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Customer Service Administrative Assistant

Location:
Atlanta, Georgia, United States
Posted:
May 17, 2018

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OBJECTIVE

Focused, responsible, and diligent hard worker seeking Accounting, Human Resources, Administrative, and/or Clerical position to shape and cultivate a professional career supporting corporate or government management.

SUMMARY OF SKILLS

Proficient in Microsoft Word, Excel, PowerPoint, and Publisher; Ability to communicated effectively both written and orally; Strong organizational and task management skills; knowledge in PaperSave Workflow; Ability to process mail electronically, Answer and transfer calls from switchboard phone systems; Scheduling meetings; Planning events and travel schedules.

PROFESSIONAL EXPERIENCE

Team Washington, Inc. “Domino’s Pizza”

Administrative Assistant Vienna, VA

May 2013- Present

●Assisted with I-9 and Employee file projects for the Human Resources Department, Scheduling coupon promotions, copy and print jobs, verifying call catchers (MessageOnHold), authenticating information flyers and gathering and compiling research data for specified projects for the Marketing Department, packaging payroll for the Payroll Department, performing print jobs and gathering and compiling research data for specified projects for the Vice President.

●Authenticating various documents for grammatical or spelling errors and other work related information.

●Maintaining a neat and orderly workplace

●Answering different request via phone and in person while providing excellent customer service

●Filing and faxing paperwork

●Scheduling appointments

●Mail Handling using PaperSave Workflow Application

●Performs all functions and operations with strict adherence to company guidelines

Customer Service Representative Georgetown, DC

December 2012 – May 2013

●Operating a cash register and accurately processing monetary transactions

●Provided quality customer service and performing at a work level that exceeds customer expectations

●Answered various requests via phone and in person while providing excellent customer service

●Taking client orders via phone and in person

●Maintained a neat and orderly workplace

Sephora USA

Cashier Clarendon, VA

September 2016 – Present

●Operating a cash register and accurately processing monetary transactions

●Provided quality customer service and performing at a work level that exceeds customer expectations

●Answered various requests via phone and in person while providing excellent customer service

●Taking client orders via phone and in person

●Maintained a neat and orderly workplace

●Performs all functions and operations with strict adherence to company guidelines

BTI Security

Security Officer Rockville, MD

December 2014- September 1, 2015

●Securing sites in various locations in the District of Columbia Area

●Secured premises and personnel by patrolling property

●Permitting entry into assigned facility

●Prevented losses and damage by reporting irregularities

●Informing violators of policy and procedures

●Completed reports by recording information observations, occurrences and surveillance activities

●Maintained environment by monitoring and inspecting buildings, equipment, and access points

●Maintained organization's stability and reputation by complying with legal requirements

●Performed all functions and operations with strict adherence to company guidelines

US Security Associates

Security Officer Baltimore, MD

August 2014 - December 2014

●Securing sites in various locations in the District of Columbia Area

●Secured premises and personnel by patrolling property

●Permitting entry into assigned facility

●Prevented losses and damage by reporting irregularities

●Informing violators of policy and procedures

●Completed reports by recording information observations, occurrences and surveillance activities

●Maintained environment by monitoring and inspecting buildings, equipment, and access points

●Maintained organization's stability and reputation by complying with legal requirements

●Performed all functions and operations with strict adherence to company guidelines.

The Gap Inc. Washington, DC; Bowie, MD; Annapolis, MD

Retail Associate/Seasonal Stock Manager

November 2009- August 2013

●Successfully managed to work various locations of clothing service as necessary for the operation and flow of business

●Operating a cash register and accurately processed monetary transactions

●Provided quality customer service and performing at a work level that exceeds customer expectations

●Completed required records and time sheets on a daily basis

●Maintaining a neat and orderly workplace

●Answering different requests via phone and in person while providing excellent customer service

●Closing a store (Bowie)

●Performed all functions and operations with strict adherence to company guidelines.

Pocket Pooch Hotel Waldorf, MD

Kennel Assistant / Front Desk Associate

June 2008- August 2009

●Caregiver for dogs

●Maintaining a neat and orderly work space

●Answering different request via phone and in person while providing excellent customer service

●Filing and faxing paperwork

●Scheduling appointments

●Performed all functions and operations with strict adherence to company guidelines.

EDUCATION

Bowie State University (Bowie, Maryland)

Major: Accounting

Pursuing Bachelor’s Degree



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