and Diplomatic

Professional Experience

October 2012 – Present

CHONG Capital Group, LLC, Chicago, Illinois 60604.

Position: President

● Conceptualize and implement strategic vision and oversee company direction.

● Developed and implemented innovative business concept to address under-served niche market, and integrated new model with existing business.

● Direct all aspects of the strategy, growth and expansion of brokerage services in the retail investor market segments.

● Envisioned and implemented operational and marketing strategies.

● Developed annual business plan, including the setting of sales, staffing and expense objectives.

November 2005 – September 2012

Peregrine Financial Group, Inc. (PFGBEST)

Location: Chicago, Illinois 60606 and Shanghai, China

Before bankruptcy, PFGBEST was the second-largest non-clearing U.S. FCM, with customers, affiliates and brokerage offices in more than 80 countries.

Position: Director of Asian Division / Chief Representative of China

● Developed and implemented innovative business concept to address under-served niche market, and integrated new model with existing business.

● Ensured sophisticated management tools are in place to develop and control all aspects of operations including financial/accounting, P&L, sales/marketing, business development, HR, standards and QA, contracts/legal, and others.

● Developed and instituted programs that maintain the high moment of the company's continuous improvement philosophy.

● Developed programs that enable the company to stay well informed regarding state-of-the-art equipment and techniques, competitive position and other operations oriented activities to ensure the company maintains its technological leadership position.

● Business management and strategy: Designed long-term client corporate strategies, provided strategic advice on day-to-day management issues, and improved project management techniques.

● Responsible for directing all aspects of the strategy, growth and Asian-Pacific region expansion of Futures and Forex brokerage services in the institutional investor market and retail investor market segments.

● Developed and implemented strategic marketing plans, establish marketing and sales objectives, and prepare company-wide budget and sales forecasts.

Key Achievements:

● Established the BESTDirect Australia Pty Ltd in June 2012.

● Established the PFGBEST Shanghai Representative Office in late 2006.

● Designed and developed the BESTDirect™ Web, a multi-lingual online trading system.

● Led the marketing and implementation of new products in China that met industry-wide challenges and propelled significant organizational growth.

● Opened new marketing channels and established strategic alliances in Asia.

● Effectively led international project teams to proven results across multiple lines of business, geographic borders, time zones, and cultures.

● Captured extraordinary market share and revenue results leading to a successful and growing venture in China.

September 2001 – November 2005

Refco, Chicago, Illinois 60608.

Position: Director, Asian Trade Center

● Maintained an in-control, compliant department environment and for the overall effectiveness of department operations. This includes responsibility for the department's compliance processes, expenses and sales planning and overall department operations.

● Implemented prompt action to resolve administrative emergencies, such as last-minute budget changes, urgent maintenance or repair of equipment, and staffing shortages.

● Prepared and maintained operating records and reports for management.

● Envisioned and implemented operational and marketing strategies.

● Developed annual business plan, including the setting of sales, staffing and expense objectives.

● Monitored and analyzed the business plan and overall department profitability.

● Trained, supervised and evaluated staff, enabling them to improve skills and active work objectives.

● Improved personnel accountability by redefining responsibility for essential functions.

● Conducted management meeting on department performance and develops strategies to achieve maximum growth and profitability.

● Ensured service levels are being met and escalate issues as needed.

● Monitored for proper sales practices and investigates improprieties.

January 1995 – September 2001

Lind-Waldock, Chicago, Illinois 60608.

Lind-Waldock was one of the best-known and well-respected futures brokers in the industry.

Position: Director, Asian Trade Center

● Implemented prompt action to resolve administrative emergencies, such as last minute budget changes, urgent maintenance or repair of equipment, and staffing shortages.