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Sales Account Executive

Atlanta, Georgia, United States
May 16, 2018

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Alyssa Monroe

Atlanta, GA • 678-***-**** • Account Manager Customer Success Manager Account Executive Over 9 years of building successful digital sales and marketing teams Known for exceeding sales quotas and marketing expectations Track record of maximizing revenue and business relationships through account and project management Areas of Expertise

Marketing Management Sales

• Digital Engagement • Project Management • Client Development

• Advertisement • Training/Coaching • Territory Management

• SAAS Solutions • Accounts Management • Digital SEO/SEM Signature Achievements

Exceeded account portfolio engagement expectations by maximizing reach through SEO/SEM strategies Expanded client-base throughout Atlanta market through highly effective prospecting and negotiation Recognized for achieving the company’s highest grossing conversion rate for sales Professional Experience

Oversee all marketing and sales activities for 80 business accounts. Develop marketing strategies for creating new business prospects. Network with a targeted market. Conduct cold calling, negotiations, and closing for new accounts. Key Achievements:

§ Generate sales in conversion revenue by upselling new business products to newly acquired company’s existing clientele; leading the sales team in conversions.

§ Boost engagement with target market with successful multi-facet digital campaigns; performing up to 300% of targeted engagement goal.

Drove sales of digital media services and software solutions to new and existing clients. Managed accounts for on- going services and accountability. Designed and managed full-cycle marketing plans. Developed sales presentations. Researched industries and companies for prospecting and contract creation. Key Achievements:

§ Created social media engagement campaigns and advertisement to increase brand recognition and revenue.

§ Presented advertisement strategies to 4 new clients to close sales; added over $14K in revenue in a short period.

§ Launched aggressive 4-State territory sales and marketing plan to penetrate unrealized revenue; increased the lead base by 241%.

Account Manager DexYP, Atlanta, GA 2017

Account Executive Friendemic, Atlanta, GA 2016

Alyssa Monroe – Page Two

Led marketing efforts for all active business accounts. Developed loyal business relations with clients. Coordinated major projects. Participated on cross-functional teams for company’s objective. Trained and mentored sales team. Developed and implemented process improvement measures. Served as acting Social Media Director. Key Achievements:

§ Contributed to a more efficient sales operation by streamlining the full-cycle sales process from prospecting to quick delivery; reduced account attrition more than 10%.

§ Converted high-profile prospects into contracts; recognized as Top Account Executive for two years for increasing sales revenue more than $250K annually.

§ Launched the company’s presence on social media platforms; achieved a 100% interaction with key client. Directed a cross-functional team of more than 12 personnel. Assisted customers with product, service concerns, and new requests. Selected as the Small Business Development subject matter expert. Key Achievements:

§ Spearheaded the small business expansion efforts; added 15% more small business corporate accounts.

§ Skillfully trained staff on customer care techniques; improved customer satisfaction metrics by 30% and was awarded Overall Customer Satisfaction Award for exceeding store goals. Assisted customers in person and over the phone with mobile services. Introduced and upsold new products. Handled customer complaints. Trained new staff.

Key Achievements:

§ Selected to participate in the successful launch of a new concept store to improve the customer experience and increase sales.

§ Outpaced all peers in the region with selling home product solutions; received an award for highest volume sold.

§ Consistently exceeded the company’s sales quota for Georgia franchise market; ranked in the top 10 producers for three years.

Education & Credentials

Bachelor of Business Administration, Marketing (over 90 semester hours earned) Kennesaw State University, Kennesaw, GA

Account Executive Studentbridge, Atlanta, GA 2012 - 2016 Assistant Branch Manager Sprint, Douglasville, GA 2011 – 2012 Sales Consultant AT&T, Atlanta, GA 2008 - 2011

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