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Active Directory Management

25000 INR
May 17, 2018

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No.*, Lakshmipuram,Thennur,

Trichy Tamil Nadu India

Mobile: 91-822*******, 91-790*******, Whatsapp-+91-822*******

SKYPE :- ramesh.viswanathan8

Career Objective

“I am seeking an opportunity to merge my initiative, enthusiasm and 6+yearsof hands on experience to add value both to the organization and myself. I aim at expanding my horizons and developing skills in the field of IT Support, System engineering,Server Management,Desktop support and to work in a dynamic environment, which provides opportunities for my growth.”

Areas of Interest


Windows Server

DNS Server


Cisco Routers



MS Exchange

IT Support

Asset Management

Active Directory

IT Support

IT Asset Management

server Administration

Cisco switches

Office 365


Technical Support



Technically competent IT Manager with experience in configuring, implementing & maintaining extensive networks using Server & Client end technologies for Windows platform, determined to carve a niche in the domain of IT Infrastructure setup and maintenance.

Possess rigorous experience in assignments entailing setup & smooth functioning of Corporate Networks ensuring uninterrupted operations, currently spearheading as Server Administrator.

Conceptually strong with a pioneering & logical approach to the work with an eye for detail with expertise in overall Project Management including Network/ System Planning & Administration, Server Configuration, Networking & Network Security.

Multitasking credentials with excellent planning, execution, monitoring and resource-balancing skills, as well as the ability to handle multiple tasks in high-pressure environments and under tight deadlines.

Excellent temperament to multi- task and coordinate various activities under high pressure & time constraints and Troubleshoot any hardware, software and network related issues.

Education Credential




BE(Information Technology & Management)

SASTRA University, Thanjavur

60.1 %

Class XII

ER Higher secondary School, Trichy

60 %

Class X

ER Higher secondary School, Trichy

80.6 %

Technical Skills

Operating Systems Windows : 2003/2008/2012 servers, Windows /2000/XP/7/8.1

Linux : Ubuntu 10.4/11servers

Exchange Server : 2007

Protocol : TCP/IP

Web Servers : IIS 5.0 /6.0(Windows), Apache (Windows & Linux), Tomcat (Windows &

Linux),IIS 5.0 & 6.0

FTP Servers : VS FTP, WU-FTP, Cute FTP.

Antivirus :McAfee Antivirus and Norton.

Web Browsers :Netscape 4.7., Internet Explorer 5.0 and 6.0, Mozilla

Application Packages : MS Outlook 2000/2003, MS Outlook Express, Ms Office



Course Name



Certification #


Cisco Certified Network Associate



MCSA(Windows Sever 2012)

Microsoft Certified Solution Associate



Work Experience

Tech India InfowayTrichy-september 2016 to present


Roles &Responsibilities

Monitor the servers using monitoring console and respond to alerts generated from the servers.

Creating Group Policies and implementation as per standard procedures.

Installing, Configuring and Hardening of Windows 2000 / 2003 Servers /2008 servers /2012 servers

Installing, Configuring and Managing AD / DHCP / DNS Services

AD Replication monitoring and regular health checks to be performed.

Level 3 support for high critical business applications.

Handle L2 escalated breakfix and change requests.

RAID Configurations and Disk management utilities tools

Ticket Status Check and Update

Respond to False Positive Alerts

Incident Escalation and Progress Monitoring

Handling Sev1 Incidents reported by automated alerts

Handling Sev2 Incidents reported by automated alerts

Handling Sev3 Incidents reported by automated alerts

Monitoring of DHCP Scopes

Change and Deletion of DHCP scope entries

Management of IP Reservations

Log management and log analysis


Perform timely Patch management as per the Schedule.

Deployment of Monthly MS Fixes / Patches

Controlled Reboot of all systems after patch application

Removal of Patches if issues occur

OS software installation of non mandatory patches and service packs

Change Management

Perform Change Management as per the process.

Change Raising to facilitate incident resolution

Change Raising to facilitate Problem resolution

Change Review and Monitoring

Change Management Reporting

Change Review and Monitoring

Problem Management

Responsible for preparing RCA document for Severity 1 & Severity 2 calls.

Trend analysis of Capacity report

Trend analysis of availability report

Problem Management and RCA

Trend analysis of tickets and recommendation of improvement

Identifying problem areas and finding out ways to reduce that

Plan, install and maintain systems software to ensure a secure and efficient data processing environment.

Identify, troubleshoot and isolate hardware and software related issue.

Manage the Windows server Net backup software installations and configurations.

Conducted security configuration validation and analysis of wintel servers

Provided IT support for monitoring emails and service desk call for wintel platform servers

Administered Terminal Server farms and Print Servers. Directly managed 120 servers

Implemented centralized logging and auditing of Windows Event logs utilizing MS Logparser

Managed VMWARE environments utilizing Virtual Center for non critical applications and DR sessions

Responsible for all day to day Server activities, end user requests, racking of equipment, cabling and labeling, decommissioning of systems, system tracking and documentation and documentation updates.

Troubleshoot server hardware issues such as boot problems, blue screens, raid controller issues, source application performance problems and determine root-cause of hardware resource constraints; remediate issues and engineer global solution to prevent recurrence

Datacenter migration and rack re-stacking effort; gathered requirements for scope of work by using PowerShell scripts to inventory server MAC and SAN WWNs to gather switch connections, using Microsoft Project created overall server infrastructure project plan and worked with different support groups to align work activities into the scheduled maintenance window.

Manage new hire account creation, user terminations, privileges and all other user account modifications.

Acted as liaison for outside vendors during installation, redeployment, repair and/or removal of equipment or services

Provision new servers using HP RDP (Altiris), deploy patches, script automated installations of third party utilities

Health Check of VMs Automation: Developed a script to extract the status of every server of Societe Generale clients on all the ESXi present two data centers and presented it as a web application

HP c7000 Blade servers and asset management: Individually handled iLO and Firmware up-gradation of 706 servers

Server Construction, Maintenance and Decommission (Virtual): Investigated cases of unreachable servers, network failures and backup issues. Participated in Disaster Recovery drills. Individually installed and configured ESXi and clusters to host VMs.

Managed and supported multiple domain Active Directory

Collaborated with global [company name] teams to provide 24x7 live bridge support resolving SEV1/2/3/4 incidents, implementing change tickets, and doing RCA on assigned problems

Observe alerting from multiple monitoring systems and proactively respond to mitigate service affecting issues and minimize downtime, perform routine maintenance on network/server equipment and serve as a third level escalation point for Desktop Engineers.

Made suggestions for changes to Change Management system to improve work-flow while increasing accountability and productivity

Manage projects of various sizes from 2 to 36 servers in an ESXi environment using EMC VMAX/VNX storage. Projects run from build phase to production, which includes building servers using Blade Logic. Servers are built and patched to pass both MSB and Qualys scans to comply with strict security standards. Applications are installed with vendors and tested before turn over to RUN team for continued support.

Experienced working with the Help Desk, End users and other technical groups

Answer technical questions, troubleshoot problems, and guide users to gain productive use of the Remedy ITSM system and integrations

Manage, maintain, and secure all the services provided on Windows based hosting servers.

Maintain a strict confidentiality and discretion when working with passwords or sensitive materials.

Work experience: GBBPR SOFT PRIVATE LIMITED (APRIL 2011-JULY 2016)


Roles &Responsibilities

Manage the Server, HNAS and Net App filer Antivirus Infrastructure (Symantec/Trend).

Responsible for troubleshooting and resolving highly complex issues or incidents involving networking technologies.

Configure, test, maintain and support LAN/WAN networks with heterogeneous devices.

Configuring and troubleshooting Layer2/ Layer3 routers, Terminal servers, Switches, Firewalls & Modems

Maximize network performance by monitoring performance; troubleshooting network problems and outages; collaborating with network architects on network optimization.

Configure and setup Cisco Firewalls, VPN Concentrators and Security appliances for access to vital business applications.

Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems.

Deploy LANs, WANs, and Wireless Networks, including, Routers, WLAN Controllers, Switches, Load Balancers, Firewalls and other hardware.

Ensure network connectivity of all servers, workstations, telephony equipment, and other network appliances.

Perform quarterly proactive network testing to ensure proper functioning and reliability of the network.

Provides technical support for new and existing technologies in collaboration with other technical and management stakeholders.

Console operations - verify system availability

Manage and maintain network system control and access with firewall administration, routing and switch administration, wireless network administration, DHCP and DNS.

Designing, Configuring and maintaining Active Directory Services on Windows Server 2008 domain controllers.

Managing Cluster Services -- Installation & Administration

Managing file servers (MS Cluster servers) and print servers.

Network processing, centralized and distributive network connection

Providing L2 and L3 network support

Working on Clarify and Remedy ticketing system to address customers Network related issues.

Installing, configuring and administering network technologies

Conducting root cause analysis on Network Incident

Devices used PIX 535 v7.0, ASA 5520, routers 2600, 2800, 3700 3800 series, switches 6500, 4503, 2960, 3548 series.

Ample knowledge in Windows 98 \ Me \ Xp \ 2000 \ 2003 Server\2008 Server\Linux Server

Active directory management, NTFS security, disk quota management

Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, RARP, FTP, TFTP)

Well understanding of Bridging and switching concepts and LAN technologies

IP addressing and subnetting, Routing concepts

Sound knowledge of routing protocols - RIP V1/V2, OSPF, IGRP & EIGRP

Switches: Basic Configuration & VLAN setup on Cisco 1900, 2950, 2960 Switches.

Router: Basic Configuration & monitoring of Cisco 2500, 2600, 1800

Vlan: configuration, switching isl, dotlq

Back-up and restore of all critical resources including router & switches IOS, Outlook, DHCP, DNS

Functioning knowledge of wan solution, protocol HDLC,PPP

well working acquaintance in Linux environment

Deployment of OS via RIS

Working knowledge of, DHCP Server, DNS Server, Proxy Server on Linux and windows

operate FTP SSH Samba Server in Linux Environment

Linux Shell Scripting

Security administration port security on switch and IP security on Router via Access list

Familiar with web technology HTML CSS

Setting up Secure NFS Servers with multiple Clients for File and Disk sharing.

Setting up SAMBA servers, to enable Windows clients to communicate with Linux without the need of additional software on the Windows side.

Configuring NIS Servers for Centralized and secure Password and Login Management

Linux user management creating, changing group, and assign permission on resources

Recover of root password securing terminals

Used Linux as router

I have successfully trained more than 50 faculties of networking who are working in various locations.

I have taken batches of all major certification including Compita N+, RHCE, CCNA, MCSE

Presented various types of learning materials in the form of audio, books and visual trainings

Responsible for providing guidelines to faculties to help them complete course projects

Responsible for monitoring and controlling the lab resource and maintained proper statement of the same

Periodically conducting corporate training for back office staff those were selected

Managing system administration, networking and hardware management & maintenance in the organization

I was accountable for providing real time support to client computes

I had resolved all major issue of client sides like login error, printing dilemma, and connectivity problem

From 1 Jan 2013 Cisco device management was added to my job profile

I handle all critical network resource including Cisco 1900, 2950, 2960 Switches & Cisco 2500, 2600, 1841 router.

Server management was added in my profile on 1 Jan 2008

Server management, controlling unauthorized access from students to companies critical resources

Working on PIX (506, 515, 525, 535), ASA (5505/5510) Firewalls.

Implementing security policies using ACL, Firewall, IPSEC, SSL, VPN, IPS/IDS, AAA (TACACS+ & RADIUS)

Dealt with monitoring tools like network packet capture tools like Wire-shark, etc.

Installation, Configuration and Administration of Windows Servers 2000/2003, Active Directory, FTP, DNS, DHCP, TFTP, Linux OS under various LAN and WAN environments.

Migration of existing IPSEC VPN tunnels from Pre-Shared key to Certificate.

Network redesign for branches / Campus Locations.

Changing both the voice and data environment.

Replacing branch hardware with new 2851 routers and 2960 switches.

Performing security audits of perimeter routers, identifying missing ACL’s

Troubleshooting of complex LAN/WAN infrastructure, including routing protocols EIGRP, OSPF & BGP.

Lab testing & validation prior to implementation of Nexus 7K, 5K & 2K connecting to blade servers.

Settings of the networking devices (Cisco Router, switches) co-coordinating with the system/Network administrator during implementation.

Configuring network access servers and routers for AAA Security.

Documentation and change control.

Working on troubleshooting of complex LAN/WAN infrastructure.

Administration of Cisco 11.x and 12.1 versions.

Monitoring all Cisco equipment’s using Cisco Works.

Involved in SNMP Network management.

Working on various scanning and Sniffing tools like Ethereal.

Upgrading and backups of Cisco router configuration files.

Implementing and maintaining backup schedules

VMware Server Administration

Managing Virtual Servers -- Virtual Infra Client & VMware ESXi Server

Troubleshooting the VM machines using Virtual center and VMware Infrastructure client.

Cloning and troubleshooting VM ESX hosts and guest servers.

Creating and deploying templates.

Good understanding of SAN (Storage Area Network) and have hands on experience with configuring from Windows server end, troubleshooting SAN connectivity issues with EMC Power path.

Having good experience in supporting Citrix applications, providing access to applications and publishing the applications.

Coordination and managing offshore team for Project deliverables.

Sys-tech Hardware & Networking (P) Ltd, Trichy (October 2007 to April 2011)

Designation: System Administrator/Hardware Administration

Roles & Responsibilities:-

Troubleshoot hardware, software, and network related issues, provide quick resolution to problems and participate in finding root causes of issues and may work on action items to prevent future occurrences.

Operational support, maintenance, administration, and configuration management for Windows Server 2003/2008/2012 physical servers, server/SAN, and virtual computing platforms.

Responsible for desktop virtualization, remote desktop, virtual application, and virtual desktop infrastructure.

Maintain system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; escalating application problems to vendor.

Responsible for infrastructure standards which will include OS standards, system configuration, high availability, and server virtualization offerings.

Design, implement, and support all of our Microsoft based applications (including installation, configuration, upgrade, patching, maintenance and monitoring).

Core Competencies

Professional, Growth Oriented, Easy Adaptive and Quick Learner.

Talented, Independent, Responsible, Hardworking and efficient in analytical complex solving issues.

An extrovert with very good blending capabilities.

An absolute team player with good communication skills.

Ability to deal with a diverse range of cultures and nationalities internationally.

Highly competent self-motivated, hard-working with the ability to rapidly learn and apply new skills.

Personal Details





Father’s Name


Date of Birth




Marital Status




Passport No




Native Place



I (V.Ramesh) hereby declare that the above information given by me is true to the best of my knowledge.

Place: Trichy Yours Sincerely,

Date: (V.Ramesh)

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