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Office Data Entry

Riverdale Park, Maryland, United States
May 17, 2018

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Madge Williams

Clerical Office Support

Riverdale, MD 20737 - 240-***-****

To bring to your organization enthusiasm, dedication, responsibility and good work ethic, combined with a desire to utilize my skills obtained through experiences. In addition to my personal strengths, I am flexible, extremely organized, set goals and meet deadlines independently. I look forward to working with your organization so that I can invest my skills and take pride in the work accomplished. Willing to relocate: Anywhere

Authorized to work in the US for any employer


Clerical Office Support

Westat Research Corporation - Rockville, MD - June 2008 to July 2013

• Processed incoming surveys from a variety of studies and projects.

• Verified accuracy and data on the surveys using the Teleform process to include: receiving, prepping, scanning, verifying and correcting where needed.

• Created and maintained classified filing system and electronic files. Maintained, extracted, and utilized program data from a variety of source materials to include but not limited to reports, automated systems, regulatory guidelines, and administrative sources.

• Duplicated, collated, and scanned documents.

• Maintained project database to include but not limited to data entry.

• Prepared shipments for outgoing survey mail outs and sort incoming mail

• Prepared money that was received from surveys was prepared for the accounting department.

• Exercised sound judgment in planning, scheduling and carrying out required assignments with no supervision.

• Established and maintained effective working relationships with others both internally and externally. Office Clerk

J. Richard Lilly MD - Hyattsville, MD - March 2006 to November 2006

• Prepared checks, money orders and cash for billing department.

• Maintained and created charts for patient's medical records.

• Filed patient's records and provided periodic inventory of all files.

• Routinely answered telephone inquiries from internal and external callers

• Performed data entry for workers compensations.

• Verified addresses and prepared billings for mail out.

• Established and maintained effective working relationships with others both internally and externally Clerical Specialist

Prince George's Hospital - Cheverly, MD - August 2006 to August 2006

• Maintained the office filing system and filed patient's medical records.

• Updated electronic as well as manually, patient medical charts and records

• Answered telephone inquiries from external and internal callers and routed calls to appropriate office staff and doctors.

• Greeted patients when they enter into hospital, asking for the purpose of the visit and directing patients to the proper place to go.

• Coordinated insurance billing for patients.

• Provided customer service at the front desk.

• Provided administrative support to the office to include: faxing and routine office duties as assigned.

• Established and maintained effective working relationships with others both internally and externally. Administrative Assistant

Wolpoff & Abramson LLP - Rockville, MD - September 1998 to April 2005

• Provided admin support and data entry for the Production Department.

• Assisted in the training of new legal aide clerks.

• Prepared legal documents and forms for the Paralegal Department and for court cases.

• Inputted data for wage attachments.

• Reissued and prepare new documents suit.

• Fax, scanning and copying legal documents.


Office of the General Counsel - Washington, DC - August 1998 to August 1998


• Provided secretarial duties for the General Counsel.

• Filing legal documents.

• Typing and data entry.

• Answered telephone inquiries from external and internal callers and routed calls to appropriate office staff. File Clerk

Samuel Alleyne - College Park, MD - January 1997 to November 1997

• Created new chart to record patient's information and add new records to be filed.

• Gather medical documents to be filed in patient charts according to guidelines such as chronological, alphabetical, numerical order

• Stored information in the computer records program as an ongoing patient record for patients.

• Gathered information from patients upon patients' arrival by having them fill out forms.

• Managed doctor's calendars and scheduled patients for upcoming medical appointments and follow-ups.

• Received patient payments, recorded them in a database and provided receipts to patients.

• Liaison between doctors and patients and between doctors and pharmacy.

• Answered patients inquires both verbally as well as over the telephone

• Sorted and routed incoming and outgoing mail to the respective doctor.

• Performed general office duties such as typing, operated office machines, to include photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

• Performed period inventory and inspections of files and materials in accordance to the office maintenance guidelines.


Hyattsville Elementary School Library

Crescent Nursing Home


Diploma in Office Computer Applications

Certificate for Grammar for Business Professionals Member in the President Club in TESST School of Technology Certificate for Perfect Attendance

List of References

Robert Hourigan (Supervisor)

Wolpoff & Abramson LLP

Phone: 240-***-****

Peggy Stead (Supervisor)


Phone: 240-***-****

Claudiana Taylor (Personal)

Phone: 301-***-****


Prince George's Community College

March 2003 to Present

TESST College of Technology

January 1998 to July 1998

St. Ann's Modern College

September 1971 to July 1974


• Knowledge of Microsoft Word

• Knowledge of Operating System (Windows 98, Windows 2000)

• Ability to operate multiple office equipment (Fax machine, Copier, Scanner)

• Ability to interact and communicate with internal and external customers

• Ability to work in a fast paced environment with the ability to think quickly

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