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Medical Front Desk

Salisbury, North Carolina, United States
May 21, 2018

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Clerical Customer and Personal


Mathematics Quality Control Analysis

English Language Administration and


Management of Personnel


Jun 2016-Oct 2017

Salisbury, NC

May 2014-Jun 2016

Salisbury, NC

MaryAnn Alexander

Professional Summary

Accomplished and energetic with a solid history of achievement in [Type Medical Field of Work]. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include [Medical front desk 1],Insurance 2] and [Mefical Assistant 3].



Medical Office Manager

First Care Medical Clinic- Salisbury

Opening/Closing Office

Manager cash flow daily

Acquire, distribute and store supplies.

Conduct classes to teach procedures to staff.

Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Set goals and deadlines for the department.

Prepare and review operational reports and schedules to ensure accuracy and efficiency.

Medical Assistance

First Care Medical Clinic- Salisbury

Record patients' medical history, vital statistics, or information such as test results in medical records.

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Authorize drug refills and provide prescription information to pharmacies.

512 Plymouth Avenue, Salisbury, NC 28144

Ph: 704-***-****

Feb 2001-Nov 2010

Salisbury, NC

Clean and sterilize instruments and dispose of contaminated supplies. Prepare and administer medications as directed by a physician. Show patients to examination rooms and prepare them for the physician.

Explain treatment procedures, medications, diets, or physicians' instructions to patients.

Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

Perform routine laboratory tests and sample analyses. Contact medical facilities or departments to schedule patients for tests or admission.

Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Schedule appointments for patients.

Greet and log in patients arriving at office or clinic. Inventory and order medical, lab, or office supplies or equipment. Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

Medical Front Desk

Novant Health Neurology & Sleep - Rowan

Answer telephones and direct calls to appropriate staff. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

Complete insurance or other claim forms.

Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

Receive and route messages or documents, such as laboratory results, to appropriate staff.

Transmit correspondence or medical records by mail, e-mail, or fax. Maintain medical records, technical library, or correspondence files. Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

Arrange hospital admissions for patients.

May 2002

Salisbury, NC

Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.


Certificate in Medical Office Administration

Rowan-Cabarrus Community College

GPA 3.9.

Dean's List Honoree, 3 semesters.

Volunteer, American Red Cross .

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