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Customer Service Microsoft Office

Tallahassee, Florida, United States
May 19, 2018

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Ackshun Chambers

Tallahassee, FL - 407-***-****

Authorized to work in the US for any employer


Loan Specialist

One Loan Place - Tallahassee, FL -

December 2017 to Present

Ability to multi-task and handle high call volume

Strong computer skills

Educate clients about their current financial situation and provide them with the tools that are available to improve their credit standing

Assist clients through the system and make recommendations based on their unique needs and goals Choice Counseling Specialist

Automated Health Systems - Tallahassee, FL -

January 2017 to May 2017

Screen patients that are in-house and are designated self - pay for state, county and/ or Federal eligibility assistance programs

Maintain confidentiality of account information at all times Access information for the patient account representatives as needed providing customers with Answer inbound calls providing with information regarding benefit plans for dental and health Customer Service Representative

General Dynamics - Lynn Haven, FL -

September 2015 to December 2016

Provide knowledgeable responses to telephone inquiries in a scripted which the representatives must read verbatim to provide general and basic claim specifics information. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. The reps must be ready and available to take both Medicare and Marketplace calls; as business needs dictate; on short notice.

Assist callers with filling out online application and submitting it electronically to plan provider for processing complete and basics call logs that are related to the phone inquiries. Custodian/Janitor

Liberty County School Board - Bristol, FL -

July 2014 to August 2015

Spot cleaning as needed, temperature checks, minor repairs, office cleaning, utility rooms cleaning, and bathrooms all throughout the day

Food Service Worker

Liberty County School Board - Bristol, FL -

June 2013 to July 2014

Prepare nutritional meals

Responsible for sanitized equipment that was properly stored Handle monetary transactions for students as well as staff that purchased meals daily with extreme care Legal Secretary

Law Office of Aisha Chaney - Tallahassee, FL -

August 2012 to March 2013

Typing correspondence and legal paperwork

Recording meetings, scheduling, coordinating and confirming court dates, and appointments. Filing, faxing documents, creating a profile for each case, answering multi line phones, and running errands Customer Care Specialist

Affiliated Computer Services/Xerox - Tallahassee, FL - October 2008 to August 2012

Respond to telephone inquiries and complaints using standard scripts and procedures Gather information, research/ resolve inquiries and log customer calls Prepare standard reports to track workload

Answer a number of telephone calls within a timely manner EDUCATION


Tallahassee Community College - Tallahassee, FL

August 2003 to May 2005

Some College


Fax, Microsoft Office, Data Entry, Upload and Scan documents, Type 35 wpm (10+ years)

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