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Management Customer Service

Fort Lauderdale, Florida, United States
May 18, 2018

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** **** ***** ****, **** Lauderdale, FL 33308 (C) 561-***-****

professional summary

Hardworking, adaptable, quick learner and highly motivated senior executive management professional, offering over 12 years experience within the areas of Project management and Event marketing


Planning and organization

Project management

Business skills

Event marketing

Tour and concert management

Artists booking and negotiations

Nonprofit management

Luxury and VIP management

Extremely organized

Budgeting and finance

Bilingual Russian

Interpersonal skills

work history

Event Manager Oct 2011 - Apr 2017

Freelance UKRAINE, Kharkiv, Kiev

• Business events planning and holding

• Media events management: press conferences, briefings, interviews.

• Fund-raising

• Marketing strategy and advertising initiatives assistance

• Special and Luxury events management (protocol events, receptions, opening ceremonies with the participation of ambassadors and diplomats, as well as politicians and public figures)

• Charity and non-profit events management

• Annual event-management contract with restaurant network THE FIRST LINE Ukraine-

Owner/President Jul 2007 - Aug 2011

Event and Concert agency GIG UKRAINE, Kharkiv

• General management and planning of the agency

• Сustomer search and contracting

• Political events management (party's congresses, training, work with voters and conduct for voting)

• Event marketing and implementation of marketing strategy with the help of event

• Carrying out in total more than 200 concerts of all-known performers such as Cezaria Evora, Omara Portuondo, Jay Jay Johanson, Brazzaville, Balanescu Quartet, as well as Ukrainian, Georgian and Russian pop stars, jazz performers and classical musicians

• Hosting of VIP zone for 1500 guests during the charity show of Queen + Paul Rodgers, September 12, 2008, Ukraine with the participation of 300.000 spectators.

• The organization of the Ukrainian tour of the Serbian singer Goran Bregovic with Orchestra (120 people of the creative team)

Director Aug 2005 - Aug 2010

Concert Hall CLUB RODDOM UKRAINE, Kharkiv

• Directed staff of 35 personnel and managed budget totaling $200.000 annually

• Establish and maintain high standart of customer service

• Build clientele and create customer base

• Sell Room Memberships and maintain monthly sales goal

• Hires, trains and schedules employees

• Promote and establish "rental" events in the venue

• Coordinate day of events activities and matters (seating procedures, guest relations, problem solving etc.)

• Work closely with subcontractors and third-party vendors, as well as with governmental departments

• Artists booking and contracting

• Concerts and Special events planning


High School Diploma: 1997

First Kharkiv school Ukraine, Kharkiv

Master of Law: Jurisprudence 2002

National Law Academy of Ukraine Ukraine, Kharkiv

Certificate: Music business and Entertainment industry management 2006

RMA Business school Russian Federation, Moscow

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