Learning and Development Manager, Specialist

ERIC HEGDAHL

917-***-**** ****@*******.***. LinkedIn: /erichegdahl

EXPERIENCE

Career Development Coach, Freelance January 2017 - Present Elevating talent by identifying professional development opportunities and structuring individualized plans to re-skill and up-skill. Sales & Orders - Bethpage, NY. August 2017 - May 2018 Management Software for Google Shopping to help retailers manage and optimize their Google Shopping Campaigns in ecommerce paid search advertising Learning & Development Trainer

• Identified training needs through job analysis and management consultation

• Designed and developed training based on both business needs and tailored to departments and specific individuals

• Coordinated with development team to train staff on new feature rollouts. General Assembly – New York, NY September 2015 – August 2017 Instructor, Coach - Providing learning strategy and implementation support for both in-class and virtual classroom instruction. Lead the continuous development of remote online content and delivery.

• Lead virtual student sessions and crafted learning strategies for both in-class and online students across multiple disciplines based on adult learning theories.

• Partnered with sister campuses to localize coaching content for instruction.

• Created custom eLearning course material tailored to student needs using real world scenarios and interactive situation simulations. Freelance Trainer, Consultant – New York, NY

April 2009 – September 2015

Provided strategic business and marketing direction and training to develop business processes and web-based platforms that manage packaging preproduction specification, approval and project life cycles. Delivered training programs that enhanced data sharing and communication between all partners in the supply chain. Worked virtually and in real-time, with internal creative, marketing, package design and engineering groups, external vendors and suppliers. Adstream – New York, NY September 2011 – October 2014 Business Development & Software Rollout Training

HAVAS Worldwide – New York, NY August 2010 – September 2011 Director, Premedia Operations

Parsons – The New School for Design January 2009 – January 2010 Part Time Faculty

PUCD2031 - Instructor, lecturer on product lifecycle design New York City College of Technology January 2006 – January 2010 Adjunct Lecturer

GRA4732, GRA4712 - Instructor, lecturer for courses in graphic arts technologies and advertising production management

Diadeis New York – New York, NY November 2006 – April 2009 Marketing Technology Officer

Fuel Digital Inc. – New York, NY March 2002 – November 2006 VP Technology, Premedia Operations Manager

SKILLS

Soft Skills

Empathetic

Relationship Development

Project Management

Research Specialist

Customer Advocate

Entrepreneurial Spirit

Instructional Design Models

SAM, Action Mapping, ADDIE

Educational Technologies

Adobe Connect, Blackboard

Software

Adobe Photoshop

Adobe InDesign

Adobe Illustrator

Adobe Acrobat

Adobe Audition

Adobe PremierePro

CMS Tools

Hubspot, Salesforce

EDUCATION

MBA, Technology Management

New York Institute of Technology

BS, Visual Communications

Northeastern University

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