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Sales Customer Service

Location:
Birmingham, Alabama, United States
Posted:
May 17, 2018

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Resume:

**** ******** *****

Birmingham, AL *****

Phone 205-***-**** (home)

917-***-**** (cell)

E-mail ac5hwf@r.postjobfree.com

Ronda Watson

Objective

Seeking position utilizing my purchasing, marketing, and executive administrative expertise.

Summary of Skills

Experienced in meeting deadlines by anticipating internal and external stakeholder needs; trained in Lean Management; proficient in - SAP, Cincom, Impressa, Haystock, Fedlog, ILS, DLA (DOD), Microsoft Word, Excel, and PowerPoint.

Over ten years of Purchasing experience – implemented JIT; negotiated LTA; developed alternative sourcing; monitored inventory consumption by creating Purchase Order Due Date Reports and comparing said reports to Receiving Reports; processed third party and overseas orders (as well as general purchase orders).

Three years as Procurement Card Administrator (E-Commerce) – reviewed, approved, and audited the American Express purchases of over 125 employees.

Knowledge of Federal Restrictions/Requirements (ISO, Certificates of Compliance and OSHA) – ensured all ISO, insurance certification, and certificates were obtained for purchased inventory.

Ten years’ experience as an Executive Secretary and Management Analyst.

Education

May 2006 Jefferson State Community College Birmingham, AL

Associate in Applied Science in Marketing

Professional experience

10/10/16 – 2/15/17 Ventura Foods Birmingham, AL

Buyer

Created purchase orders using JIT. Tracked inventory levels for 21 lines to support schedule and WIP.

Met daily with plant personnel to ensure inventory availability for any changes to production schedule.

Work daily with vendors to pushed/pulled orders as needed.

1/27/15-3/7/16 Hubbell Power Systems Leeds, AL

RMA Administrator

* Created policies and procedures for all returned merchandise.

Tracked and expedited the life cycle for all returned items.

* Increased productivity by: Improving warehouse layout; scheduling engineers; working with

Production and Customer Service Departments; and acting as liaison between Engineering

Production.

* Created Customer Final Report.

8/14 - 12/15/14 Manpower Employment Agency Birmingham, AL

Administrative/Office Worker

7/15/13 - 06/01/14 Shaffer Sports Birmingham, AL

Purchasing & Inventory Clerk

* Analyzed inventory quantities ensuring existing/scheduled inventory met scheduled production.

* Solicited and awarded bids to the lowest acceptable bidder.

* Created and maintained inventory count sheets in SAP making adjustments as needed.

* Prepared purchase orders.

* Created and maintained Vendor Master data in SAP.

10/16/09 – 1/15/11 Alabama Aircraft Industries Birmingham, AL

Buyer

Developed aviation and aeronautical quotes through the Defense Logistics Agency (DLA), Fedlog, Haystack and ILS for Boeing and Lockheed Martin aircrafts carriers.

Ensured Certificates of Compliance for all purchased inventory minimized duplicate orders for spares and parts, and prevented discrepancies which receipts and bill of sales from customer.

Reconciled over $400M in purchase orders and contracts mitigating double accounting and potential erroneous invoicing from exaggerated labor hours to fee for service charges that no work was performed.

Created Purchase Order Expense Reports, training tutorials, and Standard Operating Procedures (SOP’s) to address shortfalls.

Controlled inventory flow by monitoring/comparing Purchase Order Due Date Reports to the Receiving Report and when necessary cleared discrepancies/ averted emergencies and scheduling conflicts.

09/01/06 – 02/18/09 GKN Aerospace Montgomery, AL

Buyer

Buyer for two Aeronautical Programs (Middle River and Pratt & Whitney) with annual sales of 13 million dollars. – by controlling inventory through implementing JIT; LTA, ad coordinating with the Program & Commercial Directors, Sales Order Analyst, and Floor Supervisor the programs reached record sales. Going from -1.3% of profit on sales in 2006 to +25% of profit in 2008.

Primary liaison between Program Managers, vendors, and supporting manufacturers ensuring communications and agreed upon expectations, cost, receipt of deliverables, and accounts payable.

Responsible for the salvaging and refurbishment of titanium spar sets.

Calculate average monthly inventory into annual sales by achieving at least 10 inventory turns.

Oversee inventory control, resource management, and production schedules.

08/15/00 – 11/30/05 U.S. Pipe & Foundry Birmingham, AL

Assistant Buyer/ Procurement Administrator

Served as contract negotiator for copier/fax supply vendors for all U.S. Pipe facilities and employees.

Conducted on-going review and oversight of existing processes and procedures to identify opportunities for improvements in quality and efficiency.

Implemented policies and procedures for the Procurement Card Program (E-Commerce) – provided oversight and monitoring for compliance of employees with an annual expenditure of $2.5 million.

References

Available Upon Request.



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