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Office Assistant Customer Service

Location:
Louisville, Kentucky, United States
Salary:
35,000
Posted:
May 17, 2018

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ALICIA HERMAN

EDUCATION:

Ballard High School - Louisville, KY

University of Louisville - Louisville, KY

Computer Programming – Classes Attended

CERTIFICATIONS AND QUALIFICATIONS:

** **y = 9813 KSPH / 100% Accuracy

Typing = 47 WPM / 100% Accuracy

Strong Computer Skills

HIPAA knowledge

Work well under pressure

Work well with a team

Excellent customer service skills

Enthusiastic and quick learner

PROFESSIONAL EXPERIENCE:

JP Morgan Chase (Staffing Assignment) - Louisville, KY Feb 2018 – Present

Data Entry Associate (Seasonal)

Enter Tax payment information into IRS database

Alpha Numeric

Open mail and send to correct departments

RX Crossroads (Staffing Assignment) - Louisville, KY Dec 2017 – Jan 2018

Case Manager (Seasonal)

Contact Health Insurance Companies to verify 2018 benefits

Prescription Prior Authorizations / Insurance Verifications

Sent information to be faxed to Doctors office

Louisville Metro Police Records Department - Louisville, KY Feb 2005 – Sept 2013

Records Department Processing Tech & Office Assistant

Worked with Officers and Sergeants complete electronic reports correctly.

Corrected or returned electronic reports to Officers for more information

Entered paper arrest and attached them to the correct report

Entered accident reports into the Kentucky State Police computer

Entered Payroll, ordered supplies, set up appointments

Set up work manuals for the Records Department

CLINICAL/LABORATORY EXPERIENCE:

ATA COLLEGE - Louisville, KY May 2014

Phlebotomist Externship @ Norton Medical Associates – 120 hours

ASCP Certification (ASCP #51548)

AHA CPR Certified

LabCorp - Louisville, KY Aug 2017 – Oct 2017

Norton's Women’s and Children’s Hospital - Louisville, KY Jul 2017 – Aug 2017

Central State Hospital - Louisville, KY Feb 2016 – Jul 2017

Catholic Health Initiatives - Louisville, KY Feb 2015 – Oct 2015

MEDLABS – Louisville, KY Nov 2014 – Jan 2015

American Red Cross, Louisville, KY Jun 2014 – Oct 2014



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