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Customer Service Sales

Location:
Chennai, Tamil Nadu, India
Salary:
20k to 25k
Posted:
May 20, 2018

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Resume:

RESUME

Objective

To work as an Airline Reservation and Ticketing Agent for a large hotel or airport transport concessionaire

Skills

Excellent command of geography, time zones and nationalities.

Average organizational and computational skills

Excellent verbal communication and interpersonal skills to face customers.

Interested in Learning New things

Experience

MARCH 2012 - OCTOBER 2013

Worked as a Travels Booking/Customer Service & Sales Representative

ONE STOP TOURS & TRAVELS

CHENNAI – INDIA.

Insurance Agent in ING Vysya Bank – 2012

Office Admin in hotel Leo 2011.

Responsibilities:

Selling Airline Tickets

Reissuing Tickets when tickets are changed (date, times, schedule changes)

Assigning seats when they have not been restricted to gate assignment only Refunds

Resolving customer issues in regards to their tickets and if unable to resolve, directing customers to a Customer Service Representative.

EDUCATIONAL QUALIFICATION

Secondary School Certificate (2005 – March)

70 % Aggregate

Vidyodaya – Nellore

Andhra Pradesh – India

High school Certification (2008 may)

Krishna Chaitanya College

Nellore – Andhra Pradesh – India.

DIPLOMA IN TRAVEL AND TOURISM :(IATA)

TRADE WINGS INSTITUTE

CHENNAI – INDIA (JAN – 2012)

Key Role

Booking Hotel Rooms by convincing them on the rooms Available & Sale

Maintaining the sale targets.

Arranging Tours and Travels to all the Customers staying at the hotel.

Maintaining Invoices and Payment tracks for all the travel bookings.

Working on the schedules of the Co – Staff for Shift Basis

Arranging Vehicles & Drivers for all the Customers Travel Booking

Call are the given data Approximately 150 Calls everyday

Convert all the calls in to good number of Prospects

Follow up all the prospects and close the sales and move on with another data.

Maintain the Caller report and update the sales report and report to the immediate supervisor on a daily basis on the sales.

Interpersonal Skills - Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.

Flexible -- Willing to try new things and am interested in improving efficiency on assigned tasks

Personal Details:

Name : Imtiaz Shaik Mohammed Abdul.

Father Name : Rehman shaik Mohammed.

Nationality : Indian

Visa Status : Employment valid (2yrs).

Contact Number : 055-*******.

Email id : ac5i65@r.postjobfree.com

Address : bur Dubai.

References : Upon on Request



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