Mary Ann Perdue

949-***-****

ac5ij7@r.postjobfree.com

SUMMARY

A results-oriented business and IT project management professional recognized for crossing organizational, cultural, and technical boundaries to build, test, and implement process and software solutions with internal and external clients at Fortune 500 companies. Core competencies include:

Project Planning, Monitoring, Executing

Team Builder

Innovative Business Process and IT Solutions

Vendor Relations

Crisis and Client Management

Strategic Prioritization

Communication & Relationship building

Customer Driven and Metrics Focused

Extensive Healthcare Knowledge/Experience

Strong Analytical Skills

SDLC & Project Management experience

Waterfall, Agile, and hybrid methodologies

TECHNICAL SKILLS

Word, Excel, PowerPoint, SharePoint, Outlook, Visio, Clarity, Rally, NICE, IVR (software upgrades, Business changes), People Soft, ERP

EDI, B2B, Claims, Accounts Receivable, Billing, Clinical systems, ICD-10

KEY ACCOMPLISHMENTS

3.9 million in projects delivered successfully in 2016.

10 year proven track record in Project Management.

Successful Cross application project management with teams from over 20 company segments.

PROFESSIONAL EXPERIENCE

United Health Group, (United Healthcare / Optum) – Cypress, CA 2006 – 2017

Project Manager

Effectively maintained relationships to work collaboratively with vendors and Business customers and drive projects to successful deployment within planned time frame and within budget.

Provided guidance to troubleshoot and resolve issues/problems on projects throughout project life cycle.

Facilitated weekly project status meetings, distributing communications, managing documentation, and ensuring focus on action items delivery.

Managed agile projects as Scrum Master

Ensured that all impacted areas are identified for project and appropriate resources are engaged.

Develop and maintain detailed project plans, including resource assignments and dependencies.

Collect, analyze and maintain financial forecast information.

Review and ensure that all project deliverables are in compliance with applicable standards and regulations (e.g., SOX, security, HIPAA).

Review and ensure that all project deliverables and success criteria are identified.

Monitor and control project risks.

Obtain customer approval/sign off for documentation releases.

Create and maintain projects in project management software.

Managed and reported status on projects weekly.

Project Highlights

Managed ICD-10 project from initiation to deployment over a three year time period. The purpose of the project was to evaluate fields for inpatient and outpatient billing formats (including interfaces) for potential changes for regulatory compliance. It included more than 20 applications.

Managed third party vendor claim editing software upgrades, working with the Business and IT Clinical teams to determine software customizations and acting as liaison with the vendor to resolve software issues during testing.

Worked with a vendor with limited time and resources. In order to minimize IT project hours and accommodate the vendor team, Took charge in organizing one weekly meeting in which all aspects of the project could be discussed within one time frame.

This process improvement saved close to $1K weekly for a project totaling $ 24K in 2016.

Agile Training 2016

PMP Training 2016

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