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Customer Service Administrative Assistant

Location:
Arlington Heights, Illinois, United States
Posted:
May 17, 2018

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LILIANA BRAVERMAN

AMBITIOUS • DEPENDABLE • DRIVEN • ETHICAL • ORGANIZED • PUNCTUAL • RESPONSIBLE • TENACIOUS • TRUSTWORTHY ac5hks@r.postjobfree.com • 620 Trace Drive, #204 • Buffalo Grove, IL 60089 • 1-847-***-**** GOALS:

Work with a friendly team in a formal environment and contribute to the growth of a progressive business

Enhance my skills to diversify my career, thrive in challenges and achieve benchmark success

To always make a positive contribution so I can enjoy and be proud of all my work

To be recognized as a person with honor and integrity ATRIBUTES:

Highly motivated self-starter with a strong work ethic

Very attentive and focused, excelling at prioritizing tasks and meeting deadlines

Highly confident multi-lingual communicator, professional appearance and demeanor

Excellent planning, organizing and time managements skills plus general office administration

Type 65 WPM, proficient in MS Office and various billing systems, learn new systems and software quickly EXPERIENCE:

Illinois Injury Network • Nov. 2017 – March 2018

Administrative/Marketing Assistant

Worked as client liaison between outside attorneys and physicians to meet client needs by maintaining constant communication and information management tactics

Collaborated with marketing staff to develop and implement strategic planning initiatives

Updated and streamlined antiquated office systems, procedures, and corporate identity Suburban Associates in Ophthalmology • Oct. 2016 – Nov. 2017 Administrative Assistant/Ophthalmology Technician

Corresponded daily with patients, vendors and team members while performing administrative, customer service and clerical tasks as needed

Performed patient medical history screenings, diagnostic testing, and patient prep for ophthalmologists

Responsible for patient work-ups, customer service and ophthalmic testing for over 60 cases per day

Assisted physicians with patient exams, documented diagnostic procedures and exam results for billing Dr. Weller Optometrist Office • June 2009 – Oct. 2016 Office Manager

Worked daily with clients in person and over the phone to collect medical history and discuss accurate and comprehensive patient care procedures

Multi-tasked customer service responsibilities while handling administrative duties

Streamlined office scheduling procedures to maintain smooth daily operations and happier clients

Maintained records of all financial information, performed billing other data entry tasks EDUCATION:

New Image College – Quality Assurance Analyst • Dec. 2016 National Louis University – Bachelor of Science • Healthcare Leadership • Dec. 2014 Harper College – Associate’s Degree • Business Administration • Dec. 2012 HOBBIES:

Reading, yoga, traveling, exercising, modeling, boating

*References available upon request.



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